By now most people are well aware that Google provides a number of interesting and useful features and services ranging from organizing tools to a VoIP (Voice over Internet Protocol) phone service.
Google Voice is Google’s foray into the world of phone services over the internet. It has been hugely successful, and a boon to small and medium businesses worldwide because it is a free business phone system. Nevertheless, Google Voice is not the right virtual phone system for every business, and in some cases, even SMBs might be better off using an alternative that is scalable and has a wider range of features.
We are here to help you make the switch to the most appropriate VoIP service for your business with a list of some of the best VoIP-based alternatives to Google Voice.
Although Callhippo is a relatively new entrant in the market, there should be no doubt that it is on the path to becoming a leading player in providing virtual phone systems. It provides premium features at affordable rates. Basic features are available for as low as $8 per month. With its platinum plan (which is still quite reasonably priced at $35 per month), you get custom integrations of your virtual phone number with Zoho, Pipedrive, Zendesk, and loads of other essential apps. Customize your time zone and working hours, and collaborate seamlessly with in-house as well as remote team members. You can get a unique virtual phone number for each department, and improve your sales numbers with analytics provided for each call. With CallHippo, you can set up a fully functioning support center without any expensive equipment or personnel.
Grasshopper is a top-of-the-line VoIP service with a ton of incredible features. It comes with a higher price tag than some other providers mentioned here, but it is worth the investment. New users can port an existing number or opt for a new one, which could be a local, toll-free number. For a single phone number online with 3 extensions, you pay $29 per month. Growing businesses can go for the Partner plan which provides 6 extensions at $49 per month.
Grasshopper has some truly unique features such as voicemail transcription, faxes, and voicemails sent to email, vanity numbers, and unlimited call handling. It also has a wonderful mobile app, making its features easily portable.
Phone.com provides a flexible, robust, and cost-effective VoIP-based business phone system and collaboration tool, starting as low as $9.99 per month. An excellent choice for SMBs, even its costliest plan is affordable, at $29.99 per month only. While it offers standard cloud-based VoIP features with their virtual phone systems such as call recording, forwarding, custom local and toll-free virtual phone numbers, and conferencing, the premium version equips your business with caller analytics, CRM integration, voicemail transcription, and more functionalities at a fraction of the price of other premium VoIP providers. It is, therefore, extremely well-suited to small and medium enterprises that are growing and looking to expand operations in the near future.
Few providers can beat RingCentral when it comes to providing a business phone system to businesses of all sizes. It is an all-in-one messaging, calling, and video-conferencing solution with a small business and an enterprise plan. Businesses can optimize their communications with the help of integrations with 100+ apps, including CRM systems, Dropbox, Google, Microsoft, and many more. In addition to regular calling and messaging features that come with the phone number online, RingCentral also provides analytics for advanced administration and even an omnichannel contact center for larger enterprises. The small business version is sized and priced accordingly, and grows in tandem with the business.
Although OnSIP has been around for quite some time, in 2016 it launched a free plan that can give Google Voice a run for its money. Online and video calls are free for the first 100 users for a company. Like other apps on this list, OnSIP also provides a long list of integrations such as Slack, Zendesk, a Chrome extension, to mention a few. Set personal ring and group rings. Get a Google Analytics integration for your call center. Take advantage of SIP domain hosting and unlimited SIP to SIP calls. OnSIP provides multi-location support as well as unlimited access to US support for admin in addition to standard VoIP features of its business phone system. Its basic plan is free for up to 100 users, and this makes it a great choice for small businesses that may not have had sufficient experience with using a cloud-based VoIP service. The company can switch to a pay-as-you-go plan, when convenient, making it appropriate for growing businesses also.
Google Voice is a fantastic business phone system and a really useful tool for businesses looking to keep calling and communication expenses to a minimum. However, it might do your business a lot of good if you looked at these alternatives which could enhance your communication with clients and customers across the board, across the world. There are no right or wrong choices here, only the best fit for your business. So, it makes sense to try out different services before settling on the one that is the most well-suited to fulfill your specific business needs. The aforementioned alternatives are the ones you should look at first before turning to other VoIP providers, chances are, you just might find the perfect fit!