How to Use VoIP Voicemail Service and How Does It Work?

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Supriya Bajaj

Senior Writer:

green tickDate: June 20, 2023

When you can’t accept a call under any condition, a voice message prompts the client to state something in your nonattendance that you can tune in to later.

VoIP voicemail recording has two main functions: to answer phone calls and to send a message to a user’s mailbox rather than calling him up first.

Voicemail

The voicemail feature in a virtual number stores voicemail greeting messages electronically and is seen as the upgraded version of an answering machine that a voicemail service provider offers the user.

A VoIP voicemail number can retrieve such messages with a PC or system phone or deliver the messages as an email. By adopting the VoIP phone system, businesses have begun to save substantial money as they can now obtain call analytics and tracking in their virtual phone number.

What Is Voicemail VoIP?

A VoIP voicemail is a centralized system that stores voicemails left by customers that call you on your company’s VoIP phone system. This system is the digital replacement for the conventional answering machine, where analog recordings and storage of telephone messages were once used. With a distinct service called VoIP voicemail, calls are digitally transferred, received, and recorded.

For several reasons, including the call recipient’s inability to answer right away, calls can be redirected to voicemail services. You can listen to messages on your IP, mobile, landline, or email. Regardless of the situation, a voice message is an ideal way to take control of a call if no one can answer it.

How Do I Access Voicemail On VoIP?

To access voicemail on VoIP, the following steps will help

Step 1: Sign in to My Account.

Step 2:Choose the link for “Features”

Step 3: To turn voicemail on, switch the status to “ON.”

Step 4: Type a 4-digit password into the voicemail access box.

Step 5. Choose “Apply” from the menu.

And you can get started!

 

You must dial *98 from the VoIP service-enabled phone to access your voicemail.

How To Set Up Voicemail on the VOIP Phone of CallHippo?

CallHippo is a VOIP voicemail service effective in more than 50 countries worldwide, including Singapore, New Zealand, and the Czech Republic.

As a responsible VOIP network provider, CallHippo promises customers a setup timeframe of just three minutes, implying the strength of its user-friendly interface and advanced backend architecture.

Here’s how you need to set up voicemail on the VOIP phone of CallHippo:

Source, Alt Text: How To Set Up Voicemail on VOIP Phone?

Step 1: Go to the numbers section on the dashboard

Step 2: After it opens, click on the gear icon next to the numbers

Step 3: Go to the voicemail box option 

Step 4: Select Text if your users want to listen to specific voicemail messages. You can also select the Music option.

Step 5: Type the voicemail greeting you wish for your voicemail notifications in the space given. 

  For music, you must click on change file, select it in mp3 or wav file format, and upload the tune.

Step 6: And you are done!

Use of Voicemail Service in VoIP to Make Business Operations Smooth

This advanced telephony is ideal for small business although it is widely used by big corporations for the obvious cost benefits. When a user sets up a voicemail feature in a virtual number for his team he can invite the members of his team and assign virtual phone number in order to ensure 24 x 7 connectivity with customers. There is no need to invest a lot in the installation of equipment or align that with contracting the services of specialized engineers. All that the user needs is a computer and a headset with an internet connection.

There are many advantages for businesses using a VoIP voicemail number. To begin with, they will get call analytics and tracking in the virtual phone number that will allow them to access call recordings directly from their dashboard and get updates on their call status with real-time reports.

The voicemail service provider also allows them to add new numbers for which they can make country-wise selections by picking up new numbers for different countries. For example, they can pick Estonia phone numbers, Singapore virtual numbers, UK virtual numbers, etc. It also helps businesses if they are able to use unique numbers for the different departments in their organizations.  

Why You Need to Use Voicemail Feature in a Virtual Number

By far, the strongest reason for businesses to adopt Voicemail Service in VoIP services is the amazing cost-benefit it offers a user but that is not all because a virtual phone number also comes with advanced features that allow communicating seamlessly with its market not just within a country across the world. For businesses with global operations, it is crucial to set working hours for which they have to adjust to time zones and set their operations in line with the availability of their staff without allowing barriers in communication with clients.

With a VoIP voicemail number, businesses can ensure such seamless operations at costs that were unimaginable earlier. The voicemail service provider ensures that none of their calls are lost because of unavailability at any point of time by directing all calls to their voicemail.

The call analytics and tracking feature in a virtual phone number ensure that the management is able to seamlessly work with their respective teams as they can afford to assign a number to each team head which would have been very expensive with conventional telephony.

How does Voicemail Service in VoIP Work?

The voicemail feature in a virtual number is an advanced answering machine that allows users to save their voice messages in a computer or virtual phone number and then retrieve them through email.

Voicemail is also a unified messaging solution that allows users access to personalized answering machines, which help them receive voice messages, fax, and email notifications through their computers.

 A user can access voicemail service from the customized phone system created for a VoIP server or with a version of the telephone system itself. However, it depends on the way it is implemented.

Voicemail service in VoIP

With a VoIP voicemail number, inward phone calls directed to the individual mailboxes generate pre-recorded guidance by allowing the caller to leave a message.

The voicemail service provider enables this message to be saved as an audio file on the computer or system phone, which the user can easily access. The user can also receive the news with voicemail transcription via an email to his mailbox. The call analytics and tracking feature in a virtual phone number allow users to access such messages anywhere and at any time. Such voicemail systems help businesses communicate much more efficiently with their markets.

Benefits of Voicemail Service in VoIP

With voicemail feature in a virtual number, a user won’t have to depend on an extension terminal because the virtual phone number turns his computer into a phone. All that a user requires to make and receive calls from his office phone number is an Internet connection and the special software provided by the voicemail service provider. He can use the VoIP voicemail number to make and receive calls from his smartphone, tablet or laptop at any location and at any time. Moreover, the call analytics and tracking feature in his virtual phone number allow him to keep a close watch on not just his usage but also his interaction with his market that helps him get deeper insights for better business operations. Get more information about VoIP terminologies.

Conclusion

VOIP voicemail service undeniably helps organizations improve their business relationships with customers. Callers no longer have to feel frustrated as the voicemails help enhance the customers’ mood and make them feel valued.

Have you utilized this essential feature? If not, now is the time!

Frequently Asked Questions

Can you have a voicemail on VoIP?

You can have a voicemail on VoIP as it is a centralized network.

How does voicemail work?

When you call a person and they do not receive your call, you can record your message in a digital mailbox. Later, the digitally stored message can be retrieved by the mailbox owner. This is how a voicemail works!

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