Did you know that employee productivity increases by 20-25% in organizations where employees are connected?
That is the power of communication.
Good communication policies are the cornerstone of business success. If your business is not focusing on streamlining internal and external communication, you can lose tons of money and earn a negative brand reputation.
Time to get serious about your business communication game plan and revamp your strategy!
Why Business Communication Matters
Modern organizations are plagued by inefficiency in business communication. It is the prime cause of mounting costs and loss of revenue for firms. Poor communication also leads to a loss of precious clients and brand reputation.
A study of 400 organizations with around 100,000 employees cited an average loss of $62.4 million per annual year for each company due to inadequate communication processes at the workplace.
Well, is there any solution for organizations that can help them streamline their communication procedures?
Don’t worry – a super amazing tool that over 90% of the world’s fastest-growing companies use to cater to their communication needs is virtual telephony. Intelligent virtual phone systems are the new buzzing trend in the corporate arena, and they can bring about a world of positive difference to your organization.
Let’s dive deeper and understand more about virtual phone solutions to understand how they can help to increase key performance parameters.
Accelerate Revenues With Intelligent Virtual Phone Systems
Virtual telephony is a sophisticated cloud-based technology that utilizes cloud-hosted phone numbers to connect your organization to multiple stakeholders such as clients, customers, and team members.
Virtual phone systems can transform the way you conduct business operations. It eliminates the need for any complicated physical and expensive infrastructure. Connect with a credible virtual phone service provider to get a customized solution and empower employees to remain connected anytime and anywhere.
Whether your organization is a small start-up, a mid-sized one, or a huge multinational firm, virtual telephony can augment your bottom line results to great heights! If you wonder whether cloud telephony is the right choice for your business, think no more and invest in the best service provider right now.
Benefits Of Intelligent Virtual Phone Systems:
1 ) Save Money On Communication
A business can save 30-50% on average by implementing VoIP (Voice-over-Internet Protocol) technology.
That’s some big money!
Virtual phone platforms allow organizations to reduce their costs as they are budget-friendly. Call rates are much cheaper on virtual phones, and your organization does not need to struggle with massive monthly phone bills.
There is no expensive setup or maintenance required for virtual phone numbers. Your service provider will look after the complete installation process. The interface is straightforward and user-friendly; hence your team will be able to adopt the new system quickly, without any major roadblocks.
2 ) Provide A Stellar Customer Experience
61% of customers disassociate business with a brand because of poor customer service.
Customer is king, and keeping your customer base happy should be a top priority for all business firms! Virtual telephony can prove to be a real boon for customer-centric businesses.
Virtual phone numbers can improve customer relations as they enable customers to get in touch with support representatives round the clock to receive instant service. Your customers do not need to wait in long telephonic queues as virtual numbers have amazing facilities such as call forwarding. You can redirect customer calls to available support staff members for speedy service.
Features such as call routing ensure that calls get diverted to the most skilled agents. These agents with sound knowledge receive query-based calls which increases the first-call resolution. A unified communication platform will lead to superior client communication, keeping them happy and delighted!
3 ) Grow With Your Business
Invest in world-class VoIP solutions to scale up rapidly!
Communication requirements are bound to grow with increasing company size. Investing in intelligent phone systems is a smart move as they are highly scalable and will adapt to the needs of your company. If your business is growing at a fast pace, virtual phone networks can easily be modified to add new features and extensions at a very minimal extra cost.
Most modern VoIP service providers give users the option to pay for only those modules that they require – this ensures a lean system with no extra money wastage. While it is no easy task to upscale traditional phone networks, virtual phone systems are a breeze when it comes to scalability!
4 ) Productivity On The Move
38% of companies worldwide have remote workers. This means you need a phone system that facilitates on-the-move communication!
The best part about virtual phone numbers is that your team members do not remain restricted to the office premises as they can attend to important calls/emails in transit. Virtual phone systems can greatly boost mobility, and your managers can work from anywhere in the world as long as they have a strong internet connection.
Business phone systems give an unsurpassable amount of flexibility, productivity, and proficiency to business processes, thereby improving operational efficiency by huge margins. So employees do not need to worry about attending vendor meetings, sales calls, or client engagements – they can remain connected through their virtual phone at all times!
5 ) Seamless Integrations And Smart Features
Looking for top-notch communication features? It doesn’t get better than virtual phone systems!
Call forwarding, email/SMS notifications, auto-attendant, and conferencing capabilities are some essential features that will surely enhance the business functionality of any organization. You can also record greetings, personalize client communication, and automatically redirect customers to department extension numbers.
Callers can also self-search the company-wide directory to connect themselves to a required extension number. These intelligent features make the entire call experience a pleasurable ride for your valued customer base!
Virtual phone numbers come with a host of convenient features and can be easily integrated with existing organizational systems such as ERP, CRM, or accounting software for better efficiency. Virtual phones are compatible with your existing telephone networks; hence you do not need to invest in costly new communication systems – a win-win situation for your business!
It’s time to move towards the future of telecommunications and choose the best service provider for an intelligent phone system for your business. Your organization needs to get hooked on cloud telephony in today’s hyper-competitive marketplace -it is the best way to forge a distinct identity for your firm.
So get smart with your communication strategy and invest in a virtual phone number now. Let us know if you want more tips on implementing business phone systems, and do share your views in the comments section below.
- Virtual phone systems provide flexibility, scalability, and functionality.
- Invest in a credible service provider for smooth implementation.
- Get your virtual phone system customized to suit business requirements.