After a harsh and cold winter, when you see the blooming flowers and the green covering of the surrounding forests, you can finally say, “Wow! Spring is here.” Depending on which country you are, the Spring season can signify different things besides the pleasant climate. It’s probably the time to step outside and enjoy the weather, or plant your crop seeds, or even for businesses to grow their customer base!
So, just in time for Spring, we at CallHippo decided to release the latest version 3.1 of our CallHippo virtual phone number that ensures that you can have the best of business communication with your customers.
Without any further delay, let’s get into the features of CallHippo release 3.1 that makes this online phone number system a must-buy for your U.S-based business enterprise.
How CallHippo 3.1 Features can Benefit your U.S. Business
With CallHippo 3.1, you can now place a call to your customer with a US virtual phone number and then easily set up a phone or email follow-up facility to reconnect with your customer. You can also search for customer numbers based on the prefix easily.
CallHippo has now extended its support to the Chargebee subscription management platform. Henceforth, all customer invoices will be generated through Chargebee. With this support, you can now access the Chargebee online portal and perform the following operations:
- Add or update details of your CallHippo bill payment mode along with making online payments.
- View and update your account details.
- View and update your CallHippo subscription details.
- Update your current billing address.
- View your previous payment details such as the date of payment, invoice number, and invoice amount, along with downloading your invoices in PDF format.
Do you send many business or transaction-related SMS messages to your clients? You can now view details of all SMSes (under the Activity feed) including SMS status, which organizational department sent the message, client name, along with time and cost of each SMS. If you are low on account credits, an automated Email will be sent to you from CallHippo.
Want to decide which notifications to receive or not? You can now easily turn on (or off) the following notification alerts:
- Receive Updates: Used to configure the setting for receiving updates, tips, promotions, special offers, or any event-related emails from CallHippo.
- Missed Call Alert: Missed a customer call? You can now choose to receive an email notification on any missed call.
- Voicemail Alert: Receive an immediate email alert when you receive a voicemail.
- SMS Alert: Receive an immediate email alert when you receive an SMS message.
- Call Reminder: Don’t want to miss out on making a crucial customer call? Set up a call reminder using this option.
Identifying Admin Details
Need admin details of your customer account? You can now easily identify the admin user along with their registered email address, profile details, or even change their account password.
Verification of Valid Phone Numbers
Do you make or receive many calls directly using the Pipedrive CRM tool? Before placing or receiving a call using Pipedrive, you can now verify each phone number to see if it’s still valid. What’s more? You can identify and sort the level of business calls made through any of CallHippo’s supported integrations.
Easy to access Subscription Plans
CallHippo has made it simple for you to change your subscription plan through your online account instead of going through customer support. Simply log into your account and select the subscription plan (basic, bronze, silver, or platinum) and the plan period (annual or monthly).
Monthly Invoice Details In-A-Click
Need more descriptive invoices from CallHippo that will tell what exactly we are charging you for? You can now see all your recurring charges including the subscription plan-related charges along with the monthly charges for each of your registered virtual phone numbers. What’s more? You can use the “Billing Contacts” section to choose to send copies of your monthly invoices to your specified email address.
Ready Access to e-mail Logs
Need to change your registered email address frequently? Each time you do this, our support team automatically receives a notification about the same. From your user profile, you can now see the logs for each of these email address changes.
Want to cancel your subscription plan with CallHippo? Our redesigned cancellation process makes this very simple and easy to implement.
With our Internet-powered VoIP technology, CallHippo has enabled global business enterprises to set up an online phone number in a matter of minutes. We continue to deliver business value to our customers through this latest released version 3.1. What do you think of these new features and improvements? Share your feedback with us and let us know of any cool feature that you want to see in our next release. Meanwhile, enjoy expanding your business with your clients this Spring season.
If you are interested in getting a US phone number for your business? Sign up on our registration page and get started now.
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