About Adhyyan Books

A prominent publishing house, Adhyyan Books is an established organization that provides book reviews and promotes new authors in the market. The main objective of the organization is to help authors that are ready to publish their books enter the market and engage with global audiences. Adhyyan Books conducts detailed book reviews and also holds webinars to motivate authors to complete their books in 21 days, publish them, and market them to become Amazon bestsellers. It is a useful platform for budding authors as they can receive complete guidance from mastering the art of writing and reducing the time gap in the process of publishing.

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How CallHippo Helped Adhyyan Books To Enhance Call Quality And Streamline Communication?

A leading publishing house, Adhyyan Books helps authors reach out to global audiences by publishing and promoting their books. The main focus of Adhyyan Books remains on nurturing upcoming talent in the market and helping them churn out bestsellers. The company motivates writers to complete a book in just 21 days to speed up the publishing process!

Case Study - CallHippo

Due to their operations' collaborative nature, Adhyyan Books needed to remain in touch with existing clients and get leads from them to reach out to promising new authors. They aimed to be the number one publishing agency, and aid authors choose the right style to target audiences through multiple devices and channels. This required them to have structured communication processes to foster long-term relationships with authors, biographers, and novelists.

Challenges

Adhyyan Books provides a comprehensive platform for authors to publish their book and become a bestseller on Amazon or Flipkart portals. They needed a holistic VoIP service provider to facilitate inbound and outbound calling with the global author community.

Here are some of the main challenges Adhyyan Books was facing:

  • Number availability was a major issue due to which Adhyyan Books could not reach out effectively to business stakeholders
  • Sales team members at Adhyyan were facing accessibility problems and needed a VoIP service provider that would help them enhance mobility
  • Due to the high volume of calls, Adhyyan Books was on the lookout for an economical and cost-effective call management solution
  • Call quality was a major problem area as the sales team at Adhyyan Books often reported distortion and line disturbance

Solutions

CallHippo has proved to be a life-saver for Adhyyan Books as it has improved operational efficiency in all critical areas. It has provided affordable transnational communication that has enabled the sales team to pursue leads and increase conversions.

Let’s have a look at the various benefits Adhyyan Books accrued after switching to CallHippo:

  • The sales team of Adhyyan Books was able to manage multiple calls simultaneously and also witnessed an improvement in call quality
  • CallHippo is a cost-effective VoIP service provider with affordable calling plans; hence Adhyyan Books was able to save money on international and national calling
  • Advanced features such as interactive voice response have helped Adhyyan Books streamline communication with clients and automate processes
  • The CallHippo application has increased the accessibility of sales team members as they can receive or make calls around the clock with authors to close business deals

Summary

With CallHippo’s sustained efforts, Adhyyan Books has boost productivity in key operational domains and increase business revenues. Sales team representatives were able to resolve global connectivity issues. It also led to an improvement in team performance as managers could check performance metrics through call analytics.

We feel privileged to have helped Adhyyan Books manage their calling operations and increase key bottom-line results. If you are looking for a stellar virtual phone system for your organization, CallHippo is the best choice! Drop us an email at support@callhippo.com for more details.

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CallHippo

Published by CallHippo

Last updated: April 16, 2021