How Did CallHippo Help Always Next To You Resolve Call Issues and Improve Quality?

As a recruitment firm, Always Next To You aims at providing candidates with excellent hiring experiences. The main objective is to get the right person for the right job and boost productivity in all recruitment processes. Always Next To You simplifies recruiters’ work by seamlessly calling up candidates and getting talented people to come on board.
With more than 1000+ calls made every single day, the company was on the lookout for a voice calling system to address pertinent issues related to calls.

This was when CallHippo came to their rescue! As a leader in communication software, it provided a full range of solutions that would focus on best-calling practices.

 

Always next to you

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ABOUT

Toronto-based company Always Next To You specializes in human resource management, recruiting, and providing customized performance management solutions. They cater to varied industries and are the preferred talent acquisition partners for firms across Canada. From permanent to temporary hiring and volume staffing services, Always Next To You has created a name for itself in the staffing industry.

Always Next To You not only caters to the recruitment needs of clients but also provides onsite consulting services. It offers comprehensive workforce and performance management solutions. Fast-paced services, quality methodologies, and competitive business practices differentiate Always Next To You from market competitors. From hiring until the onboarding process, the company never disappoints and provides an ideal experience for both the job seekers and employers.

How Did CallHippo accelerate the growth of Always Next To You?

  • CallHippo can be set up in less than 3 minutes and has an easy installation process. It saved business time and provided hassle-free installation support.
  • CallHippo offers local and toll-free numbers that enable Always Next To You to call a large volume of candidates seamlessly.
  • CallHippo has a useful feature – call forwarding that ensures calls are forwarded to the required person or department, and no calls are missed.
  • The call recording option helped the company develop its training module as it could record and listen to recruiters’ interaction with the job seeker. It helped in developing specialized training modules and improved staff performance.
  • The voicemail option enabled the company not to miss any calls as job seekers could leave a message. Recruiters can call back at a time of convenience and get in touch with potential candidates.

The end result

CallHippo helped Always Next To You resolve their call issues and boost operational efficiency. It led to a dramatic increase in important performance parameters, such as the number of job applicants and the final hiring ratio. By offering Always Next To You a complete calling solution, CallHippo facilitated them to accelerate their performance.

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Nishita

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Last updated: September 7, 2020

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