About Comp360

Comp360 was created 25 years ago as an organizational loss- control consultant in West Central Florida. Today Comp360 helps in reducing organizational work comp costs through loss control, safety training, profit-leak prevention, claims management, etc. It offers auditing, claims management, medical management, and loss control solutions to companies worldwide through a comprehensive approach towards loss reduction.

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How Forever Blinds Leveraged CallHippo to Deliver Superior Customer Experience

Discover How CallHippo Helped Comp360 Improve its Services Cost-effectively

Since human resources are the foundation of any organization, companies invest a lot to develop into profitable assets. However, taking proper care of employees, managing them, and simultaneously developing them can be challenging. Thus, even HR professionals require adequate training and guidance to help them get better at managing resources.

Comp360 is one such company that empowers organizations through better governance and loss-prevention policies and helps them build better workplaces. Using functional expertise, behavioral engineering, and industry best-practices, Comp360 has helped several businesses improve their HR functions and make their human resources best.

Challenges Faced by Comp360 before deploying CallHippo:

To support its customers worldwide, Comp360 had to be in constant touch with its users. As most of the training and HR mentorship programs needed to happen online, the company had to spend a massive amount of money on long-distance calling.

Despite the massive expenditures on calls, the call clarity over long-distance was still a significant constraint. This was when they sought the assistance of CallHippo!

Here is the set of challenge Forever Blinds was facing

How CallHippo Helped Comp360 overcome its challenges

Deploying CallHippo on their systems proved to be highly beneficial for Comp360. With CallHippo’s affordable long-distance calling plans, they succeeded in bringing down their operation costs and enjoyed better call clarity. Their executives could spend more time on long-distance calls, reaching out to leads with better call quality, which paved the way for improved engagement and conversion rates.

How is Comp360 making the most out of CallHippo’s Business Phone System?

Comp360 had never used VOIP services before, but the ease of using CallHippo took them by surprise. Not only did they have to spend minimal time training their executives, but the user-friendly interface also made calling much simpler. Additionally, with CallHippo’s Mobile app and dialer, executives could now make and receive calls from anywhere, whether at the office or on the go.

Which CallHippo feature did Comp360 like the most?

CallHippo’s Mobile application proved highly beneficial for Comp360 as it required no training or technical knowledge for operations. It made their services more flexible and simplified their processes significantly.

Result :

With constant improvements in call clarity and reduced expenses, Comp360 improved user-engagement while lowering costs, which proved to be a win-win for the company.

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Published by Nishita

Last updated: June 11, 2021