HERE IS HOW CUEMATH RECORDED 30% INCREASED SALES WITH CALLHIPPO’S CALL MANAGEMENT SOLUTION
With the changing face of education, students need to be at par with both school and competitive exam preparations. Many parents seek the help of enrichment programs that can provide all-round knowledge to their children. Cuemath is an after school math enrichment program that is changing the way students and educators experience the subject.
The company helps children easily tackle math problems with a unique combination of tablet-based interactive learning and paper-based worksheets. Moreover, they ensure that every child gets individual attention and develops a deep understanding of the subject.
Understanding Math can be tricky at times, especially for children. Cuemath is an after-school Math-enrichment program that is known for providing quality Math support for classes 1-12. Right from building concepts, discussing doubts, solving worksheets and taking tests and more, Cuemath caters to a wide range of services.
With their specialists focused on providing individual attention to children, Cuemath ensures that the parents have a complete track of the child’s progress and activities happening in the class at all times.
With faculties from IIT and Cambridge and an industry experience of 15+ years, the Cuemath team is a leader in imparting mathematical education to school students. The team believes that quality education is critical to shaping young minds.
Challenges faced by Cuemath before deploying CallHippo
As an online education platform, Cuemath wanted to connect globally with parents to help children grasp Maths concepts. However, in the absence of a comprehensive call management system, they could not onboard new clients effectively and support existing customers. Call management and resolving customer queries were consuming a significant amount of time. This is where CallHippo lent them a helping hand!
How CallHippo Helped Cuemath Overcome its challenges?
Deploying CallHippo to improve connectivity and communication needs proved to be quite beneficial for Cuemath. Integration with CallHippo helped Cuemath onboard new customers and enhance the quality of calls. Also, CallHippo enabled Cuemath to record calls and use them to improve the quality of calls. Moreover, Cuemath recorded a 40% increase in connectivity.
How is Cuemath making the most out of CallHippo’s Business Phone System?
Cuemath’s sales team is leveraging CallHippo to make calls to their existing and prospective customers. The team says that with CallHippo’s country-specific numbers, they could build trust with customers and communicate efficiently. CallHippo’s live monitoring screen and intuitive dashboard enabled managers to monitor and manage their team performance. Moreover, Cuemath was able to manage multiple calls and cut down on the long waiting hours. Hence, CallHippo supported Cuemath streamline its communication with clients, thus helping boost sales by 30% in just two months.
Which Feature of CallHippo did Cuemath like the most?
Call Analytics has helped Cuemath’s team understand their shortcomings and use them to improve the quality of calls. This feature helped Cuemath improve its customer service and reply promptly to customers. With functionalities like call recording, reminders, and notifications of pending tasks and an intuitive dashboard enabled Cuemath to have insights into its team’s performance and address the shortcomings.
With the newfound ability to establish seamless communication, Cuemath benefitted visibly and helped its team improve productivity and connect with new customers.
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