Irrespective of which industry you are in or what products you sell, you should aim to deliver the best possible customer experience at all the time. After all, happy customers are the pillar of success for any business. Even a survey of 700 senior business leaders in...
Canceling a subscription to your SaaS support is not a difficult decision for your customers. Sadly, many SaaS companies find themselves in this situation and bear with cancellations more frequently than what they are prepared for. While cancellations are something...
With the advancement in technology, more and more businesses are using automation. According to McKinsey, 29% of customer service agent duties have the potential to be automated. However, customers expect a good level of personalization from customer support...
Never underestimate the power of supreme customer support – it is the prime differentiating factor that can keep your organization on the top of the ranking charts! Managing a team of customer service professionals is a challenging task as they are representing the...
In today’s vying environment it has become very arduous for organizations to sustain in the highly volatile market. There are numerous competitors in the same field who struggle hard to gain the patronage of prospective customers. Now the question that emerges in such...
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I was using another cloud phone system which was pretty bad. Long delays, many calls disconnected—it was almost impossible. I switched to CallHippo and it was a massive improvement. Almost imperceptible delay, very clear audio quality—customers do not even realize I'm not in the country.
Joshua Carmody, CEOBracketdesign
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I was using another cloud phone system which was pretty bad. Long delays, many calls disconnected—it was almost impossible. I switched to CallHippo and it was a massive improvement. Almost imperceptible delay, very clear audio quality—customers do not even realize I'm not in the country.
