Why Should Your Office Receptionist Go Virtual?

Why Should Your Office Receptionist Go Virtual?

Technological advancements have changed the way customers interact with companies through self-service processes on a large scale. More often than not, it becomes a challenge for receptionists to attend every call and ensure that each customer gets satisfactory...
Here Is The Secret To Smart Call Analytics

Here Is The Secret To Smart Call Analytics

Have you ever wondered how certain companies hire the best salespersons? They seem to hit the mark on converting leads and also successfully solve all client problems. Well, the answer is simple – if you arm your sales representatives with real-time data and help them...