Sales


A Guide To Formulating The Perfect Sales Script

A Guide To Formulating The Perfect Sales Script

Many sales agents believe that the key to their success is forging genuine relationships with customers. Now, if you want your customer interactions to go well, a great sales script can go a long way. So, what’s the big fuss about a sales script? You may wonder why...
6 Easy and Effective Ways to Build Customer Rapport

6 Easy and Effective Ways to Build Customer Rapport

Building rapport refers to creating a positive connection and trust with someone over the phone. Whether you manage customer support in-house or own a contact center, you must learn to build rapport with customers.  Building customer rapport increases loyalty and...
Reasons That Your Sales Team Need a Mobile App

Reasons That Your Sales Team Need a Mobile App

Mobile applications have changed the way business is conducted across the world!  Gone are the days when customers have to wait for long hours or even a couple of days before their email is answered by an organization. Speedy service is the golden key to success. A...
A Secret Guide to Sales Development

A Secret Guide to Sales Development

Sales development is an essential part of a business built to deliver seamless and efficient revenue performance. Sales development representatives known as SDRs are a part of the sales development team that defines prospects, engages with them and turns them into a...