Why CallHippo Is The Best Channels Alternative?

Stop your search for the best Channels alternative - CallHippo provides you with a comprehensive solution for all your calling requirements. A scalable, flexible, and completely customizable platform, there’s no doubt that CallHippo is the perfect Channels alternative that guarantees business success! Go ahead and invest in the best for better bottom-line results.


Compare Features & Pricing And Select The Best Channels Alternative

CallHippo

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About Channels

Channels is a reliable web-based telephony solution that allows businesses to provide customer service and sales support. It comes with a browser extension and an app that enables users with all their sales campaign management needs. With features like Auto Dialer, Callback Widget, IVR, Call analytics, etc. enterprise communication strategy can be easier and effective. However, if you need even more advanced and variety of features, and that too at a little bit of less pricing, then CallHippo can be a reasonable replacement of Channels.

CallHippo – a convenient Channels substitute

CallHippo is an advanced VoIP service provider that allows businesses to connect with their clients all over the world. CallHippo provides many advanced features such as Call Barging, Ring All, Call Planner and in addition to that, businesses can buy online, virtual, local and toll-free phone numbers. This will enable them to set up a virtual call center in almost no time. This Channels alternative also provides 24×7 email and chat support.

Here are some unique features that make CallHippo a better Channels alternative –

  • With CallHippo call barging feature, supervisors can monitor calls in real-time. This ensures that proper customer service standards are met.
  • CallHippo has flexible plans for you that start from 0$ /month to 30$ per user/month and it also offers tailor-made customized solutions for large enterprises.

All Prices in USD

Bronze

$16

Per user/Month

For Startups

 
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared inbox
  • Skill Based Call Routing
Silver

$30

Per user/Month

Ideal For Small Team

Everything in Bronze +
  • Unlimited Incoming Calls
  • Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Intelligent Reports/Analytics
  • Gamification
  • Call Tagging
  • Reports via email
Platinum

$45

Per user/Month

Preferred For SMB Sales, Support & Marketing Teams

Everything in Silver +
  • Unlimited Incoming Calls
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Call Script
  • Sticky Agent
Enterprise

Customized Solutions

Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

Everything in Platinum +
  • Unlimited Incoming Calls
  • Unlimited Free Admin Users
  • Intelligent Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

Why you should consider CallHippo as Channels alternative?

Make calls to your clients or prospects at their convenience

CallHippo provides a feature called ‘call planner’. This feature eliminates the hassle of checking the time-zones of different countries. Call planner gives you the working hours of people in a particular country in real-time so that you can know what is the right time to make a call. With this feature from the Channels alternative, you will have maximum chancesof your call getting answered.


Don’t worry about missing calls anymore

Missing calls for unsolicited reasons is inevitable, but other than that, miss calls can be avoided. And CallHippo’s Smart Call Forwarding is developed just for that purpose. Smart Call Forwarding works just like normal Call Forwarding, the difference is that it’s a bit advanced and intuitive. Whenever you get any call, this Channels substitute will check whether you’re available to take a call from the web app. If not, then it will forward the call to the android/iOS app. And even when you aren’t available there, it will forward the call to your regular number. This is a very effective way to keep unnecessary calls away from your personal number.

Best channels Alternative and competitor

Never miss any conversation

Often, even scheduled calls can be forgotten. But that won’t be the case with CallHippo. As an alternative to Channels, it enables its users to set a reminder from right within the app after completion of a call. You can check the status of all the scheduled calls. You can also set it to notify you to make a call on a particular time and you can commence it with just a click.

Channels Alternative – CallHippo

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CallHippo

CallHippo

PricingUsers can choose from below plans 4 available
  • Bronze at $16
  • Silver at $30
  • Platinum at $45
  • Enterprise- Customized Solutions
  • Lite- $15
  • Basic- $24
  • Pro $39
  • Enterprise- Let's Talk
  • Languages supportedEnglishEnglish
    Integrations
    • Zoho
    • Pipedrive
    • Freshdesk
    • Slack
    • Zapier
    • Hubspot
    • Zoho CRM
    • Zendesk
    • Intercom
    • Groove
    • Pipedrive
    • Zapier
    Devices Supported
    • Windows
    • Android
    • Mac
    • Web based
    • iOS
    • Web based
    Available Support
    • Phone
    • Email
    • Live Support
    • Training
    • Tickets
    • Phone
    • Online support
    • Knowledge base
    Features
    • Automatic Call Distribution
    • IVR System
    • Custom Messages
    • Call Recording
    • Forward to Cellphones
    • Voice Mail
    • Working Hours Per User
    • Contact Management
    • Shared Contacts
    • Email Support
    • Priority Email
    • Free Calling Credits
    • Call from Any Number
    • Ring All Devices
    • Office/Number Opening Hours
    • Call Hold
    • Call Hold With Custom Music
    • Call Mute
    • Click to Call
    • Voicemail in Email
    • Voicemail Custom Greeting
    • Custom Integration
    • Call Notifications
    • Android App
    • iOS app
    • Outbound Caller ID
    • International Numbers
    • 3-Digit Editable Extension
    • Call Conference
    • Call Barging
    • Call transfer
    • On Call Notes
    • Call Reminder
    • Analytics
    • Concurrent Calls
    • Global connect
    • Dynamic Number insertion
    • Auto-switch numbers
    • Call Transfer
    • Call Monitoring
    • Call Recordings
    • Call Script
    • Custom forms
    • Auto Dialer
    • Data import/export
    • Automatic notifications
    • Call Centre Management
    • International Calls
    • Inbound Calls
    • International Numbers
    • Toll Free Numbers
    • Call Routing
    • Activity tracking
    • Activity dashboard
    • Real time Analytics
    Suitable for company size
  • Small, Medium & Large enterprises
  • Custom plans as needed
  • Small business, Mid size business
  • Enterprises & Freelancers
  • Product infoCallHippo is an excellent software tool that fulfil all the phone system related requirement of businesses Channels is a browser-based telephone system which is most useful for SMBs and sales teams

    Declaration : All of the information is true as per best of our knowledge

    Frequently Asked Questions

    • Undoubtedly, CallHippo is a more sophisticated and advanced platform than Channels. It has superior functionality with a range of innovative features and provides round-the-clock customer support. CallHippo has integrations with many business applications to streamline operations and is a market leader in the domain of VoIP business phone systems. Some of its popular features include call planner, analytics, IVR, voicemail, call barging, forwarding, and call queuing.

    • Channels is a web-based application and does not support Windows or Mac platforms.

    • CallHippo has a wider range of features and The basic plan for both CallHippo and Channels starts at $15; however, CallHippo has a wider range of pricing plans that can be customized to suit any organization’s budgetary requirements.

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    Published by Nishita

    Last updated: September 17, 2021