Honest CallHippo Reviews: See What Users Really Think

Senior Writer: Hiba Ali

Date: October 26, 2023

Exceptional customer service can make or break a company’s reputation. CallHippo, a leading virtual phone system provider, recognizes this and makes client happiness a top priority. CallHippo reviews showcase just how their skilled support team goes above and beyond expectations before, during, and after the sales process.

From thorough pre-purchase consultations to unlimited post-implementation training, CallHippo aims to fully equip clients for success. Users highlight the convenience of 24/7 support via phone, email, and chat, along with extensive self-help resources. The CallHippo team promptly resolves even complex issues with customized solutions.

With a 4.3/5 rating on Capterra and GetApp, reviews praise CallHippo’s transparent pricing, tailored recommendations, and technical expertise. CallHippo’s responsive support minimizes business disruptions and keeps clients productive.

In this CallHippo review roundup, explore what real users love about the platform and service. Discover how CallHippo earned loyalty through delivering phenomenal assistance grounded in deep VoIP knowledge. When selecting virtual phone solutions, reliable support matters. CallHippo sets the bar high, as their happy customers will attest. Let’s start with what CallHippo has that its rivals lack –

CallHippo Features

CallHippo offers a comprehensive set of features designed to streamline customer service experience and boost productivity. From intelligent call management to omnichannel analytics, these tools empower optimizing every interaction. An overview of their robust phone service telephony features are below –

CallHippo Integration

CallHippo is designed to integrate seamlessly into any existing technology stack. The platform plays well with others through robust APIs and connectors. The extensive internal integrations as well as third-party integrations that help create seamless customer experience are:

• Custom CRM
• Pipedrive
• Zoho CRM
• Zapier
• HubSpot
• Slack
• Salesforce
• Shopify
• Zendesk, and much more.

You May Also Read : Zoho CRM Integration with CallHippo: Everything You Need to Know

CallHippo Pricing

CallHippo understands that price is an important consideration for every business. That’s why it offers flexible and affordable pricing plans to fit any budget. The scalable and straightforward pricing models without any hidden fees include –

• Basic – $0 per user per month
• Bronze – $16 per user per month
• Silver – $24 per user per month
• Platinum – $40 per user per month

Why Choose CallHippo?

When it comes to selecting the right call center solution, businesses have many options to consider to enhance their customer services. Here are just some of the top reasons why CallHippo is the best choice for all support and sales communication needs:

• CallHippo is ideal for your communication needs because we offer a feature-rich, flexible, and affordable solution.
• Our telephony platform empowers your business with advanced call management, insightful analytics, and seamless integrations with other tools.
• We prioritize transparency and affordability in our pricing, ensuring you get value for your investment without hidden costs.
• With a decade of experience in the telephony market, we understand your unique business requirements.
• Our exceptional customer support is always there to assist you (24/7). Make CallHippo your choice for a communication partner that helps your business grow and thrive.

If you are confused or wondering what the big deal about CallHippo is and why you do not need to check out CallHippo alternatives, the honest and candid feedback given by delighted CallHippo customers will definitely convince you! The CallHippo reviews on Capterra give a clear picture of the wonderful services, support, and economical rates provided – it is a holistic communication platform that will enhance operational efficiency and lead to better productivity.

Topmost CallHippo Reviews on Capterra:

1. Quick Support:

CallHippo support team provides quick resolutions and extends full after-sales service to customers, thereby making sure that they do not get hassled by any inconvenience or communication delay due to poor service.

Janis Dubinskis( Senior business development manager at CakeHR)

“CallHippo solutions are integrated with PipeDrive and are also very user-friendly as they are quick to answer on chat, thus solving all queries, doubts or issues instantly.”

Janis Dunbinskis

“CallHippo is a great up-to-date call solution, and the best part about it is that the rates are well priced as it can be afforded by any kind of organization.”

Fortune O. (Founder) states 

“CallHippo has a very responsive customer support team. CallHippo has always ensured that my team receives the best customer support anyone can get.”

2. Perfect Functionality With Easy Set-Up:

CallHippo provides a perfectly functional virtual phone system and is very easy to install, as it can be set up within a couple of minutes.

Roger McManus (Marketing and advertising executive from Rowan Reputation Resources)

“CallHippo allows his organization to seamlessly provide technical support to overseas centers as his company uses a US phone number with an area code that matches his company headquarters, thereby keeping all clients and local customers happy.”

Jeff D. (Business Payments Specialist) said,

“The product is very easy to use – it only took a few minutes to set everything up, and I continue to find helpful features…the dashboard is similar to that of a full CRM and has quite a few stats and features for tracking call volume, etc. “

3. Cost-Effective Internal Communication:

Source:- Capterra

CallHippo has a range of economic and cost-effective communication packages for outbound and inbound calls, which are customized to fit into the budget of any organization.

Holly K. (Head of Client Services)

“It was a simple platform with an easy-to-understand pricing structure. I just wanted something basic with no hidden costs. CallHippo was the most transparent and explained.”

Poonam H.

“Overall, a nice experience! Like the features, clarity on the dashboard(after your customer services helped me understand it better), and, of course, value for money.”

4. Constantly Improving VoIP/DID System:

Source:- Capterra

CallHippo services are surely the best available amongst competitors as they are always innovating and adding extra features that will help them gain an edge over CallHippo alternatives.

Jason Brueckner (Project Manager at Christ Community Chapel) –

“I find CallHippo to be outstanding with its incredibly simple and user-friendly dashboard, which is a breeze for the entire workforce to use. What truly sets CallHippo apart is their exemplary customer support – it’s quick and agile, always there when you need it. The affordability of their services, as mentioned by Jason, is truly remarkable.”

5. Best Holistic Communication Solution:

Source:- Capterra

CallHippo is a highly trusted and credible virtual phone system service provider, and it has tons of happy customers who are loyal followers.

Verified User:

“I must say that it’s hands down the best phone system I’ve ever used. In comparison to business rivals like AirCall, CallHippo stands out. What truly sets CallHippo apart, in my opinion, are their incredibly affordable calling packages. These pocket-friendly plans ensure that I get the most value for my money. On top of that, the sound quality is simply top-notch, making each call crystal clear and professional.”

Choose CallHippo For All Your Communication Needs

CallHippo is the clear choice for businesses seeking a reliable and feature-rich call center platform. Its robust functionality, excellent support, and competitive pricing make it a cost-effective single-vendor solution. CallHippo streamlines operations, improves agent efficiency and enhances customer experiences. With real-time analytics and integration abilities, it provides invaluable insights to optimize processes.

It is always a tough and challenging task to choose a phone system; however, do not wonder anymore why you chose CallHippo for your organization. Just go ahead and check out all the great positive CallHippo reviews on Capterra and other such websites. These frank and high-standing reviews are sure to convince you to go ahead and adopt CallHippo services at the earliest.

Whether you need omni-channel communication tools, good support, or a fully-fledged contact center suite, CallHippo delivers. Its scalable architecture ensures you can seamlessly grow with your business needs. Overall, by selecting CallHippo, you gain a powerful platform that strengthens customer relationships and boosts business productivity.

Hiba Ali

Hiba is an accomplished specialist in writing for Software as a Service (SaaS) and has extensive experience crafting compelling and informative content. With over two years of experience, she has honed her skills in producing various forms of content, including articles, blog posts, and more, all centered around SaaS. Hiba is dedicated to sharing her insights to assist businesses in leveraging SaaS to achieve growth and success.

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