Interactive Voice Response or IVR in short is a long-established virtual phone systems technique immensely used by literally all businesses with a dedicated customer care division. The reason is IVR makes it extremely easy to get the job done via inputs from the client without wasting any productive time!
- Hit the bull’s-eye! Bypass all introductory conversations.Greet Customers with a professional message. Layout the automated options and leave the client to navigate.
- Impressed customers are behind the most successful businesses. A profound IVR system reflects grandeur. And customers tend to trust huge businesses.
- E-Commerce or a simple Restaurant, link business services and take it to the next level.
- A single call or a thousand calls, IVR can handle them without breaking a sweat. Integrate them easily with CRM solutions.
- Keep your business online 24x7. Automated IVR can be customized to let customers leave their query or access services during non-office hours.
- Integrate with CRM Software and customize the IVR messages based on different criteria such as if it’s Client’s birthday, greet them with a birthday song!
- Tweak and customize IVR anytime from anywhere!