So, planning for a new business phone system. Confused which one to choose: the traditional phone system that you have using for years or the VOIP solutions that you have recently heard about.
I am sure you might have a good experience using a traditional phone system, but trust me a VOIP virtual Phone system is no bad. In Fact, it will save you a lot of money, time, provide you with more flexibility and some amazing features.
To help you in the best possible way, a comparison between the solutions based on various parameters is jotted down.
Expected Life Span
As soon you as you install the Traditional PBX system it starts depreciating, its functionality will be replaced by new ones and it will definitely require a number of software updates during its lifetime.
With the Virtual PBX, you have to simply rent the number of user extension as per your requirement from one centralized system. The software updates are performed usually in nonworking hours so there is no downtime and you are always using the most up-to-date communication system. You no longer have to worry about paying for that huge installation boxes or pay for maintenance agreements that require onsite engineers.
If you are planning to relocate your office premises you will have to purchase a new PBX system or will have to carry the PBX boxes to the new office and get it fitted there which means “ downtime” for your business as time and money both will be incurred during these procedures. In addition to this, you will have to get some new telephone lines and new numbers from the exchange.
Here, all you need to do is carry the handsets and gateway to your new office premises, plug them and they are up and running within seconds. No engineers and no boxes to be fixed on the walls
New Branch or office
When you are opening a new branch or office, first of all, you will have to buy a telephone system, and go through the same process all over again that we just discussed above
You have to decide the number of employees you are planning to have at your new office, and then you will get the handsets that are already pre-configured, you connect them in and you are all set to make and receive calls. They will be now a part of your communication system under the same numbering plan, features, and functionalities.
Work from Home
Most of the traditional telephone systems have failed to bring the employees who are working from home under the same number pattern and make them a part of the main office communication. Also when the home workers connect to the clients through their personal phone numbers instead of office phone numbers it looks quite unprofessional.
With the Virtual PBX system, home workers only require a handset and a good internet connection; there is no need to buy a gateway. You can make calls to your colleagues working from home in the same way as an internal office call. Also, the clients will not be able to distinguish between the home or office user and they will enjoy all the functionalities such as Company directory, voicemail, conferencing, etc.
Installation and Configuration
A traditional PBX system often requires a trained installer to set the system for you.
It runs as a software on the computer which means it can make use of the advanced processing power of the computer, user interface as well as features.
Advanced features such as an auto-attendant, IVR, voice mails, ring groups, etc are either not present and if present they are very costly.
VOIP solutions are software-based which means it is easier to add new feature sets. They are equipped with advanced features such as auto-attendant, voice mails, ring groups, call distribution, etc. There is also scope to add unified communication features to support presence, audio and video conferences through data networks.
In traditional systems, power comes through the telephone wires and therefore they function even if there is a power outage.
The only disadvantage of using a VOIP system is its dependency on internet connection.
Considering the worst situation if your power goes down your company is left without any phone service. But the VOIP solutions send your calls to voicemails during outages and stores them until they are restored. As a precaution, some companies keep at least one traditional phone to keep their business running even when there is no internet connection available.
So now we know why should you choose a VOIP over a traditional phone system and why it is the right choice for your business let’s study about one of the most powerful VOIP solution-Cloud based Virtual phone system.
Virtual Phone numbers are not directly associated with a telephone number, instead, they can be assigned to any device of your choice. It can be a mobile phone, a softphone or a hardware desk phone. Small or large, almost every organization can benefit from the Virtual Phone system.
They enable you to conduct business while maintaining a professional image no matter where you are by making use of smart devices and PCs. Employees working remotely, contract personnel and remote teams can take advantage of this flexibility while making sure they are not missing any calls.
Virtual Phone number allows using one device for both personal as well as business use. This works perfectly well if you are traveling. It is no less than a blessing for new businesses that need one or more lines at the most reasonable rate.
The applications and possibilities of a VOIP solution are endless. It’s absolutely your choice which cloud-based virtual phone system best suits your business needs.