We have come pretty far in regard to adopting new ways of communication, haven’t we? 

However, if you’re from the U.S and are still juggling with multiple phone numbers and multiple phone devices, you might want to re-think that statement. 

The greatest tech giant of all time – Google – launched its communication service back in 2009, known as Google Voice. The service has reinvented telephony and has been making lives easy ever since. 

In this article, we’ll talk about everything there is regarding the service.

Let’s begin with the basics.

What is Google Voice? 

Google Voice service primarily aims at unifying communication channels. It uses VoIP that allows you to use one phone number for multiple devices. 

That means, no matter how often you change service providers, jobs, or homes, your phone number stays the same for people trying to reach you.

Google says, with Google Voice, you can –

  • Text from your computer or mobile phone.
  • Read your voicemail and search through it like email.
  • Personalize voicemail greetings for family and friends.
  • Make international calls at low rates.
  • Protect yourself from spam calls, block unwanted callers, and screen calls before answering.

To offer these services, Google Voice saves and processes your call, text, and voicemail information.

Why Google Voice?

By giving out multiple phone numbers to our contacts, we clearly keep juggling with our house, office, and smartphone devices. Google voice helps you sort that. It lends a single number for all your devices, and the best part is you can choose which of your devices will ring depending on the caller or the time of the day. For example, you can set your house phone to ring only when your family calls. Or perhaps make your smartphone ring only at night. Isn’t that amazing? 

How does Google Voice work?

Google Voice essentially leverages  PSTN (traditional landline telephone system) and the mobile network to hand over the calls. 

Any call you initiate through Google Voice passes through the PSTN. Going further, the call is sent to the Google space on the internet, which is where the numbers are pooled.

For example, if the call is directed to another Google Voice number, then that number is first identified within Google’s numbers. From there, the call is sent to its final destination.Everything-about-the-Google-communication-service-Google-Voice-middle

Some exciting features of Google Voice

The amazing technology has a lot more in store –

  • Free domestic (U.S., Canada) calls – Using Google Voice, all your calls (or texts) to anyone in the U.S. and Canada are free of charge. 
  • Group messaging – The 2017 Google Voice redesign allows you to send group messages and photo MMS. And obviously, free SMS messaging has always been there.  
  • Cheap international calls – Google Voice facilitates cheap international calls. All you need to do is add credits to your account to pay for the small international fee, and you’ll be good to go. The charges range between one to five cents per minute, depending on the country you’re trying to reach. A lot cheaper than what mobile carriers charge!
  • Voicemail transcriptions – More often than not, we complain about missing out on our voicemails. With Google Voice, that won’t happen anymore. The service offers voicemail transcription. That is, using complex algorithms, Google Voice turns your voicemails into text. Even better, it sends them to your inbox or email.
  • Personalized Greetings – Google Voice has something for everyone. This feature is especially useful for small businesses. Here, the service allows you to set different voicemail greetings for specific individuals or groups.
  • Call forwarding – With Google Voice, you can forward your calls to multiple numbers at the same time. Using this feature, your devices will ring as per your preferences. You can set up numbers that ring only during the day. Or set up your office number to ring between 7 A.M. to 5 P.M. Anything, as per your convenience.
  • Record calls – Google Voice users can record a call by simply pressing the number four on the dial pad. 

How to setup Google Voice?

Here’s a step by step guide for you:

  1. Download the Google Voice app from the Google Play Store or Apple App Store.
  2. Link it to your Google account. You need to have a Gmail email address to sign in to Google Voice. Note that Google won’t ask for any more personal information after you’ve logged in. 
  3. Then, you need to decide if you want a new phone number or keep your current one.
  4. In case of a new number, decide the area code by inputting the name of a city. 
  5. Once you’ve chosen your number, you’ll need to link it to your desired phone device (smartphone or tablet) to start making and receiving Google Voice calls.
  6. You’ll also have to input your mobile carrier number so you can use call forwarding, through which a call from one number passes to another. 
  7. Once that’s set up  – if someone calls your new Google Voice number, then the device with your existing mobile SIM will ring.
  8. When making calls, you need to decide which number you want to use – Google Voice number or carrier number.
  9. After that, you’ll be taken to the main page. Here, you can make calls, send texts, listen to your voicemail, and do a lot more.

Verification on Google Voice

Once you have a Google Voice number, the next step is to set up and verify the numbers you want it to ring. 

Google will prohibit you from – 

  1. Inputting phone numbers, you don’t have access to.
  2. Forwarding to the same number using multiple Google Voice accounts.
  3. Using Google Voice without (at least) one verified phone number on record.

Concluding notes – That was all you need to know about Google Voice. However, I can go on explaining its benefits and features, but don’t you think you should use the service yourself and dig deep for a clearer picture?

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