Predictive Dialer
Unleash the power of automation and precision with CallHippo’s Predictive Dialer Software. Say goodbye to manual dialing and hello to a seamless, data-driven calling experience that maximizes agent productivity and ensures every connection counts.
What Is A Predictive Dialer?
A cloud predictive dialer is an automated dialer that uses several parameters to place an automated outbound calls. It calls different numbers (as provided by you) until it detects a connection and then passes it to a live agent.
Predictive dialer software automatically screen out numbers that go straight to the voicemail, are busy, don’t answer, and so on, thereby saving hours of your agents’ time each month.
The primary difference between a power dialer and a predictive dialer is that a power dialer calls a list of numbers sequentially. In contrast, a predictive dialer software uses a set of parameters to determine when an agent will be available to take the call and dials the number accordingly.
Benefits of Using Predictive Dialer
Increase agent productivity and connect rates while minimizing idle time with CallHippo’s Predictive Dialer.
Maximized Agent Productivity
The Predictive Dialer Software eliminates downtime between calls, ensuring your agents are engaged with leads and customers consistently, resulting in a substantial boost in productivity.
Optimized Call Connect Rate
With intelligent call pacing, the Predictive Dialer System ensures that agents are connected with live calls, minimizing the instances of voicemails or missed opportunities.
Reduced Idle Time
By virtually eliminating manual tasks like dialing and waiting for calls to connect, agents can focus solely on effective communication, drastically reducing idle time.
Enhanced Lead Management
The Predictive Dialer intelligently organizes and prioritizes leads, ensuring your team is always contacting the most promising prospects, thus increasing conversion rates.
Real-Time Analytics and Reporting
Gain valuable insights into your calling campaigns with comprehensive analytics, allowing you to fine-tune your strategies for even better results.
Compliance and Regulation Adherence
Stay on the right side of legal and regulatory requirements with built-in compliance features that ensure your calling practices are always in line with industry standards.
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From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Pricing
Ideal for Bulk Calling for Sales, Support and Call Center Teams
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS
- SMS Templates
- MMS
- Smart Switch
- Last Called By
- Forward-to-device
Bronze
- Everything in Basic +
- Free Number1
- Voicemail
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Call Disposition
- Pause-Resume Recording
Platinum
- Everything in Silver +
- Power Dialer
- Predictive Dialer
- Speed to Dial
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Single Sign On
- DID Group
- Call Whisper
- Intelligent Reports/Analytics
- Reports via Email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
- Smart DID Routing
- Auto Rotate
Ideal for Businesses to support their Customers and not for Bulk Calling
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS/Text messages
- SMS Templates
- MMS
- Smart Switch
- Last Called By
Starter
- Everything in Basic +
- 1000 calling minutes within US/CAD
- 1 Standard Number Free
- Free SMS/ Text messages
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
- 1-year Call Records
- Basic Report Analytics
- Forward-to-device
- Shared Inbox
- Feedback for Calls
- Everything in Starter +
- Unlimited calling minutes within US/CAD
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
- Lifetime Call Records
- Advance Report Analytics
- Role based access control
- IVR
- Live Call
- Call Reminder
- After Call Work
- Holiday Routing
- Gamification
- Pause-Resume Recording
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CAD
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
- Auto Rotate
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Single Sign On
- Call Tagging
- Call Disposition
- DID Group
- Call Whisper
- Compliance Call Recording
- Embedded Dialer Integration
- Smart DID Routing
Frequently Asked Question
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A predictive dialer is an automated phone dialer system that makes calls even before agents conclude the current call or become available for the next. The predictive dialer’s purpose is to reduce agent idle time while enhancing productivity by eliminating the need for agents to spend time dialing numbers.
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The key distinction between a predictive dialer and an auto dialer is that, where auto dialer software use simple algorithms to place calls only after the current call has been completed, predictive dialers use machine learning and place calls even while the current call is still active.
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Predictive dialer is an ideal automated phone dialer system for businesses with high call volumes. Using a predictive dialer, these organizations can greatly increase productivity by minimizing idle time and increasing agents efficiency.
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Predictive dialers use advanced mathematical algorithms and historical data to predict which agents will be available to take the next call. Based on this, the dialer will call the next number on the list on behalf of that agent. This will save time and reduce idle time.