CallHippo + WorkDay Integration

Manage Your Sales & Support With Our WorkDay Integration

Make & receive client calls seamlessly right from WorkDay without switching applications. With CallHippo’s WorkDay integration, you can now keep a tab on all your call activities directly from WorkDay. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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WorkDay Integration Feature

Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s WorkDay contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within WorkDay. Agents will be able to create activities and update notes without ever leaving WorkDay.

Agent Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger WorkDay actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between WorkDay and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

Want to Integrate WorkDay with CallHippo?

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Make calls from WorkDay

Get a click-to-call button next to the phone numbers on your WorkDay.
Click it and call your leads and customers right from the WorkDay.

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Track all your call activities on WorkDay

With WorkDay integration, you can keep a tab on all your call activities directly from the WorkDay. Thus, it eliminates swapping between different windows.

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Published by Nishita

Last updated: October 26, 2021