Virtual phone systems are the future of telecommunications. They can boost operational efficiency and streamline routine tasks to build a more efficient workplace. Not only do they enhance productivity, but online phone numbers are also great at reducing communication expenses exponentially.

Companies have moved over from traditional phone systems and have adopted voice over internet protocol (VoIP) solutions. In fact, the global VoIP industry is predicted to grow at 9.1% between 2016 to 2021. This clearly indicates the growing popularity of virtual telephony in organizations that are spread over a vast number of industries.

Virtual phone systems can help organizations gain a fierce competitive advantage in the corporate arena. They pump up accessibility levels by ensuring that clients can reach staff members at any time of the day. Customers, employees, team members, managers, and stakeholders can connect round the clock – all they require is a high-speed working internet connection.

Invest in The Best Virtual Phone Service Provider:

Most companies want to adopt technological tools to make their communication processes fast, agile, and flexible. However, they may be confused, since the market is flooded with a number of service vendors that provide virtual phone numbers. It is critical for organizations to scan the market and be aware of their business needs before making the decision to invest in a virtual phone system.

While choosing a virtual phone platform, the most important aspect is to choose a reliable service vendor. Managers need to talk to firms that have implemented virtual phone systems and hear their success stories. Make a detailed blueprint of vital business features, budget, call plans, installation requirements, and after-sales service. Discuss all these aspects with the service provider to make a smooth transition into virtual telephony. 

If you are wondering how to find out about the most trusted and good VoIP service providers, your search ends here. We have compiled a detailed list of some of the well- established players in the domain. Here are some excellent virtual phone service vendors:

Phone.Com

A novel virtual PBX phone system provider, Phone.com has a diverse range of features and many affordable pricing plans. It is focused on business communication requirements of start-ups, and small-medium enterprises. Phone.com is highly scalable, and users can purchase additional modules at minimal costs. It enhances functional performance by increasing team collaboration and real-time data sharing.

Features:

  • HD call quality
  • Call forwarding
  • Interactive voice response menu
  • Missed call alerts/notifications
  • Custom Caller ID
  • Incoming call screening
  • Call recording
  • Contact Management

Pros:

  • Simple and user-friendly interface
  • CRM integration options
  • 30-day money-back guarantee (base plan)
  • Good customer support

Cons:

  • Some users find the system hard to configure and navigate

Final Verdict: Though Phone.com has many features, a business may also want to scan the market for more advanced Phone alternatives. Service providers such as CallHippo may prove to be a good Phone alternative for cost-effective virtual phone system installation.

Best VoIP service provider-CallHippo

Global Call Forwarding:

This feature-rich virtual phone service provider solely focuses on streamlining business communication for small to medium firms. It provides virtual phone numbers in over 150 countries and has a strong international presence. Global Call forwarding has a simple installation procedure, a number of calling plans, and can help any organization gain a loyal customer base.

Features:

  • Call recording
  • Time of day routing
  • Advanced interactive voice response
  • SMS forwarding
  • Voicemail to email
  • Fax to email
  • Sequential call forwarding

Pros:

  • Intuitive interface
  • Unlimited extensions
  • Risk-free trial for users to experience the platform

Cons:

  • The customer support needs to be more responsive towards issues

Final Verdict: Global CallForwarding is a reliable virtual phone service vendor, however, there are many other Global CallForwarding alternatives available with better services. It may be a wise decision to get a Global CallForwarding alternative at a lower price that has better business functionality.

Callrail:

A powerful phone system provider, Callrail, is a solution for businesses that want seamless apex quality calling options. It has a number of call tracking tools that help businesses monitor conversations and measure analytics for better long term decisions.

Features:

  • Agency call tracking
  • Call analytics dashboard
  • Call scheduling
  • Email notifications
  • SIP routing
  • Lead capture

Pros:

  • Simplicity and ease of use
  • Ability to track call campaign response
  • Can be integrated with many sales and marketing software

Cons:

  • The live chat is rarely available
  • Pricing is charged only through dollars which may lead to billing issues

Final Verdict: Callrail is a smart virtual phone service provider, however, users may want to explore for other Callrail alternatives. One popular Callrail alternative is CallHippo that provides better-priced plans with many more diverse features. 

Freedomvoice:

A leading and sophisticated virtual phone number service provider, Freedomvoice gives clients the ability to customize features to meet specific business needs. It has a number of unique calling facilities that can enhance workplace efficiency and team collaboration.

Features:

  • Auto-attendant
  • Call planner
  • Call recording
  • Voicemail
  • Email and SMS alerts 
  • Call conferencing

Pros:

  • Round the clock free teleconferencing
  • Number of customizations for enhanced flexibility
  • Great customer support

Cons:

  • Many common standard features require additional features

Final Verdict: While Freedomvoice is a reliable virtual phone solution provider, organizations may want to explore for better Freedomvoice alternatives. It would be possible to get a smarter business deal and a higher return on investment by finding a more comprehensive Freedomvoice alternative. 

CallHippo:

An internationally renowned virtual phone service provider, CallHippo is the market leader in the field of business communication. It can set up call centers in over 50 countries and provides customized packages that are tailor-made to suit business requirements. CallHippo has an impressive array of features that streamline task flow management. It enhances productivity, engages customers through better accessibility, and ensures that businesses don’t spend a fortune for effective communication.

Features:

  • Call barging
  • Call queuing
  • Interactive voice response
  • Call recording
  • Three-way conferencing
  • Voicemail
  • Call planner
  • Email and SMS alerts 

Pros:

  • Excellent customer support 
  • Intuitive and navigable interface
  • Good after-sales maintenance and service
  • High level of scalability
  • Affordable pricing plans
  • Fully functional mobile application

Cons:

  • CallHippo customer service may tend to be slow during peak hours of call traffic

Final Verdict:  CallHippo is the perfect solution to handle all the business communication requirements of an organization. It provides real-time information and has advanced call analytics options that can help managers make better decisions. 

Virtual telephony is the future of business communication and can help any business organizations gain a quick competitive advantage. Choosing the perfect virtual phone service provider is no doubt a challenging task. It is vital to be aware of all the various vendors and their offerings before making the best decision for your organization.

There is no doubt that CallHippo is the current market leader amongst the rest virtual phone solution providers. It will drive efficiency, better employee engagement, and ensure that your organization accrues massive cost-savings. So, make sure to join hands with the best in the business – CallHippo to witness a dramatic increase in all your bottom line profits.

Share This