Why CallHippo

Connect With Your Clients In a Different Way

Call Analytics

Get info on caller details, call status and time duration.

Call Recordings

Listen to call recordings directly from dashboard.

Status Report

Real-time report on call status history.

Activity Feed

Setup Your Support Center In Less Than 3 Minutes

Setup a support center for your team. Invite your team members, assign numbers and keep your clients happy! No need to invest heavily on expensive equipments or skilled technicians. All you need is an internet connection, a computer and a headset.

Features

CallHippo Feature - Power Dialer
Power Dialer

Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.

CallHippo Feature - Smart Switch
Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

CallHippo Feature - Global Connect
Global Connect

Global Connect helps you know the right time to call your international clients.

CallHippo Feature - Smart Call Forwarding
Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

CallHippo Feature - Call Transfer
Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

CallHippo Feature - Call Conference
Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

CallHippo Feature - Call Queuing
Call Queuing

A Call Queue places incoming call in a line when the agent is busy attending other customers.

CallHippo Feature - Call Barging
Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

CallHippo Feature - Call Recording
Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

CallHippo Feature - Voice Mail
Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

CallHippo Feature - Call Analytics
Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

CallHippo Feature - On Hold Music
On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

Seamless Team Collabration

Collaborate with your team members by assigning a number to each teammate. When unavailable set up smart call forwarding directly to their cell phone. No more missed calls!

CallHippo

Published by Nishita

Last updated: September 17, 2021