With CallHippo’s interactive interface, you can monitor your calls precisely. From the “Activity Feed” section, you can find all your call logs with details like Department, Caller Name, Client Number, Call Status, Date and Time, Total Call Duration, and Total Call Cost.

You can directly access all the call recordings and analyse each and every conversation. Analysing call recordings in virtual phone system is one of the proven tools to improving your customer support. Apart from that, you can filter your call logs by applying various filters like Selecting a Specific User, Call Type - Incoming or Outgoing, Specific Time Period. You can identify the flow of calls by applying such filters. You can also find the total cost of acquisition for a particular customer. You can also download the entire call log.