VoIP Phone System
Upgrade your business communication with VoIP phone system. Establish a strong global presence with virtual numbers in 50+ countries and advanced features. Boost productivity by integrating with popular CRM tools. Get started with CallHippo’s VoIP phone system today!

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What Is a VoIP Phone System?
A VoIP (Voice over Internet Protocol) phone system enables voice communication over the Internet instead of traditional landlines. It converts analog voice signals into digital data packets, transmitting them via IP networks. This technology allows users to make and receive calls using internet connections, offering flexibility and cost savings.
VoIP systems can be hardware-based, like IP phones, or software-based, known as softphones, operating on computers or mobile devices. They often include features such as call forwarding, voicemail, and video conferencing. Using existing internet infrastructure, VoIP reduces the need for separate telephone lines, leading to lower operational costs.
This technology is widely adopted in both residential and business settings, providing a versatile and efficient alternative to traditional telephone services.

How To Get A VoIP Phone System In 3 Minutes?
Here’s how you can get a VoIP phone system for your business:
Step 1: Sign up with CallHippo.
Step 2: Choose the country you want. (Example: USA)
Step 3: Select your city. (Example: New York)
Step 4: Pick a local or toll-free number. You can also choose the city phone numbers by name.
Step 5: Configure your settings and add users.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your VoIP Phone System is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls

How Does a VoIP System Work?
A VoIP system (Voice over Internet Protocol) lets you make voice calls over the internet instead of using traditional phone lines. Here’s a simple breakdown of how VoIP works:
Step 1: Turning Your Voice into Digital Data: When you speak into a VoIP phone, your voice is first turned into digital data. The system converts your sound into small data packets by sampling your voice and encoding it. This is what allows you to talk over the internet instead of using physical wires.
Step 2: Sending Data Over the Internet: These digital packets are then sent over the Internet using your existing broadband connection. Unlike traditional calls that rely on phone lines, VoIP systems use the internet for faster, more flexible communication. This makes it cheaper, especially for long-distance or international calls.
Step 3: Receiving the Data: Once the digital packets reach the other person, their VoIP system converts the data back into audio signals. They can hear your voice clearly in real-time, just like with a regular phone call.
Step 4: Devices That Make VoIP Possible: VoIP systems can run on various devices. You can use a specialized VoIP phone, or you can use software applications on your computer, smartphone, or tablet. These tools help send, receive, and decode the voice data.
In short, a VoIP system uses the internet to deliver high-quality, affordable communication, making it a great choice for businesses and individuals looking for a modern phone solution.
Top Benefits of Using the Best VoIP for Small Businesses
From saving costs to offering more flexibility, the best VoIP for small businesses helps improve communication, increase productivity, and grow your business, all while enhancing customer service.
VoIP systems help businesses save costs by using the internet for calls, avoiding pricey setup, maintenance, and long-distance charges common with traditional phone systems.
VoIP lets employees make and receive calls from anywhere with internet, making it ideal for remote teams and frequent travelers. It keeps your team connected and ensures smooth, responsive operations.
VoIP systems are easily scalable, letting you add users or lines without costly hardware. As your business grows, you can quickly adjust to meet changing communication needs.
VoIP offers features like voicemail-to-email, call forwarding, conferencing, and video calls—boosting communication and teamwork without extra equipment or costs.
Seamless integration with CRM and productivity apps lets teams access information and collaborate effortlessly using features like video calls and messaging—no matter their location.
VoIP enhances customer service with features like sentiment analysis, call tracking, and smart routing—leading to faster responses, personalized support, and higher satisfaction.
How CallHippo Made the Difference
Proof That Seamless Communication and Smart Strategies Build Unstoppable Momentum.
INTECH Accelerates Efficiency and Reduces Cost with CallHippo's Phone System.


RP Tech Media Sees a 30% Increase in Productivity and ROI with CallHippo.


Finofy Improves 100% Call Quality & Conversion Rates with CallHippo.


Bottega University Increased Efficiency by 20% with CallHippo.


Key Features of a VoIP System for Businesses
Explore a few of our top features below that make CallHippo the ultimate solution.
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Power Dialer
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Smart Switch
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Global Connect
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Smart Call Forwarding
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Call Transfer
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Call Conference
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Call Queuing Software
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Call Barging
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Call Recording
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Voice Mail
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Call Analytics
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On Hold Music
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Automatic Call Distribution
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Call Center Analytics
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Call Monitoring
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Gamification
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Interactive Voice Response
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Multi-line Phone System
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Number Masking
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Post-Call Surveys
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Predictive Dialer
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SDAP
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Shared Inbox
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Target vs. Achievement
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User Role System
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Voice Broadcast System
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Voicemail Greeting
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VoIP Call Recorder Software
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Welcome Music or Message
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Call Screening
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Call Whispering
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Call Routing
Pricing
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
- 1 Free Phone NumberEach user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
- Auto Dialer (Power, Parallel & Speed to Dial)Telephony extra.
- Unlimited QA Users
- Voice Broadcasting
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Free Omnichannel Platform
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's.
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features.
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration.
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- Everything in Professional +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's.
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features.
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration.
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
Traditional vs. VoIP Telephone Systems: Key Differences
Traditional telephone systems, also known as Public Switched Telephone Networks (PSTN), have been the standard for voice communication for decades. They rely on physical wires and circuits to transmit voice signals. In contrast, Voice over Internet Protocol (VoIP) systems use the internet to transmit voice data, converting analog signals into digital packets.
1. Infrastructure and Cost
Traditional Systems: Require extensive physical infrastructure, including copper wires and dedicated lines, leading to higher installation and maintenance costs.
VoIP Systems: Utilize existing internet connections, reducing the need for additional hardware and lowering overall expenses.
2. Scalability
Traditional Systems: Scaling up requires significant investment in new lines and equipment, making expansion costly and time-consuming.
VoIP Systems: Easily scalable; adding new users or lines can be done quickly without substantial additional costs.
3. Features and Functionality
Traditional Systems: Offer basic features like voice calling and voicemail but lack advanced functionalities.
VoIP Systems: Provide a wide range of features such as video conferencing, call forwarding, and integration with other business tools, enhancing communication efficiency.
4. Reliability and Quality
Traditional Systems: Generally offer reliable service with consistent call quality, as they are less dependent on internet connectivity.
VoIP Systems: Call quality can vary based on internet speed and stability; however, with a robust internet connection, VoIP can offer high-quality voice communication.
5. Flexibility and Mobility
Traditional Systems: Typically tied to a specific location, limiting mobility.
VoIP Systems: Allow users to make and receive calls from anywhere with an internet connection, providing greater flexibility.
Integrate with Your Preferred Apps
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
Frequently Asked Question
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Yes, a VoIP phone system is perfect for businesses moving from PSTN. It’s more affordable, offers advanced features like call analytics, and works seamlessly with modern devices, enhancing communication.
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VoIP services like CallHippo provide transparent pricing. However, businesses should check for additional costs, such as premium features, hardware upgrades, or international calling rates, which vary by provider.
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Yes, many VoIP providers, including CallHippo, offer free trials or demos. This helps businesses explore features like call routing and integrations to ensure the service fits their needs.
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Absolutely! VoIP systems, including CallHippo, integrate with popular CRMs like Salesforce and Zoho, helping businesses streamline customer management, improve productivity, and track communication history.
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VoIP systems are highly secure, using encryption protocols and advanced security measures. Providers like CallHippo ensure data protection, making them reliable for businesses handling sensitive communications.CallHippo is one the best HIPAA Compliant VoIP Providers.
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Yes, VoIP systems are versatile. With adapters or softphone apps, businesses can connect VoIP to existing hardware, saving costs and ensuring a smooth transition to modern telephony.
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VoIP is cost-effective, scalable, and offers features like virtual numbers, call analytics, and integrations, making it the best VoIP for small businesses seeking modern communication tools.
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Yes, most VoIP services, including CallHippo, support number portability. Businesses can easily keep their existing phone numbers, avoiding disruptions during the transition.
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CallHippo excels with competitive pricing, user-friendly interfaces, and quick setup. It also offers advanced AI-powered features like sentiment analysis and topic extraction, making it a leading VoIP option.
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Yes, VoIP systems are cloud-based, offering seamless communication for multi-location businesses. CallHippo provides centralized control and features like virtual numbers for different locations.