VoIP Phone System
Our VoIP phone system is appropriate for businesses of all sizes and types, including small, medium, and enterprise. The different editions and packages that we offer allow you to select the best option that perfectly aligns with your business requirements and objectives. Besides, you can also choose a custom plan to meet your unique needs.
What is a VoIP Phone System?
A VoIP (Voice over Internet Protocol) system, also known as a VoIP phone system or VoIP telephone system is a technology that enables voice communication over the Internet.
Unlike traditional landline systems, which rely on copper wires, VoIP systems use IP networks to transmit voice data packets. This allows users to make calls using their internet connection, eliminating the need for separate telephone lines.
Benefits of A VoIP Phone System
From cost savings to enhanced flexibility, a VoIP business phone service offers numerous benefits that traditional phone systems lack. Discover how our VoIP systems for businesses can elevate your organization’s communication capabilities and drive your business forward.
Cost Saving
Reduce your monthly phone bills and eliminate expensive hardware costs with a cost-effective VoIP phone system for small businesses.
Flexibility
Enjoy the freedom to make and receive calls from anywhere, using any device, as long as you have an internet connection.
Scalability
Easily add or remove users as your business grows without the need for complex infrastructure changes.
Advanced Features
Enjoy a comprehensive set of features, such as call routing, voicemail transcription, and real-time call analytics.
Global Presence
Buy local and toll-free numbers from across the globe without any physical presence in those locations. Expand your reach while reducing costs.
Enhanced Customer Experience
Provide your customers with a professional calling experience thanks to features like custom IVR, call queues, and intelligent call routing.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Modern VoIP Phone System Features
Power Dialer
Streamline your calling process with CallHippo’s power dialer. This feature automatically dials numbers from your uploaded list, saving time and boosting productivity. Say goodbye to manual dialing and hello to efficient campaigning.
Smart Switch
Ensure crystal-clear connections by choosing the best telephony provider for each call. CallHippo’s smart switch feature empowers your agents to select the optimal phone system based on their needs. Eliminate connectivity issues and enhance call quality.
Global Connect
Maximize your global outreach by calling customers at the perfect time. Global connect provides you with accurate time zone, country, date, time, and number validity information. Tailor your approach for each call and increase your chances of success.
Smart Call Forwarding
Never miss a call with CallHippo’s smart call forwarding. Effortlessly redirect incoming calls to an alternate number, whether it’s after office hours or through a series of phones, all without your callers being aware. Enjoy seamless call management on your terms.
Call Transfer
CallHippo’s call transfer feature allows you to seamlessly connect callers with the most suitable department or team member they previously interacted with. Improve customer satisfaction and first-call resolution rate while enhancing the callers’ experience.
Call Conference
Foster collaboration and reach your goals faster with CallHippo’s call conferencing. Instantly join calls, brainstorm ideas, and provide better solutions, regardless of your location. Stay connected with your team and customers, ensuring everyone is on the same page.
Call Queuing Software
Efficiently manage high call volumes without hiring more agents. CallHippo’s call queuing feature keeps customers engaged with personalized messages while they wait, ensuring a positive experience even during peak hours.
Call Barging
Elevate your team’s performance and customer satisfaction with CallHippo’s call barging. Supervisors can listen to live calls, guide agents, and intervene when necessary, offering better resolutions and enhancing call quality from anywhere in the world.
Call Recording
Gain valuable insights and improve your team’s performance by recording and analyzing every call. CallHippo’s call recording feature enables you to monitor performance, identify strengths and weaknesses, and drive productivity across your organization.
Voice Mail
Stay connected with your customers and colleagues, even when you’re unavailable to take their calls. Easily manage and organize your voicemails and prioritize callers who need immediate attention after you’re back to work.
Call Analytics
Measure your support team’s performance and identify areas for improvement with CallHippo’s call analytics. Track key metrics such as missed calls, call load per agent, and team strengths and weaknesses. Make data-backed decisions to improve agent efficiency.
Call Hold Audio
Engage and delight your callers with customized on-hold music and messages. CallHippo’s customizable call hold audio feature allows you to inform callers about the latest offers, keep them entertained, and create a positive brand experience while they wait.
Pricing
Ideal for Bulk Calling for Sales, Support and Call Center Teams
Bronze
- Free Number1
- Voicemail
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Call Disposition
- Pause-Resume Recording
Platinum
- Everything in Silver +
- Power Dialer
- Predictive Dialer
- Speed to Dial
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Single Sign On
- DID Group
- Call Whisper
- Intelligent Reports/Analytics
- Reports via Email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
- Smart DID Routing
- Auto Rotate
Ideal for Businesses to Support Their Customers and Not For Bulk Calling
Starter
- 1000 calling minutes within US/CAD
- 1 Standard Number Free
- Free SMS/ Text messages
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
- 1-year Call Records
- Basic Report Analytics
- Forward-to-device
- Shared Inbox
- Feedback for Calls
- Everything in Starter +
- Unlimited calling minutes within US/CAD
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
- Lifetime Call Records
- Advance Report Analytics
- Role based access control
- IVR
- Live Call
- Call Reminder
- After Call Work
- Holiday Routing
- Gamification
- Pause-Resume Recording
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CAD
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
- Auto Rotate
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Single Sign On
- Call Tagging
- Call Disposition
- DID Group
- Call Whisper
- Compliance Call Recording
- Embedded Dialer Integration
- Smart DID Routing
Frequently Asked Question
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Yes, when switching to a VoIP phone system, you can keep your existing phone number. For example, CallHippo– a leading VoIP provider, offers number portability, allowing you to seamlessly transfer your current phone number to their platform. This ensures continuity in your business communications without any disruption.
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Absolutely! Most VoIP phone systems, such as CallHippo, are highly secure and reliable VoIP. These VoIP systems employ advanced encryption protocols to protect your calls and data from unauthorized access. Additionally, with robust security measures in place, you can trust the VoIP system to keep your communications safe and your business running smoothly. CallHippo is one the best HIPAA Compliant VoIP Providers.
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AA VoIP (Voice over Internet Protocol) phone system enables you to make and receive calls using an internet connection instead of traditional phone lines. It converts voice signals into digital data, allowing you to communicate through the Internet.
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CallHippo is one of the popular VoIP phone system providers in the market. They offer a comprehensive range of features and services tailored to meet the communication needs of businesses. In addition to CallHippo, other well-known VoIP phone system providers include RingCentral, 8×8, Vonage, and Nextiva.
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CallHippo's VoIP phone system is designed for simplicity. You can set up your system in just 3 steps without any technical expertise. Our user-friendly interface makes it easy to manage your calls, access features, and customize settings to suit your business needs.
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As the best VoIP for small businesses, CallHippo offers a comprehensive suite of features to elevate your business communications. It includes call forwarding, call transfer, voicemail, call analytics, power dialer, smart switch, global connect, call queuing, call barging, call recording, and customizable hold music.
