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What Is VoIP Phone System

What is a VoIP Phone System?

The VoIP (Voice over Internet Protocol) phone system is a technology that allows you to make and receive phone calls over the internet rather than traditional phone lines. The technology converts your voice into a digital signal, compresses it, and sends it over the internet.

This modern phone system is widely popular among enterprises due to the multiple benefits it provides, such as on-demand scalability, secure and uninterrupted transmission, improved VoIP call quality, cost-effectiveness, and more. Also, the system is simple to set up and requires only a few resources, such as an internet connection and internet protocol desk phone.

Get Started with Your VoIP Phone System

How Does VoIP Phone System Work?

Unlike traditional phone systems, which use circuit switching to connect business calls, VoIP system use packet switching. It converts your voice signal into digital signal packets, much like an electronic envelope, and sends them across any VoIP-compatible network, such as a local area network (LAN).

Also, the business VoIP system are directly plugged into the router and connected over the internet. The VoIP provider uses a series of servers to make the connection between VoIP phones. Besides, they can also route the phones between landlines and cellphones.

Compared to traditional phone systems, VoIP phone systems are far quicker, more secure, efficient, and offer exceptional uptime. This will eventually ensure that your business remains operational most of the time.

How To Choose VoIP Phone System Plan For Your Business?

If you are a organisation that wants to get started with a VoIP system by avoiding an international calling card for calling your customers, you can get hold of a VoIP telephone system through a VoIP phone system. You can sign up for our service plan according to your budget and requirement and reduce your communication costs while having access to various features and functionality.

How Do I Get A VoIP Phone System

How Much Does A VOIP Phone System Cost?


Per user/Month
Start Free Trial

For Startups

  • Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Call forwarding
  • Voicemail
  • SMS/Text messages
  • Smart Switch
  • Last Called By


Per user/Month
Start Free Trial

Ideal For Small Team

  • Everything in Basic +
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management


Per user/Month
Start Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging


Per user/Month
Start Free Trial

For Larger Team

  • Everything in Silver +
  • Sticky Agent
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Download Call Recordings
  • Call Script
  • Intelligent Reports Analytics
  • Reports via email

*The Platinum plan is available on annual subscription only

Setup your VoIP System in more than 50+ Countries with CallHippo

CallHippo Offers Industry’s Best VoIP Phone System.

1. Incur Low Cost-per-call

All communication in VoIP is carried over the internet, making long calls cheaper. Organizations save tons of money by using IP phone system platforms as the internet rates are relatively cheaper. Moreover, best VoIP apps often allow free calls if the phone number chosen for business is within the “lower 48” in the US.

2. Remove Location Barriers

You can establish your business presence anywhere without having to move your physical office. Unlike a traditional phone system, a VoIP phone works over the internet. It removes any physical limitations and allows you to serve your clients overseas.

3. Get Better Call Outputs

A VoIP telephone system allows you to multitask by integrating with other useful software. It brings out operational efficiency and quality outputs. For example, the call queue feature enables you to better strategize your approach to client calls you have missed. It is possible via voicemail-to-text transcriptions that are sent directly to your inbox.

Benefits Of Using VoIP Phone System Over Landline

1. Great First Impressions

Customer perception depends greatly on how you make them feel and the experience you provide. Using a VoIP system, you can create custom welcome notes, IVR, and easy instructions for your callers. You can also route callers to different queues based on their responses, which saves their time, improves resolution speed, and leads to better client satisfaction.

Create Great First Impression Using VoIP
Premium Call Quality

2. Premium Call Quality

Advancements in internet calling technology and high speed internet connection have greatly enhanced the call quality of VoIP phone system . Along with better call quality, you also have to deal with fewer upkeeps and maintenance changes, which improve your business profitability.

3. Reduced Calling Costs

As mentioned above, a VoIP system for small business can significantly lower your phone charges. These systems ensure that you save a lot of money from lower phone bills to lower setup fees. Additionally, with VoIP caller technology, you can get additional features like call recording, call routing, call forwarding, intercom and call queuing, which would incur additional costs when used with a traditional landline phones.

Reduced calling costs

Are VoIP Phone System Reliable For Your Business?

Well, the answer is no. Even after all the security risks, VoIP phones system can be 100% trusted. Think of it this way. You know that the internet is not a safe place and that it is full of hackers. Well so does your service provider! VoIP providers know the amount of risk that is involved in their system and hence they take sufficient precautions to prevent any data leaks. VoIP phone service risks can always be mitigated and connections installed from trusted professional service providers are highly secure.

Security is one of the main reasons why one should be extremely wary while choosing a service provider for their business. Come join us and get your business a safe and secure VoIP call connection in under 3 minutes. Sign up now!

Different Ways Of Making Calls Using VoIP System.

1. Analog Telephone Adapter (ATA)

With ATA, you can connect its one end to your telephone and the other end to your modem. It converts the audio signal into packets and transfers it over the internet until it reaches the desired receiver. It is the easiest and simplest way to communicate over VoIP. You can connect your old phone and ethernet cable with ATA. After the connection, power it to engage with the voice calls over the internet.

2. Softphones

Basically, it is an application or software that you can download on your computer to make the calls. It is a backup calling platform that uses the same line as that of your desktop phone. The best part about it is that it’s not limited to your PCs or laptops, but you can also install it on your smartphones. The reason behind its popularity is that it leverages the existing features of the platform like in-built microphone, web-enabled camera, and many more to place the calls.

3. IP Phone

The third way is using an IP phone. It is specially engineered for VoIP. Instead of using traditional connectors, this platform uses ethernet connectors for dialing and receiving the call. There are two types of IP phones available in the market. One that connects to your modem or router and second that wirelessly connects to the network. It uses internet connectivity to give a detailed insight into every phone call placed or received.

VoIP is rising to immense popularity because of its ease of usage and seamless connectivity. You can set up the VoIP phone system for business in hardly four to five minutes, and also, it doesn’t require any technical skills to operate. If you are looking to streamline your communication, then adapting to VoIP is the smartest decision you could take.

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Frequently Asked Questions of VOIP Phone System

Can I use an IP phone like a regular phone?

Yes, an IP phone system works just like your regular phone. It has a handset that rings and is dialed in the same way just like your regular phone.

What is the best VoIP phone system?

CallHippo gives access to the best of features in a VoIP phone system at affordable pricing. Starting from making and receiving calls, you can forward calls, transfer calls internally, get local area codes, and many more functionalities. try best VoIP Headsets for your business.

Does the VoIP system work if the internet is down?

VoIP systems work through the internet connection, which means if the internet goes down, the system won’t work anymore. However, there are variants available in the VoIP systems such as IP PBX through which will direct any incoming calls straight to your mobile phones.