Customer Case Study

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Mento is a software product which helps online sellers to integrate the online stores with the social media marketing which is useful in product promotion . Mento supports the integration of E-commerce sites such as Amazon, Ebay, Magento, Shopify, BigCommerce, Etsy, WooCommerce, Linnworks to the social media websites such as Twitter, Pinterest, Facebook, Instagram etc which have millions of users and followers.



InnkeyPMS is a cloud based Hotel Management ERP and Property Management Software known for its swift service, better staff productivity, cost control and profit-boosting features. The software boasts of a user friendly interface as well. As the Company’s customer base expanded across different countries, it began to face problems in connecting with its customers. There came a point when it started losing customers since Innkey could not provide an efficient customer support to its trans-national customers.

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