Connect customers to the same agent automatically. Eliminate wasted time re-explaining issues and increase loyalty while reducing lead mismanagement.
Trusted by 4000+ companies
Transforming customer experiences for years. CallHippo is the leading cloud contact center software provider empowering enterprises worldwide. Discover why CallHippo is the ultimate choice for your business.
Pushing the Boundaries
Stay ahead of the competition with our continuous feature updates and improvements, ensuring your business always has access to the latest tools for exceptional customer interactions.
Your business deserves nothing less than the gold standard of reliability and security. Rely on unmatched stability, boasting an impressive 99.99% uptime and our rigorous security measures designed to safeguard your data.
We offer comprehensive training, empowering your team to make the most of our advanced features. And when you need assistance, our 24/7 customer support team is always just a call or message away.
Improve First Call Resolution Rate
CallHippo’s sticky agent feature allows you to connect callers with agents who know their past interactions, enabling them to personalize their service and solve issues quickly. Here’s why you should invest in the sticky agent feature.
Improved Agent Utilization
Streamline your workforce resources by reducing the time spent on verifying details. Enable agents to focus on efficiently resolving customer needs, providing recommendations, and cultivating strong customer relationships.
Gain useful analytics into agent performance, conversation trends, and opportunities to further boost customer satisfaction. Maintain regulatory compliance by easily accessing full customer conversation histories.
Make every interaction feel tailored and relevant through continuous conversations over time. Foster brand affinity and emotional connections between customers and agents who know them.
Benefits of Sticky Agent
When it comes to transforming customer experience, the sticky agent is your secret weapon for unparalleled success. Here’s how you can benefit from it.
Cut the average handling time by as much as 20%. Faster resolutions mean happier customers and more time for your agents to focus on what truly matters – building lasting connections.
Agents can recommend appropriate products or services by understanding customer needs over time, driving greater cross-sell and up-sell revenue while also driving valuable referrals for business success.
Agents who possess a deep understanding of customer history make customers feel valued and appreciated. This fosters enhanced loyalty, boosts customer lifetime value, and significantly improves long-term retention rates.
The Ultimate Call Center Software Solution
Equip your team with the essential tools and amplify communication and productivity through a unified
Call Center Software dashboard.
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Hear From Our Customers
CallHippo went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.