by Paras Kela | Apr 28, 2022 | telephony
As an organization, you will have to build a solid IT infrastructure, particularly a communication channel that supports internal communication as well as customer support to promote work-from-home. Like enterprises, remote working employees– another key stakeholder–... 
by Paras Kela | Mar 7, 2022 | telephony
With more organizations going global, the demand for effective customer service, on-time assistance to worldwide clients, and a global presence arises. This gave rise to the advanced business phone system, often known as the Voice over Internet Protocol (VoIP) system.... 
by Paras Kela | Dec 22, 2021 | telephony
The modern and revolutionary cloud-based VoIP system is undoubtedly becoming the dominant mechanism of feature-rich & streamlined communications for all types of businesses, enterprises, and organizations. And why shouldn’t it be? After all, it provides... 
by Paras Kela | Dec 17, 2021 | telephony
Excellent communication is a prerequisite for business success. There’s no denying that having a streamlined communication network is the biggest asset for any organization. Poor communication strategies can cost companies more than $37 billion annually. At the... 
by Paras Kela | Dec 15, 2021 | telephony
We are living in a hyper-digitalized world where technology has permeated every aspect of life. Virtual phone systems are now a significant component of daily corporate communications, and the various features of VoIP business phone solutions have certainly made task... 
by Rohit Rajpal | Nov 19, 2021 | telephony
Today, every business needs a phone system to connect with its customers. Yes, there are several channels that serve the same purpose (live chat, social media, email, etc.). However, phones still account for 61% of all support interactions. An office phone system can...
