Fully-Automated Cloud Telephony Solution For Business

Save 3 Months Cost
Bronze

$15

Per user/Month

For Startups

 
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared inbox
  • Skill Based Call Routing
Silver

$30

Per user/Month

Ideal For Small Team

Everything in Bronze +
  • Unlimited Incoming Calls
  • Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Intelligent Reports/Analytics
  • Gamification
  • Call Tagging
  • Reports via email
Platinum

$45

Per user/Month

Preferred For SMB Sales, Support & Marketing Teams

Everything in Silver +
  • Unlimited Free Admin Users
  • Unlimited Incoming Calls
  • Power Dialer
  • Voice Broadcasting
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Call Script
  • Sticky Agent
Enterprise

Customized Solutions

Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

Everything in Platinum +
  • Unlimited Incoming Calls
  • Compliant Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

Explore Our Add-ons


Call Scribe

Allow users to see call transcription of recorded calls.

$10

Per user/ month

Voicemail Transcription

Get Voicemail in the text format in your inbox.

$1.5

Per user/ month

Call Tracking Insights

  • It includes Incoming call source analytics with google ads and google analytics integration.
  • Dynamic number insertion.

$25

Per account/ month

Custom Caller ID

It allows you to display any number you want while making outbound calls.

$12

Per ID/ month

Number Masking

Safeguard your contact's identity and calling data by masking number.

$1.99

Per User/ month

Admin User

Invite user as an admin user. Admin user can access webapp.

$10

Per User/ month

Services


Agents

Manage agent schedules, timelines and empower agents with better insights.

$700

Per user/ month

Call QA

Ensure actionable insights for your agents with Call Quality Assurance service

$0.99

Per hour call record

Compare Plans & Features

Run Your Business From
Anywhere With Our Web & Mobile Apps

appstoregoogleplaychrome web storewindows betaMac App
Dialpad

Notes

(1) Not free on Exemption List. After total free minutes of all user combined, incoming call charges will apply.

(2) Additional incoming minutes on standard number is charged at $0.02/min . For premium numbers and Toll free numbers , incoming call charges will apply .

(3) Forward Calls to Multiple Devices. Smart Call forwarding charges are applicable.

(4) Voicemail charges are applicable & are same as incoming call charges of the number.

(5) After fair usage , $0.01/sms will be applicable for incoming sms and regular SMS pricing will be applicable for outbound sms.

(6) Voicemail Transcription charges are applicable

(7) We will give hold music but with CallHippo branding

AI-Driven Actionable Insights From Customer Interactions

Speech Analytics For Contact Centres & Voice Teams

Automated discovery of important calls that your coaching team should assess, to drive business impact

Assess 100% calls in a
fraction of time
  • Automatic transcription
  • Unlimited calling scripts
  • Unlimited calling moments
  • Call rating & feedback
  • Call playbacks
  • Library & playlists
  • In depth call analytics
  • 20 hours of speech analysis/month
  • Plug and play
  • Personalized onboarding
  • Volume Discounts
  • Dedicated Account Manager
  • Priority Support
  • Prioritized custom development
Show More

Curious How CallHippo Coach Can Transform Your Contact Center?

Features


Feature1
Evaluate 100% calls & interactions

Get 100% call coverage and find the most crucial interactions that need your attention. With CallHippo Coach no call goes unheard.

Feature2
Evaluate more in lesser time

Evaluate long calls in a jiffy, scan through the critical call moments, and record feedback instantly for better coaching.

Feature3
Coach your reps better

Get automated suggestions on the calls that your team should listen to. Run a comparative analysis to check agents’ improvements.

Feature4
Onboard new agents faster

Make your new agents learn quickly from the best of your calls and fulfill their learning gaps without involving trainers.

Feature5
Call transcription

Get all calls auto transcribed almost instantly and refer to call dialogues for faster QA checks.

Feature6
Moment analysis

Predefine critical call moments to automatically filter out calls that have achieved or missed the set milestones.

Feature7
In-depth Analytics

Get exhaustive analytics reports covering important agent & call performance metrics in real-time.

Feature8
Feedback Manager

Rate calls, offer feedback and share points with agents instantly while you are listening to the calls.

Feature9
Playback library

Bookmark important calls for training, coaching, or escalation purposes. Listen, analyze, and organize call records like a pro/with dexterity.

Feature10
Customizable

Personalize CallHippo Coach for your particular use cases (e.g., sales, customer success, support, etc.) & calling scripts.

Feature11
Fully self-managed

Team Leaders and operational managers can themselves manage the platform without anyone’s assistance.


Frequently Asked Question

  • Of course yes. We will put you on a pilot before you are ready to make a commitment. The purpose of the pilot is to help you try out the your hands on the system and understand the impact that CallHippo Coach can make on your business.

  • If you are a large contact centers, we will be glad to offer you volume discounts based on your transcribing hours required. Get in touch with us to know more about our bulk volume pricing.

  • CallHippo doesn’t ask you for annual commitments or minimum agent guarantees, though the RoI of the tool comes when you have more than 3 calling agents. You can stop your subscription any time you wish. In short, there’s no contract that we bind you to.

  • At the moment, CallHippo Coach works seamlessly with CallHippo’s VoIP telephony. Let us know the VoIP provider are you currently using, and we will build the integration for you.

Identify and close your best prospects

Transform Your Campaigns With Call-Tracking

Analyze & optimize the campaigns that deliver maximum calls, conversions and revenues

FeaturesUS/ CanadaAny Country
Pricing$30$50
Global Numbers-60+ Countries
Free Number1010
Calls in Plan (Minutes)500500
SMS in Plan100100
Additional Number$2.50
Toll Free$4
Additional CallsCall ChargesCall Charges
Additional Toll Free CallsCall ChargesCall Charges
Offline Call Tracking
Online Call Tracking
Keyword Level Attribution
Dynamic Number Insertion
Unlimited Users
Custom Reports
Call Notifications
Free Call Recording
Call Forwarding
Standard Call Flow Builder
Google Analytics Integration
Google Ads Integration
Zapier Integration
Facebook Integration
Microsoft Ads Integration
Slack Integration
HubSpot Integration
Unbounce Integration
API & Webhooks Access
Email Reports
Blacklist
User Rights
Ring All
Teams
Interactive Voice Response (IVR) Menu
Automated Call Distribution (ACD)
Customised Reports
Custom Integration
Compliant Call Recording
Call Forwarding to Muiltiple Devices-
Voicemail
Business Hours-
Custom Forwarded Call ID-
Voicemail Transcript-
Customer Support
Help Center Access
Email Support
Phone Support
24 Hour Chat

Curious How Call Tracking Can Transform Your Campaigns

What Is Call Tracking Software?

It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.

The system tracks and sorts information about all incoming phone calls. It allows you to attribute each phone call to specific marketing channels, such as SEO, paid ads, and other online and offline campaigns.

Call tracking system gathers the following data:

  • The device the caller used to call
  • The number from which the caller called
  • The geographical location of calls
  • Details of new or repeat callers
  • The source of your call – the marketing channel/campaign
  • The time and duration of calls

Reach Maximum Prospects at the.
Click of a Button

Upto 250 calls

$0.04

Per Call + Calling Charges

Upto 1000 calls

$0.035

Per Call + Calling Charges

Upto 2500 Calls

$0.03

Per Call + Calling Charges

Upto 5K Calls

$0.025

Per Call + Calling Charges

Upto 15K Calls

$0.02

Per Call + Calling Charges

Upto 100K Calls

$0.015

Per Call + Calling Charges

Send automated voice messages via call to a large number of people at once.

Curious How Voice Broadcasting Can Transform Your Campaigns

CallHippo

Published by Nishita

Last updated: July 30, 2021