Fully-Automated Cloud Telephony Solution For Business with 24x7 Support
- Free Number1
- SDAP : Patent Pending Technology
- Shared inbox
- Skill Based Call Routing
Ideal For Small Team
- Unlimited Incoming Calls
- Call Recording
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Intelligent Reports/Analytics
- Call Tagging
- Reports via email
- Sticky Agent
Preferred For SMB Sales, Support & Marketing Teams
- Power Dialer
- Voice Broadcasting
- Call Transfer
- 3 Way Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Call Whisper
- Pause-Resume Recording
- Call Script
Tailor-Made for You
One-Stop Business Phone System For Enterprise Businesses
- Get a free trial
- Personalized Onboarding
- Prioritized Custom Development
- Advanced Integrations
- Bring Your Own Carrier (BETA)
- Custom Integrations
- Custom Reports
- Annual Business Review
- Dedicated Account Manager
- IP White Listing
- App Blocking
- Dedicated Customer Success Manager
- Post Call Survey
- Audit Logs
- Automatic machine detection
- 2FA (Two factor authentication)
Explore Our Add-ons
Allow users to see call transcription of recorded calls.
Per user/ month
Get Voicemail in the text format in your inbox.
Per user/ month
- It includes Incoming call source analytics with google ads and google analytics integration.
- Dynamic number insertion.
Per account/ month
It allows you to display any number you want while making outbound calls.
Per ID/ month
Safeguard your contact's identity and calling data by masking number.
Per User/ month
Manage agent schedules, timelines and empower agents with better insights.
Per user/ month
Ensure actionable insights for your agents with Call Quality Assurance service
Per hour call record
Compare Plans & Features
(1) Not free on Exemption List. After total free minutes of all user combined, incoming call charges will apply.
(2) Additional incoming minutes on standard number is charged at $0.02/min . For premium numbers and Toll free numbers , incoming call charges will apply .
(3) Forward Calls to Multiple Devices. Smart Call forwarding charges are applicable.
(4) Voicemail charges are applicable & are same as incoming call charges of the number.
(5) After fair usage , $0.01/sms will be applicable for incoming sms and regular SMS pricing will be applicable for outbound sms.
(6) Voicemail Transcription charges are applicable
(7) We will give hold music but with CallHippo branding
AI-Driven Actionable Insights From Customer Interactions
Speech Analytics For Contact Centres & Voice Teams
Automated discovery of important calls that your coaching team should assess, to drive business impact
fraction of time
- Automatic transcription
- Unlimited calling scripts
- Unlimited calling moments
- Call rating & feedback
- Call playbacks
- Library & playlists
- In depth call analytics
- 20 hours of speech analysis/month
- Plug and play
- Personalized onboarding
- Volume Discounts
- Dedicated Account Manager
- Priority Support
- Prioritized custom development
Curious How CallHippo Coach Can Transform Your Contact Center?
Evaluate 100% calls & interactions
Get 100% call coverage and find the most crucial interactions that need your attention. With CallHippo Coach no call goes unheard.
Evaluate more in lesser time
Evaluate long calls in a jiffy, scan through the critical call moments, and record feedback instantly for better coaching.
Coach your reps better
Get automated suggestions on the calls that your team should listen to. Run a comparative analysis to check agents’ improvements.
Onboard new agents faster
Make your new agents learn quickly from the best of your calls and fulfill their learning gaps without involving trainers.
Get all calls auto transcribed almost instantly and refer to call dialogues for faster QA checks.
Predefine critical call moments to automatically filter out calls that have achieved or missed the set milestones.
Get exhaustive analytics reports covering important agent & call performance metrics in real-time.
Rate calls, offer feedback and share points with agents instantly while you are listening to the calls.
Bookmark important calls for training, coaching, or escalation purposes. Listen, analyze, and organize call records like a pro/with dexterity.
Personalize CallHippo Coach for your particular use cases (e.g., sales, customer success, support, etc.) & calling scripts.
Team Leaders and operational managers can themselves manage the platform without anyone’s assistance.
Frequently Asked Question
Of course yes. We will put you on a pilot before you are ready to make a commitment. The purpose of the pilot is to help you try out the your hands on the system and understand the impact that CallHippo Coach can make on your business.
If you are a large contact centers, we will be glad to offer you volume discounts based on your transcribing hours required. Get in touch with us to know more about our bulk volume pricing.
CallHippo doesn’t ask you for annual commitments or minimum agent guarantees, though the RoI of the tool comes when you have more than 3 calling agents. You can stop your subscription any time you wish. In short, there’s no contract that we bind you to.
At the moment, CallHippo Coach works seamlessly with CallHippo’s VoIP telephony. Let us know the VoIP provider are you currently using, and we will build the integration for you.
Identify and close your best prospects
Transform Your Campaigns With Call-Tracking
Analyze & optimize the campaigns that deliver maximum calls, conversions and revenues
|Features||US/ Canada||Any Country|
|Global Numbers||-||60+ Countries|
|Calls in Plan (Minutes)||500||500|
|SMS in Plan||100||100|
|Additional Calls||Call Charges||Call Charges|
|Additional Toll Free Calls||Call Charges||Call Charges|
|Offline Call Tracking|
|Online Call Tracking|
|Keyword Level Attribution|
|Dynamic Number Insertion|
|Free Call Recording|
|Standard Call Flow Builder|
|Google Analytics Integration|
|Google Ads Integration|
|Microsoft Ads Integration|
|API & Webhooks Access|
|Interactive Voice Response (IVR) Menu|
|Automated Call Distribution (ACD)|
|Compliant Call Recording|
|Call Forwarding to Muiltiple Devices||-|
|Custom Forwarded Call ID||-|
|Help Center Access|
|24 Hour Chat|
Curious How Call Tracking Can Transform Your Campaigns
What Is Call Tracking Software?
It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
The system tracks and sorts information about all incoming phone calls. It allows you to attribute each phone call to specific marketing channels, such as SEO, paid ads, and other online and offline campaigns.
Call tracking system gathers the following data:
- The device the caller used to call
- The number from which the caller called
- The geographical location of calls
- Details of new or repeat callers
- The source of your call – the marketing channel/campaign
- The time and duration of calls
Reach Maximum Prospects at the.
Click of a Button
Per Call + Calling Charges