Top 10 VoIP Service Providers In 2021
The year 2020 was a watershed moment in modern history. The coronavirus pandemic not only affected people's lives adversely but also impacted business practices and culture drastically. Businesses that could function remotely have embraced the telecommuting model,...
CH Release Note : SP35
We are back with tons of exciting updates that will surely impress you! With multiple levels in the IVR, improvements in the dashboard, and new integrations, CallHippo is adopting the best technologies to provide you apex call quality! So what are you waiting for?...
How Can Office Phone Systems Help You Grow Your B2B Sales?
B2B sales can be challenging, owing to the considerable amount of time it takes to convert them. In fact, the average B2B sales cycle length is 102 days. And while you are trying to convert the hottest lead, the last thing you would want is communication issues (that...
Why do SMEs Need to Adopt Cloud PBX Phone Systems?
Traditional PBX phone systems were great until cloud providers introduced advanced features, making communication management effortless. Also, the pandemic made businesses realize that their traditional phone systems are pretty limited. Since you’re reading this, we...
What Is Average Handle Time & How To Reduce It Without Sacrificing CSAT?
In the twenty-first century, the priority of major corporations and industries has turned to customer experience and satisfaction. As a result, just like the product quality and sophisticated manufacturing units, businesses are now spending heavily on call center...
What is a Text Survey And How Can It Improve Your Customer Satisfaction?
According to Microsoft, 90% of Americans use customer service as a factor in deciding whether or not to do business with a company. And Salesforce Research states, 89% of consumers are more likely to make another purchase after a positive customer service experience....
VoIP Phone Number FAQ: 47 Questions & Answers
Growing numbers of organizations are interested in VoIP technology as a way to strengthen their telecommunications network. Nearly 31% of business owners use VoIP technology, and the share of VoIP in the global share market may hit $55 billion by 2025. As a result of...
Why Do You Need An Agile Outbound Call Center Software For Your Business?
If your outbound call center software is inefficient, outdated, and costly, it will add negative value to the organization. For this reason, it should be advanced, highly efficient, and cost-effective. To our good luck, call center tools and technologies have evolved...
![[Infographic] 11 Proven Calling Strategies That Lead Your Sales Team To Success](https://callhippo.com/blog/wp-content/uploads/2021/08/BLOG-image.png)
[Infographic] 11 Proven Calling Strategies That Lead Your Sales Team To Success
Cold calling has become a dying art, especially with success rates decreasing over the past few years. However, many sales representatives still swear by it, claiming that it’s still as effective now as it was then. The art of cold calling is difficult to master....
Top 10 IVR Service Providers in India For Small Businesses
Whether you’re a startup or a large enterprise, hiring receptionists just to redirect phone calls to the right department could quickly become a burden. For businesses that receive hundreds or thousands of calls every day, it could further hurt your finances. ...
What Are The Pros And Cons Of A Cloud Phone System?
If you run or manage a national or international firm, you must be well familiar with cloud phone systems. There are many chances that you may already have it or are planning to buy it. The purpose could be anything ranging from marketing, customer service, cold...
