Updated : December 4, 2025With a projected rise of around 15%, SMEs are the force driving the VoIP market growth by 2025. This is a clear sign that the business calls have moved to the cloud. And not just enterprises, even SMEs are preferring VoIP calling. However, getting your hands on the best VoIP solution is crucial. If you use Grasshopper, you might be limiting your business’s potential. That is why now is the perfect time to explore Grasshopper alternatives. In this guide, we will learn about the 10 best Grasshopper competitors. Also, we will also discuss why CallHippo is the best Grasshopper alternative.
As a business, do not shy away from using AI. It can enhance your business operations and even allow you to save costs by a significant margin. You can utilize that amount to improve other aspects of your business.
Why Businesses Look for Grasshopper Alternatives?
Using Grasshopper can restrict your business in more than one way. Once businesses start to grow, it becomes inevitable for them to start looking for Grasshopper alternatives. Here are the reasons why businesses start looking for one.
1. Limited Advanced Features
If you are a solopreneur, Grasshopper might be a decent choice for you. But it is quite important to note that once your team grows, you will face a lot of limitations with Grasshopper. Grasshopper does not offer many advanced features that are must-haves to manage calls efficiently.
Call queues, call routing, detailed analytics, and call recording, Grasshopper offers none of these. Having limited advanced features is one of the major reasons businesses look for Grasshopper competitors. A competitor that provides essential features that prove to be productive for the teams.
2. Weak Team Collaboration Capabilities
Lack of internal collaboration capabilities is another major drawback for businesses using Grasshopper. It lacks shared inboxes, team messaging, shared call notes, etc. Businesses need these features for quick coordination and faster response times.
For a team with multiple team members, poor visibility can cause chaos. Modern systems are built to solve such issues. They offer,
- Shared call history
- Call tagging
- Voicemail sharing
- Easy transfer options
This helps teams to collaborate flawlessly. Such a collaboration-friendly environment is what pushes businesses towards searching for great alternatives to Grasshopper.
3. Outdated Interface Compared to Modern VoIP Tools
Businesses use VoIP platforms to ease their workload a little. Does it make sense to use one if it feels outdated? This is what Grasshopper offers: an outdated interface. Its app lacks the sleek and modern workflows.
The outdated UI slows teams down, as it increases the time to adapt. Modern business phone systems aim for speed and clarity. They provide easy-to-set-up drag-and-drop call flows. These modern platforms are built to enhance teamwork. Therefore, there is no other option for businesses other than to look for a Grasshopper alternative if they want a more modern and responsive platform.
4. Pricing Concerns for Growing Teams
Businesses need to understand that cheap is equivalent to good. Grasshopper’s base pricing plan might sound attractive, but it can cost businesses more in the long run. The reason is that, with growing requirements, the cost grows as well and is hard to justify.
The pricing can put a dent in your business’s budget if you require multiple numbers. And do not forget, even after paying big, you still do not get the must-have advanced features. That’s why many businesses are moving towards services like Grasshopper that consist of more and better features.
5. Not Ideal for Scaling or Multi-user Operations
The moment you require features like role-based permissions or multi-level routing, the platform starts to fall through the cracks. Scaling becomes tough, as you do not get centralized reporting and automated workflows.
With Grasshopper, you don’t get what you need to manage multiple departments. Even larger teams are hard to manage. Hence, if your business is growing at a steady pace, you are eventually going to start looking for companies like Grasshopper for more control.
6. Lack of Integrations/HIPAA Compliance
Grasshopper does not connect deeply with CRM systems, help desks, etc. For teams needing automation for productivity, this is a major point of concern. Most platforms, such as CalHippo, offer easy integration with major CRM like HubSpot, Zoho, Slack, etc. Apart from a lack of integration options, Grasshopper also does not comply with HIPAA.
Various industries, including healthcare, insurance, etc., need a compliant communication tool. This alone can be a huge reason driving businesses to make the switch to stronger Grasshopper phone alternatives.
How We Selected the Best Grasshopper Phone Competitors?
The best Grasshopper phone competitors cannot be selected based on one or two factors. It requires a thorough analysis of multiple crucial factors. Below are the factors that we considered while selecting the best Grasshopper phone competitors.
1. Advanced Calling Features
The prime factor that we considered was “calling features”. We compared various platforms depending on their call management capabilities. Here’s the list of a few advanced features that we thought a Grasshopper competitor must offer,
- Call queues & ring groups
- IVR menu system
- Multi-level call routing
- Call recording
- Unlimited international calling
- Voicemail sharing
- Advanced analytics
Grasshopper offers very few of these. We prioritized competitors that deliver such functionality at minimal pricing.
2. Scalability
With your growing business, the communication systems you use must grow as well. As scalability is a key factor for us while shortlisting the best alternative, we searched for platforms that can manage,
- Increased call volumes
- Global numbers
- Multi-department routing
3. Range of Integration
Integrations matter a lot for teams that need to automate their workflows and improve productivity. While poor integration capability is the major drawback for Grasshopper, we preferred systems that connect seamlessly with major CRM systems.
4. AI Tools
We live in the era of AI. Any business operating in any industry uses AI in some way to make its operations better. Similarly, for communication-centric businesses also, AI has done wonders. Businesses now expect AI-backed features such as,
- Voicemail transcription
- AI-powered call summaries
- Predictive routing
- Sentiment analysis
- Technology, media and telecommunications, and healthcare are the sectors using AI agents on a wide scale.
5. Plan Pricing & Hidden Add-ons
Price is always the most considerable factor when shortlisting a platform. It can be deceptive, too. When narrowing down the best alternatives, we made sure that the platforms we suggest are affordable and do not have any hidden charges. And compared to its pricing, they provide the required features without the need for expensive add-ons.
6. Ease of Use
For businesses, the migration to a new platform should be effortless, and even post-migration, it should be easy to use. Hence, we listed platforms that require minimal training. We analyzed their UI quality, mobile app performance, onboarding flow, etc., before adding them to our list of best Grasshopper alternatives.
7. Security & Compliance
One of the most crucial factors for us was security and compliance. We included the platforms that offer,
- High-end encryption
- Role-based access and controls
- Secure data centers
- Compliance with worldwide regulations (SOC 2, GDPR, HIPAA)
The 10 Best Grasshopper Alternatives for 2025
We saw why businesses are looking for the best Grasshopper alternatives and what factors we considered to narrow them down. Now, let’s explore the extensive list of those Grasshopper alternatives.
1. CallHippo
CallHippo is one of the most powerful Grasshopper Alternatives for modern teams. With its power-packed feature list, it is the best fit for any team. Be it a small business or an enterprise. Simplified call routing, an easy-to-use dashboard, advanced analytics, and seamless CRM integrations make it an ideal choice for businesses. These features help teams manage calls faster with better accuracy. CallHippo provides 24/7 support, 99.9% uptime, and coverage in over 50 countries. It’s a modern system designed for businesses that require strong automation and global reach.
Key Features
- Power Dialer
- Call Monitoring
- Call Analytics
- Smart DID Routing
- Call Queuing Software
- Sentiment Analysis
- Multi-level IVR
- AI Voice
- Voicemail
- Automatic Call Distribution
- Speed-to-dial
Integrations
- PipeDrive
- Hubspot
- Salesforce
- Freshservice
- Microsoft Dynamics
- Zapier
Pricing
- Basic Plan: $1 per user/Month
- Starter Plan: $19 per user/Month
- Professional Plan: $29 per user/Month (Popular)
- Ultimate Plan: $45 per user/Month
Why CallHippo is a good alternative to Grasshopper?
CallHippo offers advanced features such as multi-level IVR, call queuing, and real-time analytics. This makes it ideal for growing teams. For businesses needing reliable calling, advanced routing, and team collaboration tools, CallHippo delivers value far beyond basics.
and Manage Your Calls Smartly
- 1Serve 50+ Countries
- 299.9% Uptime
- 3AI-powered Features
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2. Nextiva
Nextiva is a well-known unified communication platform for mid-sized and growing organizations. From advanced routing to call recording, it offers various features that make collaboration easy for teams. With Nextiva, tracking trends, agent performance, and customer insights becomes quite easy. It also integrates easily with major CRMs. Nexiva can be a good choice for teams requiring an all-in-one communication ecosystem.
Key Features
- Outbound Dialing
- Conversational Analytics
- Intelligent Virtual Assistant
- Speech to Text Transcription
- Skill-based Routing
Integrations
- Microsoft Teams
- Hubspot
- Chrome Extension
- Workbooks
- SugarCRM
Pricing
- Core Plan: $52 /user/month
- Engage Plan: $38 /user/month
- Power Suite Plan: $100 /user/month (Up to 100 Agents)
Why Nextiva is a good alternative to Grasshopper?
Nextiva is a unified communication platform. It combines voice, video, and team collaboration. It lets teams manage higher call volumes efficiently, something that Grasshopper lacks.
3. RingCentral
RingCentral is one of the global VoIP service providers. It offers mobile and desktop apps that are both fast and intuitive, making it easy to utilize for users. With RingCentral, you also get unlimited video meetings and a team messaging feature to create a collaborative environment for your business. It is excellent for organizations that need a reliable platform.
Key Features
- Interactive Virtual Response (IVR)
- Call Flip
- Business SMS
- Automatic Call Recording
- Background Noise Reduction
- Push to Talk
Integrations
- Salesforce
- Hubspot
- Bullhorn
- PipeDrive
- Clio
- NetSuite
Pricing
- Core: $20 per user/Month
- Advanced: $25 per user/Month
- Ultra: $35 per user/Month
- Customer engagement bundle: (Contact for More Details)
Why RingCentral is a good alternative to Grasshopper?
RingCentral offers a communications suite rather than just a basic business line. With built-in advanced analytics, it gives the teams the control they need to scale effortlessly.
4. Dialpad
Dialpad is an AI-heavy business phone system. Its AI engine is accurate, designed for teams that manage high-volume calls.It helps you simplify complex routing flows and manage global numbers. Dialpad also offers strong desktop and mobile apps. It can be a good fit for teams that need AI to improve productivity.
Key Features
- Call Forwarding
- Number Porting
- Recurring Meetings & Conference Calls
- Voicemail-to-email
- IVR System
- Power Dialer
Integrations
- Salesforce
- Slack
- Microsoft Dynamics
- Google Workspace
- Hubspot
- Zendesk
- Zoho
Pricing
- Standard: $15 user/month
- Pro: $25 user/month
- Enterprise: (Contact for More Details)
Why Dialpad is a good alternative to Grasshopper?
Dialpad’s standout modern features, such as real-time call transcription and AI-driven call summaries, make it a much better option than Grasshopper for businesses. It lets businesses seamlessly communicate across devices.
5. Aircall
Aircall is built specifically to suit the requirements of sales and support teams. Features like call queues, routing rules, IVR, etc., are the major reasons businesses select Aircall. Its simple UI is also a crucial addition to its collaboration-friendliness. This makes it an ideal option for startup businesses. It also offers decent integration capabilities to speed up workflows.
Key Features
- Voicemail
- Call Routing
- Interactive Virtual Response (IVR)
- Blocklist Numbers
- Business Text Message – SMS & MMS
- Shared Call Inbox
Integrations
- Salesforce Voice
- Bullhorn
- Front
- Freshdesk
- Hubspot
- Klaviyo
Pricing
- Essentials: $30/license
- Professional: $50/license
- Custom Pricing: (Contact for More Details)
Why Aircall is a good alternative to Grasshopper?
Aircall is built for enhanced team workflows. Its user-friendly web and mobile apps make scaling businesses easy without sacrificing their simplicity.
6. Zoom Phone
Zoom Phone excels in Zoom’s video ecosystem. For businesses that already use Zoom for meetings, Zoom Phone is a natural fit. It keeps your communication stack unified. It can be a good alternative for businesses that look for a simple and flexible solution. Key Features
- Desk Phone Support
- Call Forwarding
- Call Blocking
- Voicemail
- Call Delegation
- Shared Line Groups
- Auto Attendants
Integrations
- Microsoft Teams
- Google Workspace
- Slack
- Salesforce
Pricing
- Basic Plan: Free
- Pro Plan: $13.33/user per month
- Business Plan: $18.33/user per month
- Enterprise Plan: (Contact for More Details)
Why Zoom Phone is a good alternative to Grasshopper?
With Zoom Phone, businesses can easily integrate with the Zoom video ecosystem, something that Grasshopper lacks. With flexible calling & routing options, it proves to be an effective solution for growing teams.
7. Google Voice
Google Voice is a budget-friendly and easy-to-use platform. Its seamless integration with Google Workspace can be a standout point when businesses look for a Grasshopper alternative. With Google Voice, you get basic call routing, voicemail transcription, and unlimited calling and unlimited SMS texting. However, it can be a good platform for basic requirements; it lacks certain advanced features. If simplicity is your focus, then Google Voice can be a choice. Key Features
- Calling & Virtual Number
- Call Forwarding
- Voicemail-to-email
- SMS/MMS Messaging
- Spam Call Blocking
- Call Screening
Integrations
- Google Workspace
Pricing
- Starter: $10/user/month
- Standard: $20/user/month
- Premier: $30/user/month
Why Google Voice is a good alternative to Grasshopper?
Google Voice is a low-cost entry platform compared to Grasshopper. Similar to Grasshopper, Google Voice also offers basic features. What gives Google Voice the edge is its cost-effectiveness. However, its ability to integrate with G Suite stands out.
8. 8×8
8×8 offers global calling, advanced routing, and unified communication features. It also includes video conferencing and team chat. 8×8 also provides strong compliance and security features. This is a quite appreciated factor among regulated industries. Key Features
- Omnichannel Routing
- Analytics Workspace
- Proactive Messaging
- Advanced Queue Management
- High Volume Messaging
- Conversational Intelligence
Integrations
- Infinity Caller Insight
- Cognigy
- Assist-Me by converse360
- CallCabinet
- Microsoft Teams
- Hive65
Pricing
- Offers multiple plans (Contact for More Details)
Why 8×8 is a good alternative to Grasshopper?
Advanced call handling & contact-center tools make Vonage the go-to choice of businesses in comparison to Grasshopper.
9. Vonage
Vonage is a strong mid-market solution. It offers call routing, IVR, mobile apps, integrations, and messaging. With Vonage, automating tasks and integrating your phone system become relatively easy. It is also great for teams that prioritize flexibility. Key Features
- Virtual Receptionist
- Business Phone Numbers
- Extensions
- Fax Service
Integrations
- Salesforce
- Microsoft Dynamics
- Microsoft Teams
- Slack
- G-Suite
- Coronet
- Bullhorn
Pricing
- Mobile: $13.99 per month/per line
- Premium: $20.99 per month/per line
- Advanced: $27.99 per month/per line
Why Vonage is a good alternative to Grasshopper?
Vonage’s flexible calling, SMS & integration support make it ideal for teams expecting growth, cross-channel contact, or better reliability. Vonage offers better communication channels than Grasshopper’s call-centric setup.
10. Quo (Formerly OpenPhone)
OpenPhone is designed for startups and small businesses. It offers shared inboxes, call recording, voicemail transcription, and lightweight routing. Its interface is modern and minimalistic. You also get shared numbers, ideal for collaboration-heavy teams. OpenPhone is a good Grasshopper competitor for teams that want simple but modern communication tools. Key Features
- Text Messaging
- Call Routing
- Shared Inbox
- Analytics & Oversight
- AI Receptionist
- Automatic Syncing
Integrations
- Hubspot
- Salesforce
- Attio
- Webhooks
- Zapier
Pricing
- Starter: $15 per user/per month
- Business: $23 per user/per month
- Scale: $35 per user/per month
Why OpenPhone is a good alternative to Grasshopper?
Modern Ui and collaboration-friendly features make OpenPhone a better choice in comparison to Grasshopper. It gives businesses the ability to grow workflows beyond phone calls.
Common Problems Users Face After Switching From Grasshopper (And How to Avoid Them)
Switching to a Grasshopper alternative is not the only thing you need to worry about. You need to stay proactive in order to avoid mishaps after switching. Here’s what can go wrong and how you can avoid it.
1. Confusion During Number Porting
Many users worry about losing their number during the switch. Porting delays or missing documentation often cause confusion. How to avoid it:
- Submit accurate documents for faster and flawless completion of the number porting process.
- Confirm eligibility with the carrier before starting the process.
- Schedule porting during off-hours; this ensures the operation remains intact.
- Use temporary call forwarding so that no calls go answered.
2. Losing Old Voicemails or Call History
Old voicemails or call history might have some crucial information. For businesses, it can be a point of concern if they lose them. Not all providers automatically migrate voicemail data. The process may cause some friction.
How to avoid it:
- Export all voicemails before migrating.
- Take screenshots or download logs to keep track of the data.
- Ask the new provider about migration tools.
3. New Phone System Feeling “Too Complicated”
Sometimes, adapting to a new system can feel a little overwhelming to some teams. An advanced system with new features can feel unfamiliar or too complicated.
How to avoid it:
- Provide short training sessions to your teams so that they can use the system to its full potential.
- Use onboarding tutorials to fast-track and make the training process easy.
- Create cheat sheets for your team so that they can use them whenever they are stuck.
- Configure default settings for everyone.
4. Team Members Not Understanding New Tools
New apps, AI features, and routing flows can confuse staff. Adoption takes time. Sometimes it can even get overwhelming.
How to avoid it:
- Offer in-app training to let team members understand the system better.
- Assign champions in each department to keep each and every team member motivated.
5. Improper Call Routing Setup
When switching to a new system, it is a must to ensure the routing works effectively. Improper routing can lead to unnecessary delays and customer frustration.
How to avoid it:
- Testing is equally important as adopting a new system. Therefore, test routing before going live
- Keep IVR instructions short; this way, the risk of errors is reduced.
- Add fallback routing for missed calls.
6. Missing Integrations Right After Switching
Teams expect everything to sync instantly. This might not be possible each time. Missing CRM integrations can slow down the operational workflows.
How to avoid it:
- Connect CRM before launch; this proactive approach will help you keep going with the same productivity, even when switching to a new system.
- Test call logging in advance to confirm that the system works smoothly.
Why is CallHippo the Best Grasshopper Alternative for Your Business?
Whether you are an SME or an enterprise. Whether you need basic phone features or AI-powered ones. Whether you want global coverage or cost-effectiveness. CallHippo can be your go-to choice. Let’s explore why CallHippo is the best Grasshopper alternative for your business.
1. Advanced AI-Powered Calling Features: CallHippo offers real-time transcription, AI call summaries, predictive routing, and smart coaching insights. Grasshopper does not provide any AI features. CallHippo helps your team save time and increase accuracy.
2. Global Coverage With 50+ Countries: Get local numbers, toll-free numbers, and mobile numbers in 50+ countries. Grasshopper does not support global number coverage. CallHippo helps you expand internationally without infrastructure costs.
3. Built-in Number Porting Assistance: CallHippo’s support team handles the entire porting process. You get step-by-step guidance and zero downtime. This ensures a smooth transition.
4. Unified Communication Dashboard: Manage calls, SMS, voicemail, routing, reports, and analytics in one clean dashboard. Grasshopper’s dashboard is limited. CallHippo helps your team work faster with centralized data.
5. AI Agents for Faster Customer Interaction: CallHippo offers AI voice agents for missed calls, after-hours calls, and first-level support for faster customer conversations. Grasshopper does not offer virtual agents. AI agents help you improve response times.
6. Built-in Number Porting Assistance: You get automated tracking, reminders, and real-time status updates. This removes confusion and reduces errors. Grasshopper offers none of this.
7. 99.9% Uptime With Global Redundant Servers: CallHippo provides enterprise-grade reliability with multi-region failover. Grasshopper’s reliability depends on older infrastructure. CallHippo ensures stable communication across all channels.
Conclusion
For businesses, Grasshopper can be a decent starting point. But as businesses start to grow, their requirements grow as well. And this is where Grasshopper falls short. When businesses need more routing power, AI tools, integrations, etc., they need to start looking for a Grasshopper alternative. This guide outlined the top competitors and their strengths. However, if you want a phone system built for speed, automation, and global expansion, CallHippo stands out as a top competitor. Its features, easy integration, and cost-effectiveness make it the best for businesses of any size and requirements. It helps your business grow faster and serve better.
With CallHippo, empower your teams with a modern, intuitive workspace.
FAQ
1. Which Grasshopper competitors offer call recording, analytics, and AI?
Platforms like CallHippo, Dialpad, RingCentral, and Nextiva offer advanced analytics, AI summaries, and call recording.
2. What makes CallHippo a strong Grasshopper alternative?
CallHippo offers AI features, call queues, global numbers, CRM integrations, analytics, and 99.9% uptime, all of which are missing in Grasshopper.
3. Can I easily switch from Grasshopper to CallHippo?
Yes. CallHippo provides assisted number porting, data migration support, and guided onboarding.
4. Are there any cheaper services like Grasshopper?
A few platforms, such as Google Voice, CallHippo, etc., provide low-cost options, depending on your feature needs.
5. What features do modern business phone users expect?
Teams expect call queues, routing, AI tools, CRM integrations, analytics, and mobile apps that support remote teams.
Published : December 4, 2025
Harsh Bairagi is a B2B SaaS content writer with over 4 years of experience in the tech industry. Harsh believes in creating good copies to bridge the gap between tech and emotion. When not chasing clean copy or clever metaphors, he is busy catching up on his favorite sports.
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