The Next-Gen Call Center Software for Modern CX Teams
The only call center software with built-in QA monitoring, a unified omnichannel inbox, and enterprise-grade compliance—ready to use in just 3 minutes.
Faster Agent Onboarding
Uptime Guaranteed
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Countries Supported
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Why Leading Call Centers Choose CallHippo
Stop struggling with outdated systems. Get enterprise-grade features without the enterprise complexity.
- Common call centers management struggles
- No real-time monitoring or coaching
- Call recordings scattered and hard to search
- Manual reviews and transcription waste hours
- No visibility into live call quality or metrics
- Script compliance issues found too late
- Coaching delayed due to slow insights
- Extra cost for recording, transcription & analytics
- Limited visibility into team performance
No extra charge for quality monitoring
Every call automatically recorded and stored securely
Coach agents in real-time without customers hearing
Search conversations instantly, track script compliance
Real-time dashboards for CSAT, AHT, and FCR metrics
Everything Your Call Center Needs. Nothing You Don’t.
Stop struggling with outdated systems. Get enterprise features without enterprise complexity.
Live listening, whisper coaching, and barge-in capabilities for world-class quality management.
Live dashboards with CSAT, AHT, FCR, and complete agent performance visibility.
No IT. No hardware. Go live and start taking calls in just minutes.
Sentiment analysis, call transcription, and automated quality scoring—powered by AI.
Skills-based routing, priority queuing, and intelligent multi-level IVR flows.
A unified inbox for calls, SMS, WhatsApp, and email—everything in one place.
90+ native integrations including HubSpot, Salesforce, Zendesk, Zoho, and more.
SOC2, GDPR, and HIPAA compliant with bank-level data encryption.
Local and toll-free numbers in 50+ countries to create authentic customer connections.
Pricing
- 1 Free Phone Number
Toll-free number not included.
- Free WhatsApp Business API
- Voicemail
- Click To Dial
- AI Global Connect
Identify phone number's timezone before a call
- SMS (Text messages) & MMS
- Everything in Basic + Telephony
-
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 100 SMS (Text Messages)
Standard A2P charges apply.
- Basic Report Analytics
- Everything in Starter +
-
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 500 SMS (Text Messages)
Standard A2P charges apply.
- Call Recordings
- AI Reports / Analytics
Smart reports that summarize user & call activity.
- Everything in Professional +
-
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 1000 SMS (Text Messages)
Standard A2P charges apply.
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)
Securely log into multiple apps with one set of credentials.
Never Miss A Call. Get More Conversions.
Complete business phone system with smart dialing, local presence, and instant CRM integration
- Show local numbers for 3x better pickup rates
- Power dialer boosts outbound calls by 20%
- Auto-dial leads instantly from your CRM
Why CallHippo?
See How We Compare to Traditional Systems
Stop overpaying for outdated call center technology. See the clear difference.
| Traditional Systems |  |
|
|---|---|---|
| Free QA Monitoring Roles | ||
| Built-in Omnichannel Inbox | ||
| AI Call Transcription | ||
| Live Call Whisper & Barge | Extra Cost | Included |
| Self-Service Admin Panel | ||
| Multi-Level IVR | Limited | Unlimited |
| Setup Time | 2–4 weeks | 3 minutes |
- 14-day free trial
- No credit card
- Cancel anytime
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
Based on 369+ reviews
Based on 663+ reviews
Based on 662+ reviews
Based on 664+ reviews
“Thanks to the CallHippo team, we were able to resolve a tough issue with flagged phone numbers. As an EdTech startup, outbound calls are crucial for us. CallHippo’s solution not only improved our attestation score but also improved our answer rates and overall customer experience.”
