Published : May 15, 2020Effective communication drives the success of any business, and IP phones have become essential tools in modern workplaces. In fact, 87% of small businesses use or plan to use VoIP (Voice over Internet Protocol).
These phones offer advanced Features that go beyond traditional telephony, such as seamless integration with VoIP systems, high-definition call quality, and cost-effective solutions for remote teams.
And if you’re using looking for IP phones for a business, this blog is for you. We’ll not only discuss the best VoIP phones but also help you choose the right one. Let’s get started.
When choosing an IP phone, consider your future needs, not just the features. Opt for models that offer firmware updates and compatibility with newer communication platforms. This ensures your investment remains valuable as your business grows and technology evolves.
What To Look For in VoIP Home and Business Phones?
When selecting the ideal VoIP phone provider for your organization, it’s crucial to consider several key factors. These will ensure a seamless communication experience that aligns with your business needs.
1- Mobility and Accessibility
Prioritize solutions that offer easy access across multiple devices. This enables your team to make and receive calls from anywhere, whether in the office or remotely.
2- Scalable Plans and Pricing
Opt for a provider with flexible and scalable pricing plans. This allows your communication system to grow alongside your business without incurring unnecessary costs.
3- Integration Capabilities
Choose a VoIP solution that integrates smoothly with your existing business tools. Compatibility with CRM systems, email platforms, and project management software will streamline workflows and boost efficiency.
4- Robust Support
Reliable customer service and technical support are essential. Select a provider that offers prompt, knowledgeable assistance to resolve issues quickly and minimize downtime.
5- Data Security Measures
Prioritize data security, especially when handling sensitive information. Verify that the provider employs strong encryption and security protocols to safeguard your business and customer data from potential breaches.
6- Customization Options
Assess the provider’s ability to tailor their solutions to your organization’s unique needs. Ensure that the VoIP system can be customized to align with your specific objectives and enhance overall productivity.
7- Quality of Service (QoS)
Evaluate the provider’s track record for call quality and reliability. Consistent, clear communication is crucial for maintaining professional relationships with clients and partners.
8- Advanced Features
Look for providers offering advanced Features such as call analytics, automated attendants, and conference calling capabilities. These tools can significantly enhance your team’s communication effectiveness.
9- Compliance and Regulations
Ensure the VoIP provider adheres to relevant industry regulations and compliance standards. This is particularly important for sectors with strict data protection requirements.
10- Scalability and Future-Proofing
Consider the provider’s roadmap for future developments and upgrades. A forward-thinking VoIP partner will help keep your communication systems at the cutting edge of technology.
Top 15 IP Phones for Businesses
We have chosen these best IP phones for businesses in 2024 based on features, user reviews, and value for money. However, the best VoIP phone for your business depends on your specific requirements and budget. It’s important to assess your organization’s unique needs when making a final decision.
1. Grandstream GXP2170
Grandstream GXP2170 Grandstream’s Linux-based GXP2170 is one of the best VoIP phones for businesses seeking a high-end feel at an affordable price. This IP phone features 44 functional keys with a sleek, dark design. It supports an extension module with 160 additional keys, offering extensive functionality.
As a standout among IP phones for business, the GXP2170 includes Dual Gigabit ports, Bluetooth, integrated PoE, and both USB and RJ-9 headset ports. Its 4.4″ screen can display up to 48 contacts for on-screen dialing, making it a versatile choice in the world of IP phones.
Features
- Wall mountable
- 4.4-inch LCD color display
- 12 SIP Lines
- Extended plugins available
Pros
- The phone delivers exceptional sound quality for clear communication.
- Its smart design contributes to an efficient workspace.
- The screen layout is intuitive, enhancing user experience.
- It can manage up to 12 simultaneous calls, improving productivity.
Cons
- Users may experience noticeable latency during calls.
- The phone lacks video calling capabilities.
- Its interface can be somewhat slow to respond.
- The glossy texture is prone to visible fingerprints.
Pricing: Starts from $99
2. Yealink SIP-T19P-E2
The Yealink SIP-T19P-E2 is a cost-effective IP phone for business that offers advanced VoIP features at an excellent value. As one of the reliable IP phone brands, Yealink has built this single-line phone with high-quality materials, ideal for environments with low call volumes.
This VoIP phone supports one VoIP account, features simple installation options, and includes wall-mounting hardware. It offers standard IP phone features such as call-hold, SMS, three-way conferencing, and anonymous calling, making it one of the best VoIP phones for small businesses or home offices.
Features
- 2.3-inch graphical LCD
- Headset compatible
- Linux-based system
Pros
- The phone is cost-effective compared to other IP phones.
- It supports three-way conferencing, enhancing team communication.
- The device offers advanced multimedia capabilities for its price point.
Cons
- It lacks USB ports, limiting connectivity options.
- The phone only supports a single line, which may be insufficient for some users.
- There is no Bluetooth compatibility, reducing wireless options.
Pricing: Starts from $45
3. Polycom SoundPoint IP 650
The Polycom SoundPoint IP 650 is among the best VoIP phones for businesses prioritizing audio quality. This IP phone utilizes Polycom’s HD voice technology for superior sound clarity. It incorporates wideband audio and Polycom’s patented Acoustic Clarity Technology, delivering exceptional sound quality. As a product from one of the leading IP phone brands, the SoundPoint IP 650 also features USB ports for future expansions, making it a forward-thinking choice among IP phones for business.
Features
- Supports up to 6 lines in standalone mode
- Grayscale graphical LCD
- Voice activity detection
- Comfort noise generation
Pros
- The phone boasts excellent build quality, ensuring durability.
- It Features a best-in-class speakerphone for clear, hands-free communication.
- Users find the operation intuitive, reducing the learning curve.
Cons
- The web admin interface requires reboots, which can be inconvenient.
- Reboots tend to be slow, potentially causing delays.
- The phone only supports wired headsets, limiting wireless options.
Pricing: Starts from $80
4. Grandstream GXP2130
The Grandstream GXP2130 is a high-end IP phone that functions as a dedicated landline with SIP capability. It’s one of the best VoIP phones for flexible business communication management, offering extensive features. This IP phone for business includes 8 speed-dial keys and provides HD audio quality for both handset and speakerphone use. It also supports 4-way conferencing for collaborative discussions, showcasing why Grandstream is considered one of the top IP phone brands in the market.
Features
- Supports up to 3 lines
- 4-way conferencing
- 2.8-inch color LCD screen
- Integrated Bluetooth
Pros
- The phone delivers good call quality for clear communication.
- Its bright, fully functional LCD enhances usability.
- The device offers efficient conferencing functionality, facilitating team meetings.
Cons
- The phone can be slow to reboot, which may cause delays.
- It occasionally loses its registration status, requiring reconnection.
- The device offers limited customization options for screensavers and photo slideshows.
Pricing: Starting from $70
5. Cisco SPA525G2 5-Line IP Phone
The Cisco SPA525G2 5-Line IP Phone showcases why Cisco is one of the leading IP phone brands. It features a color display for enhanced user experience, making it one of the best VoIP phones for businesses seeking versatility. This IP phone for business offers high-quality hardware with connectivity via PoE, Bluetooth, and Wireless-G clients. The phone supports five active lines and includes dual-switched Ethernet ports, a high-quality speaker, and a 2.5-mm stereo headset port. Its built-in VPN allows secure remote connections without additional hardware, further solidifying its position among top VoIP phones.
Features
- Lighted line keys
- Hold key
- Voicemail key
- 5-way navigational buttons
- Network features
- Cisco Discovery Protocol, IEEE 802.1p/Q
- Wi-Fi
Pros
- Its color display provides an improved user interface.
- The built-in VPN feature ensures secure remote connections.
- It supports multiple lines, making it suitable for busy environments.
- The device includes useful navigation features for efficient operation.
Cons
- Wi-Fi setup could potentially require additional configuration steps.
- The learning curve might be steeper for users unfamiliar with advanced IP phones.
- The phone may be more costly compared to basic VoIP models.
Pricing: Starts from $108
6. Cisco 8865
The Cisco 8865 is a premium IP phone for business that offers a desktop-like experience. As one of the best VoIP phones in its class, it features a 5-inch widescreen display with 24-bit VGA color. It’s designed for users requiring HD voice quality and video conferencing capabilities. The phone is Bluetooth-compatible and includes two USB ports for enhanced connectivity.
Features
- 5 programmable feature keys
- 720p HD video with H.264 AVC codec
- Wi-Fi connectivity (802.11a/b/g/n/ac)
- Supports up to 3 expansion modules with 108 additional feature keys
Pros
- Suitable for both small and large businesses, offering scalability.
- Enables easy face-to-face collaboration with high-resolution video.
- Offers excellent headset support with an RJ-9 jack.
- Supports mobile voice integration through Cisco intelligent proximity.
Cons
- It may not be compatible with all CIP providers, potentially limiting its use in some setups.
- The 720p video quality may not meet the needs of users requiring higher-resolution video conferencing.
- Wi-Fi connectivity might introduce potential security vulnerabilities if not properly configured.
Pricing: Starts from $279
7. RTX8660 IP DECT Base with 8630 Cordless Handset
The RTX8660 system represents a unique offering among IP phones for business. This multi-user support phone system is capable of supporting up to 200 users, making it one of the best VoIP phones for large-scale deployments. This VoIP phone system also supports Wideband Voice and is ideal for customer support teams requiring frequent user contact.
The system includes a cordless handset, facilitating quick connections for large teams like customer service agents. The fast and user-friendly cordless handset ensures 24/7 HD audio connectivity.
Features
- Supports up to 120 repeaters
- Capable of connecting 200 integrated users
- Can link with 40 bases
- Internal omnidirectional antennas
- RJ45 ethernet power
- HD audio support using G.722 codec
- LED TFT color display
- Local phone book capacity of 100 entries
Pros
- The system is cost-effective for its capabilities.
- It provides authentication for both base and handsets.
- It offers over-the-air synchronization and wireless terminals.
Cons
- The system lacks versatility with a 3.5 mm jack and its counterparts.
- The maximum capacity of 200 users might be insufficient for very large enterprises.
- DECT technology may have a more limited range compared to some Wi-Fi-based systems.
Pricing: Starts from $475
8. Yealink W60P
The Yealink W60P stands out in the wireless IP phone market as one of the best VoIP phones for its battery efficiency. This IP phone for business is known for its high-quality performance. Its most impressive feature is its battery efficiency, which helps manage heavy call loads effectively.
Features
- Supports eight concurrent calls with three-way transferring
- Based on wireless CAT-iq2.0 DECT standard
- Offers 30 hours of call time on a single charge
- Equipped with a Li-ion battery
- Features a sleek design with a 2.4″ 240×320 color display
Pros
- The phone is designed with robust hardware for durability.
- It’s well-suited for environments with heavy call loads.
- The bright screen is comfortable to read, enhancing usability.
Cons
- Users may occasionally encounter technical errors.
- No recent updates have been recorded for this model.
- The 30-hour talk time, while good, may not be sufficient for some high-usage scenarios.
Pricing: Starts from $140
9. Grandstream GXV 3370
The Grandstream GXV 3370 is a cutting-edge IP phone running on Android, offering advanced features that justify its premium price. It’s considered one of the best VoIP phones for businesses requiring integrated video communication.
Features
- Supports up to 16 SIP accounts
- Runs on Android™ 7.0 OS with flexible SDK
- Requires 1CR123A battery for operation
- Features 10/100/1000Mbps network ports with PoE/PoE+ support
Pros
- Excellent for professionals requiring integrated video communication.
- Offers innovative and unique telephony functionalities.
- Implements strong security protocols.
Cons
- High price points may be prohibitive for some users.
- It may be overly complex for small businesses with basic needs.
- The Android OS may require more frequent security updates than proprietary systems.
Pricing: Starts from $350
10. Polycom VVX 300 Series
The Polycom VVX 300 Series stands out as one of the best VoIP phones for businesses transitioning from traditional phone lines to modern VoIP telephony. As a product from one of the most respected IP phone brands, it delivers crystal-clear audio quality and enhances personal productivity.
Besides, this IP phone for business is an excellent choice for small business phone systems, offering a perfect balance of features and simplicity. And with its ability to integrate into unified communications systems, this model proves that effective communication doesn’t always require the most complex devices.
Features
- Includes voicemail support
- Features a two-port Ethernet switch
- Compatible with Polycom apps and API
- Supports URL syntax with a password for the boot process
Pros
- Boosts productivity for office workers.
- Reduces maintenance costs.
- Delivers exceptional voice clarity with Polycom HD voice technology.
Cons
- Power adapter not included.
- Features a monochrome display, which may be limiting for some users.
- The two-port Ethernet switch may be insufficient for users needing more connections.
Pricing: Starts from $50
11. Gigaset C530 IP
The German-engineered Gigaset C530 IP is a versatile phone that easily connects to both landlines and routers. It functions as both an IP and analog cordless phone, allowing for three parallel calls and seamless switching between internet and landline connections.
Features
- Utilizes hybrid technology
- Supports four simultaneous calls (3 VoIP + 1 PSTN)
- Features a 1.8-inch color display
- Requires 2 AAA batteries
- Offers HD Voice clarity
Pros
- Provides quick and customizable sound profiles.
- Features an intuitive text-based menu with colored icons.
- Allows direct upload of smartphone contacts via contact push feature.
Cons
- It is not compatible with Skype.
- It has a slightly higher price point compared to similar models.
- The 1.8-inch color display may be too small for some users’ preferences.
Pricing: Starts from $100
12. Cisco DX650
The Cisco DX650 combines a traditional handset and keypad with advanced features, making it ideal for remote work. It offers a personalized experience with customizable widgets and wallpapers on its home screen.
Features
- Touch screen LCD with 1024*600 Pixel resolution
- Security-enhanced operating system
- 8GB eMMC flash memory
- TI OMAP 4460 1.3 GHz processor
Pros:
- Implements comprehensive end-to-end security Features.
- Supports integration with Bluetooth and USB accessories.
- Allows customization of wallpaper and screen layout.
Cons:
- It cannot be wall-mounted, limiting placement options.
- Represents an older version in Cisco’s lineup.
- The 8GB eMMC flash memory may be insufficient for users needing extensive local storage.
Pricing: Starts from $1695
13. Yealink SIP T46S
The Yealink SIP T46S is a sophisticated communication tool designed for busy professionals. It Features an intuitive user interface with a high-resolution TFT color display and Gigabit Ethernet technology, offering both style and functionality.
Features:
- Built-in USB port with call-recording capability
- Flexible Bluetooth and Wi-Fi connectivity options
- 4.3-inch color display
- Supports up to 10 SIP accounts
Pros:
- Delivers an outstanding user experience with its intuitive interface.
- Enhances productivity through advanced Features.
- Boasts a cutting-edge design with a sleek profile.
Cons:
- Requires a separate dongle for Wi-Fi connectivity.
- Power supply is not included, which may be an additional expense.
- The 4.3-inch display may be smaller than some users prefer for an executive-level phone.
Pricing: Starts from $269
14. Htek UC924
The Htek UC924 is optimized for executives working with bandwidth-intensive applications and administrative assistants. Its high-resolution display and HD voice Features provide a real-time communication experience that meets the demands of a fast-paced work environment.
Features:
- 3-inch TFT-LCD with 480×320 pixel resolution
- Supports 5-way conferencing
- One-touch speed dial and group listening Features
- Full-duplex hands-free speakerphone
Pros:
- Compatible with expansion modules for added functionality.
- Offers exceptional sound quality for clear communication.
- Works seamlessly with RJ9 headsets for flexibility.
Cons:
- It may have limited features compared to some higher-end models.
- The 3-inch display might be considered small for an executive-level phone.
- 5-way conferencing capability may not be sufficient for larger team meetings.
Pricing: Starts from $145
15. Polycom VVX 601
The Polycom VVX 601 is a versatile VoIP phone system that offers full browser support and Skype integration for enhanced connectivity. This upgraded model of Polycom’s business VoIP phone service includes an external USB camera, making it ideal for video conferencing needs.
Features:
- HD audio frequency up to 14KHz for crystal-clear sound
- Bluetooth compatible with two USB 2.0 ports
- Video conferencing and playback Features
Pros:
- User-friendly Features that complement modern work styles.
- Seamlessly integrates with various third-party applications.
- Provides a comprehensive one-touch desktop UC solution.
Cons:
- Power supply is not included, which may be an additional expense.
- Lacks built-in contact syncing capabilities.
- The external USB camera for video conferencing is an extra component to manage and potentially misplace.
Pricing: Starts from $479
: Top VoIP Headset for Your BusinessConclusion
The right VoIP phone can significantly boost your business communication efficiency and productivity, regardless of your specific requirements. However, choosing the ideal IP phone for business depends on your business needs and budget. If you’re looking for high-end options with advanced video conferencing, consider the Cisco 8865. For a balance of functionality and affordability, the Grandstream GXP2170 is a solid choice. On the other hand, the versatile Polycom VVX 601 offers full browser support and Skype integration.
FAQs-
1- What is an IP Phone System?
An IP Phone System is a modern telecommunications setup that uses Internet Protocol (IP) networks to transmit voice calls. It converts analog voice signals into digital data packets, allowing for voice communication over the internet or private networks, often integrating additional Features like video calling and instant messaging.
2- How does an IP phone work?
An IP phone works by converting your voice into digital signals and transmitting them as data packets over the internet. When you speak, your voice is digitized, compressed, and sent to the recipient’s IP phone or device. There, it’s reassembled and converted back into audio, enabling real-time communication.
3- What is the difference between VoIP and IP telephony?
VoIP (Voice over Internet Protocol) specifically refers to the technology of transmitting voice calls over the internet. IP telephony is a broader term encompassing all communications services using Internet Protocol, including VoIP, video conferencing, instant messaging, and other data-driven communication tools integrated into a unified system.
4- How is the call quality on an IP Phone?
Call quality on IP phones can be excellent, often surpassing traditional landlines. It depends on factors like internet connection speed, bandwidth, and the quality of the IP phone itself. With a stable, high-speed internet connection and good hardware, IP phones can deliver crystal-clear HD voice quality.
5- Can I use an IP Phone internationally?
Yes, you can use an IP phone internationally. As long as you have a stable internet connection, you can make and receive calls from anywhere in the world. This often results in significant cost savings on international calls compared to traditional phone systems, making IP phones ideal for global businesses.
Updated : August 21, 2024
Rohit Rajpal is a technical content writer with hands-on experience in the VoIP and telephony space. His expertise comes from closely collaborating with product teams to craft clear, technical documentation and user guides for telecommunication software. Rohit’s deep knowledge of VoIP technology allows him to address complex technical issues and provide insightful solutions.
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