Customer Support


Everything You Need To Know About Power Dialer

Everything You Need To Know About Power Dialer

As customer support takes center stage in businesses all around the world, communication technologies have begun to evolve dramatically in parallel.  We now have cloud based Voice over Internet Protocol (VoIP) phone system, Interactive Voice Response (IVR), Automatic...
Top 12 Customer Service Tools for Business

Top 12 Customer Service Tools for Business

Customer experience has become more important than ever. 84% of consumers say customer service is a vital factor in deciding whether to purchase an item, while 94% consider it essential for brand loyalty.  The best way to keep up with customers’ expectations is by...

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