What Is A Virtual Phone Number?
A virtual phone number is a telephone number that is not dependent on a physical phone line or device, or specific location. Virtual numbers are Internet-based and can make and receive calls from any communication device with an IP address, including personal cell phones, computers, and softphones in business offices. Virtual numbers are typically used to route calls between traditional phone lines (PSTN) and VoIP using direct inward dialing (DID) technology.
Benefits Of A Virtual Phone Number
Here are some more reasons to switch to a virtual number.
Cost-Effective
Virtual phone numbers don’t require installing telephone lines throughout your office or investing in special hardware. Instead, you can use your existing phone or desktop systems to manage your business phone system.
Enhance Local Presence
Virtual number allows you to establish a robust local presence in new markets and increases the chances of conversions. Furthermore, local virtual numbers enable you to call your customers per local rate, reducing phone bills.
IVR Integration
Virtual numbers are integrated with IVR technology, allowing you to share a pre-recorded message to give callers a faster and more personalized experience.
Higher Scalability
You’d probably hire more employees as your business grows for your sales and support teams. And when you do, you can add them to your existing virtual phone number.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Pricing
Ideal for Bulk Calling for Sales, Support and Call Center Teams
Bronze
- Free Number1 standard number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Voicemail
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call RecordingAdditional charges $0.005/min applicable
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Pause-Resume Recording
Platinum
- Everything in Silver +
- Power Dialer
- Predictive Dialer
- Speed to Dial
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple DeviceForward Calls to Multiple Devices. Call forwarding charges are applicable.
- Single Sign On (SSO)Allows users to log in to multiple applications securely using a single set of credentials.
- DID Group
- Call Whisper
- Intelligent Reports/Analytics
- Reports via Email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
- Smart DID Routing
- Auto Rotate
Ideal for Businesses to support their Customers and not for Bulk Calling
Starter
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1 Standard Number FreeExcludes toll-free numbers.
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
- 1-year Call Records
- Basic Report Analytics
- Forward-to-deviceForward calls to your device- charges apply. Use CallHippo to avoid them!
- Shared Inbox
- Feedback for Calls
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
- Lifetime Call Records
- Role based access control
- IVR
- Live Call
- Call Reminder
- After Call Work
- Holiday Routing
- Gamification
- Pause-Resume Recording
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
- Auto Rotate
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Single Sign On
- DID Group
- Call Whisper
- Compliance Call Recording
- Embedded Dialer Integration
- Smart DID Routing
Frequently Asked Question
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Yes, virtual numbers are real telephone numbers that can be used to make and receive phone calls. However, the major difference between a virtual number and regular numbers is that the former is not linked to any specific device or location.
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Yes, you can have as many virtual phone numbers as you want. However, you should choose a reliable VoIP provider to purchase multiple phone numbers to ensure privacy and security.
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Follow these steps to get a virtual number in a different country:
- Sign up with CallHippo
- Choose the country you want to get a virtual number of
- Pick a number from the large pool of numbers
- Select a plan as per your requirements
- You’re ready to make and receive calls
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You do not need any dedicated hardware to use a virtual number. Instead, you can use your existing desktop, laptop, and smartphone to make and receive calls using virtual numbers.
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Just like in regular numbers, you become the official owner of the virtual phone number you purchase from CallHippo.
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You can use your virtual number via the app provided by your vendor. Most virtual phone number providers offer a web, desktop, and mobile app for ease of access on multiple devices.
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A virtual phone call makes it possible for someone to make calls using an internet connection. These virtual calls are powered by VoIP technology which enables a multimedia communication system over the internet.
