Published : July 18, 2023If you find yourself needing to make a call to New Zealand from Australia, you may have a few questions about the process. The good news is that it’s relatively simple to dial New Zealand from Australia, and there are even virtual phone systems available that can simplify the calling process.
Did you know? In 2021, mobile phones in New Zealand recorded 10.5 billion voice call minutes, showing a significant increase since 2015.
In this article, we will provide you with all the information you need to successfully make a call from Australia to New Zealand, including rules for calling New Zealand mobile numbers, the best time to dial, popular phone codes, and the use of New Zealand virtual phone systems.
Additionally, we will highlight the top five virtual phone system providers for calling New Zealand. So let’s get started!
"When you call New Zealand from Australia, using a local phone number instills trust and credibility in the customer's mind. Evaluate the VoIP providers based on their features, pros, and cons, and pick the best one that aligns with your business requirements. This will help your organizations retain customers and gain a competitive advantage."
How To Call A New Zealand Mobile Number From Australia?
To call a New Zealand mobile number from Australia, you need to follow a specific dialing pattern. Let us throw some light on the method to call a New Zealand mobile phone number from Australia.
Step 1: Enter the exit code
The very first step for calling New Zealand to Australia is to enter the Australia exit code or international access number for Australia, which in this case is “0011”.
Step 2: Dial the country code
To call New Zealand from Australia you need to enter New Zealand’s country code i.e. “64”.
Step 3: Dial the area code
The next step is to enter the area code where your contact resides.
Step 4:Dial the New Zealand Mobile Number
After that, you should dial the New Zealand mobile number, excluding the initial “0” if it’s included.
For example, if the New Zealand mobile number is 021 234 5678, you would dial 0011 + 64 + 21 234 5678.
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Best Time To Call New Zealand From Australia
Considering the time difference between Australia and New Zealand is important to ensure your call is made at an appropriate time to ensure better results.
New Zealand operates on New Zealand Standard Time (NZST) or New Zealand Daylight Time (NZDT), depending on the season. There is a one-hour time difference between New Zealand and Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT) during daylight saving time, which typically begins on the last Sunday in September and ends on the first Sunday in April.
Therefore, the best time to call New Zealand from Australia is between 10:00am – 4:00 pm AEST.
Outside of daylight saving time, the time difference is two hours ahead of AEST or AEDT. Find below the Best Time to Call New Zealand from Australia (Daylight Savings Time)
Therefore, the best time to call New Zealand from Australia is between 9:00 am – 5:00 pm (Daylight Savings Time).
Popular New Zealand Phone Codes
When dialing New Zealand from Australia, you need to include the correct phone code. The most commonly used phone code for New Zealand from Australia is “+64,” which is the country code for New Zealand. Ensure you include this code after the exit code when making your call.
City | Area codes |
Auckland | 9 |
Blenheim | 3 |
| Christchurch | 3 |
Dunedin | 3 |
Gisborne | 6 |
| Greymouth | 3 |
Hamilton | 7 |
| Hastings | 6 |
Invercargill | 3 |
| Napier | 6 |
Nelson | 3 |
| New Plymouth | 6 |
Palmerston North | 6 |
| Queenstown | 3 |
Rotorua | 7 |
| Taupo | 7 |
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Top 5 Virtual Phone System Providers For Calling New Zealand
| Brand Name | Rating | Key Features | Pricing |
|---|---|---|---|
| CallHippo | Multichannel integration Intelligent call routing Real-time analytics CRM integration | Basic: $0 Bronze: $16 /month Silver: $24 /month Platinum: $40 /month | |
| Nextiva | Multichannel communication Real-time analytics CRM integration Call routing and queuing | Essential: Starts from $23.95/month Professional: Starts from $27.95/month Enterprise: Starts from $37.95/month | |
| RingCentral | Multichannel communication Intelligent routing Real-time analytics CRM integration | Core: $20/month Advanced: $25/month Ultra: $35/month | |
| Grasshopper | Call forwarding Voicemail transcription Customizable greetings Call handling | Solo: $26 per month Partner: $44 per month Small Business: $80 per month | |
| Vonage | Business inbox Video conferencing Call forwarding and virtual receptionist CRM integration | Mobile: $19.99 per month Premium: $29.99 per month Advanced: $39.99 per month |
When it comes to virtual phone system providers for calling New Zealand, several options stand out with their range of features and reliable service. Whether you require local New Zealand phone numbers, advanced call features, or seamless integration with business tools, these providers have you covered.
1. CallHippo
CallHippo is a reliable virtual phone system provider that offers affordable plans and a range of features suitable for calling New Zealand. They provide local New Zealand phone numbers, call forwarding, IVR, voicemail transcription, and more. CallHippo’s user-friendly interface and flexible pricing make it a popular choice for individuals and businesses alike.
Features
- Power dialer
- Global connect
- Call forwarding to multiple phones
- Call transfer
- 3-way conference calling
- Call queuing
- Call barging
CallHippo Pros and Cons:
- Local New Zealand phone numbers available for better connectivity.
- Integration with popular CRM tools for seamless workflow.
- Voicemail transcription for easy message retrieval and organisation.
- Call recording is available for quality assurance and training purposes.
- Limited integration options with other business tools.
- Customer service response times might be long at times.
Pricing
- Bronze Plan: $16 per user per month
- Silver Plan: $24 per user per month
- Platinum Plan: $40 per user per month
- Enterprise Plan: $48 per user per month
*Pricing as of 11-06-2024.
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2. Nextiva
Nextiva is a reputable virtual phone system provider known for its reliability and advanced features. They offer a range of services including call recording, conference calling, automated attendant, and more. Nextiva’s robust feature set and excellent call quality make it a preferred choice for businesses with international calling needs.
Features
- Call recording and conference calling
- Integration with business tools
- VoIP switchboard
- Three way calling
Nextiva Pros and Cons:
- Scalable solutions suitable for businesses of all sizes.
- Efficient call routing and queuing system for improved customer experience.
- Advanced analytics and reporting capabilities for performance tracking.
- Higher pricing plans compared to some competitors.
- Limited international calling options.
Pricing
- Essentials: $18.95 per user per month
- Professional: $22.95 per user per month
- Enterprise: $32.95 per user per month
3. Grasshopper
Grasshopper is a virtual phone system provider known for its flexibility and ease of use. They offer features such as call forwarding, voicemail transcription, and mobile apps for on-the-go communication. Grasshopper is an ideal choice for individuals and small businesses that need a virtual phone system for calling New Zealand.
Features
- Call forwarding
- Voicemail transcription
- Customizable greetings
- Call handling
- Unlimited extensions
Grasshopper Pros and Cons:
- Customizable greetings and call handling options for personalized experience.
- Unlimited extensions for team collaboration and scalability.
- Integration with well-known productivity apps such as Google Workspace and Slack.
- Limited advanced features compared to some providers.
- Higher pricing for additional features.
Pricing
- Solo: $26 per month
- Partner: $44 per month
- Small Business: $80 per month
4. RingCentral
RingCentral is a well-known virtual phone system provider that offers a variety of capabilities to businesses of all kinds. Their services include call management, video conferencing, team messaging, and more. With their global coverage and reliable service, RingCentral is a suitable option for businesses with international communication needs, including calling New Zealand.
Features
- Call routing
- Integration with business tools
- Advanced call routing and IVR
- Multi level IVR
RingCentral Pros and Cons:
- Global coverage and reliable service for international communication.
- Integration with other business tools like Microsoft 365 and G Suite.
- Advanced call routing and IVR options for efficient call handling.
- Higher pricing plans for advanced features.
- Complex setup for some users.
Pricing
- Essentials plan: $19.99 per user per month
- Standard plan: $27.99 per user per month
- Premium plan: $34.99 per user per month
- Ultimate plan: $49.99 per user per month
5. Vonage
Vonage is a reputable virtual phone system provider known for its scalable solutions and international calling capabilities. They provide phone forwarding, virtual receptionists, and CRM interfaces. Vonage’s reliable service and affordable plans make it a suitable choice for businesses that frequently call New Zealand.
Features
- Business inbox
- Video conferencing
- Call forwarding and virtual receptionist
- CRM integration
Vonage Pros and Cons:
- Scalable solutions for businesses of all sizes.
- International calling capabilities for global communication.
- Advanced features like visual voicemail and call flip for enhanced productivity.
- Limited customization options for certain features.
- Customer support can be slow during peak times.
Pricing
- Mobile:19.99 $ per month/per line
- Premium: 29.99 $ per month/per line
- Advanced: 39.99$ per month/per line
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Conclusion
Calling New Zealand from Australia is a relatively straightforward process once you understand the rules and have the correct phone codes. Using a virtual phone system can enhance your calling experience by providing additional features and cost savings.
Consider the top virtual phone system providers mentioned in this article to make your calling experience even more convenient. By following the guidelines provided, you’ll be able to connect with your contacts in New Zealand hassle-free.
FAQs
1) How do I call a NZ number from overseas?
To call a New Zealand number from overseas, you need to dial the international exit code for your country, followed by the country code for New Zealand (+64), and then the New Zealand phone number you wish to reach.
2) Which country code is 00011?
The country code 00011 is not associated with any specific country. It is the international exit code used in Australia for making international calls.
3) Is NZ +61 or +64?
The country code for New Zealand is +64. The country code +61 is associated with Australia.
4) Do Australian phone numbers work in New Zealand?
Australian phone numbers generally do not work directly in New Zealand. You will need to use the appropriate international dialing codes to call Australian numbers from New Zealand and vice versa.
Watch Out : New Zealand Phone Number Format
Updated : June 12, 2024
Akarsh is a B2B & SaaS content writer having experience in the industry. His expertise lies in creating targeted content for Telephony, VoIP, and CRM domains. His proficiency also includes fine-tuning content, guaranteeing enhanced visibility and engagement. Akarsh is committed to remaining at the forefront of emerging SaaS trends to ensure the creation of relevant and relatable content that adds value.
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