by Parul Saxena | Jun 29, 2021 | General
There’s an old proverb that says, “It’s better to go slowly in the right direction than to go fast in the wrong direction.” This philosophy not only applies to our personal lives, but it also applies perfectly to business marketing. People... 
by khoshant | Feb 23, 2021 | General
Communicating effectively with candidates may be a tricky and challenging process. While we all might think that communication is given and something that we learn from an early age, it is oftentimes the case that doing it effectively and transmitting the right... 
by Rohit Rajpal | Oct 8, 2020 | General
Are you a bootstrapped entrepreneur or a seasoned business owner looking for new ways to build a more loyal consumer base? Whatever your business model, maybe, if you are running an enterprise, you have to start focusing on building customer advocates! Wondering what... 
by Utsav shah | Sep 30, 2020 | General
Did you know, only one out of every 26 customers is likely to bring up his complaints. Since 25 out of 26 customers tend to not raise the issue for various reasons, it is essential to collect customer feedback before the customer ditches you for your competitor. ... 
by khoshant | Sep 29, 2020 | General
When you offer customer support services, you are likely to come across angry customers now and then. Since you’re in the business to serve customers, you have to go the extra mile to handle them, irrespective of whether the reason they are angry is justified or not. ... 
by Utsav shah | Sep 22, 2020 | General
Empathy is the act of putting yourself in the shoes of your customer to understand their problem. In customer service, showing empathy helps establish a professional relationship with the person you are talking to and increases customer satisfaction. 54% of customers...
