Updated : May 8, 2026We have some news worth sharing. G2, a globally acclaimed software review platform, has officially recognized CallHippo as a High Performer in the Contact Center Software category for the Mid-Market segment in the Asia Regional report.
For us, this is more than a badge on a website. It is direct validation from the people who matter most: the real customers using CallHippo every day.
What This Recognition Actually Means
G2’s Grid Reports are not editorial picks or paid placements. They are built on verified customer reviews and product satisfaction scores collected from real users running real workflows.
Earning a High Performer spot in the Mid-Market category means our customers in Asia are consistently rating CallHippo above the category average for satisfaction and product quality.
In other words, the badge is decided by users, not analysts.
Why This Matters for Mid-Market Teams in Asia
The contact center as a service market in the Asia Pacific is expected to reach a projected revenue of US$ 4,439.1 million by 2030.
This makes Asia one of the fastest-growing markets for cloud contact center software. Mid-market businesses are scaling sales and support across multiple countries, time zones, and languages, and they need a platform that can keep up without breaking the bank.
For these teams, the High Performer recognition signals three things:
- The platform is trusted by peer businesses already operating at mid-market scale.
- Features and support are rated above the regional category average.
- The vendor is investing in the local market, not treating it as an afterthought.
Picking a contact center platform in 2026 is a serious decision. Recognition from a peer-driven source like G2 makes that decision easier.
More Than One Feather in the Crown
This is not the only grid where G2 has recognized CallHippo in the High Performer Contact Center Software category. Across multiple regions and segments, CallHippo has earned this distinction, including:
- Asia Pacific Grid Report for Contact Center Software
- Small-Business Grid Report for Contact Center Software
- Europe Regional Grid Report for Contact Center Software
Every badge above is built on the same foundation: verified customer reviews from real teams using CallHippo every day.
The pattern across regions and segments tells a consistent story. Whether the customer is a small business or is in the Asia Pacific region or in Europe region, CallHippo is rated as a high-performing contact center solution by the people who actually use it.
What This Means If You Are Evaluating CallHippo
If you are a mid-market team in Asia weighing contact center platforms right now, the takeaway is simple. Customers already running on CallHippo are reporting satisfaction levels strong enough to push us into the High Performer quadrant. That signal cuts through marketing noise faster than any feature checklist.
You can follow what most growing teams already are: start a free trial and see how CallHippo holds up against your own workflows.
A Quick Thank You
We want to close with a thank you to every customer who left a review on G2. Recognition like this does not come from a marketing campaign. It comes from real teams sharing what is working, what is not, and where we can do better.
If you use CallHippo and have not left a review yet, we would love to hear from you. And if you are evaluating contact center software in Asia, this is the perfect moment to find out why so many mid-market teams are choosing CallHippo to run their customer conversations.
Published : May 8, 2026
Ankit Dudhwewala is the CEO and Co-founder of CallHippo, a leading virtual phone system designed to optimize business communication through AI and automation. With a strong background in marketing and business administration, Ankit has successfully built and bootstrapped CallHippo. Ankit’s leadership and innovative approach have made him a prominent figure in the SaaS industry, driving growth and shaping the future of business communication solutions.
Subscribe to our newsletter & never miss our latest news and promotions.
24k+ people have already subscribed
