Updated : February 16, 2026Your call center costs are spiraling out of control. Monthly licensing fees climb higher each renewal cycle. Your vendor won’t budge on customization requests that your team desperately needs. You’re locked into a three-year contract with no escape route.
Open source call center software eliminates these pain points. You get full control over your infrastructure, zero licensing fees, and unlimited customization potential.
- TAsterisk: Best for enterprises needing deep telephony customization
- FreeSWITCH: Best for high-volume concurrent call handling
- VICIdial: Best for outbound sales campaigns and predictive dialing
- Issabel: Best for small teams needing quick deployment
- Odoo: Best for CRM-integrated calling with unified business operations
What is Open Source Call Center Software?
Open source call center software is phone system software with publicly accessible source code that businesses can download, modify, and use without licensing fees.
Open source call center software manages customer calls, routes them to agents, records conversations, and integrates with business systems like CRM platforms. Unlike proprietary software, you get complete access to the underlying code.
Key components:
- Call routing and distribution
- Agent desktop interfaces
- Recording and monitoring tools
- CRM and database integration
- Reporting and analytics
Main differences of open source vs paid software:
| Feature | Open Source | Paid Software |
|---|---|---|
Who uses it: Companies with IT teams, businesses that want to avoid vendor lock-in, organizations that need specific customizations, and budget-conscious operations.
What you need: Linux server skills, VoIP/telephony knowledge, and ongoing technical maintenance capability.
Why Choose Open Source Contact Center Software?
Open source contact center software gives complete customization and flexibility to businesses. It saves cost, offers transparency, and easily integrates with other existing systems.
1. Full Customization and Flexibility
Proprietary vendors say “no” to feature requests that don’t align with their product roadmap. Open source contact center software removes this barrier completely.
Your developers can modify call routing algorithms to match complex business rules. Integration possibilities become limitless. You can connect the platform directly to legacy mainframe systems, proprietary databases, or internal APIs that commercial vendors refuse to support.
Custom dashboards appear within days instead of months. Your team builds exactly what supervisors need to see, not what a vendor thinks they should see. Real-time metrics display on warehouse monitors, executive dashboards update every second, and agent performance indicators match your unique KPIs.
2. Cost Savings and Budget-Friendly Deployment
Eliminate licensing fees. A 100-agent call center using proprietary software typically pays $50-150 per agent monthly. That’s $60,000-180,000 annually just for software access. Open source platforms cost zero for the core software.
Infrastructure costs drop significantly. You deploy on commodity hardware or budget cloud instances instead of vendor-certified expensive servers.
Scaling costs become predictable. Adding 50 more agents requires zero vendor negotiations or surprise per-seat fees. You provision additional server capacity and deploy new instances.
Third-party support costs less than vendor support. Multiple consulting firms compete for your business. You choose support levels based on actual needs, not mandatory expensive tiers.
Without open source software, firms would pay an estimated 3.5 times more to build the software and platforms that run their businesses, or roughly $8.8 trillion.
3. Transparency, Community Support & Innovation
Every security vulnerability becomes visible immediately. Your team audits the code before deploying updates. No waiting for vendors to acknowledge bugs or release patches on their timeline.
Community forums solve problems faster than vendor support tickets. The Asterisk community alone includes more than 86,000 active developers and administrators. Post a question at 2 AM and receive multiple solutions within hours from users who’ve solved identical problems.
Innovation happens continuously. FreeSWITCH receives commits almost daily from contributors worldwide. New features appear from community members who need specific functionality, not from vendor product managers guessing at market demands.
Security patches deploy within hours. When a critical vulnerability emerges, community developers release fixes immediately. You control the deployment timeline instead of waiting weeks for vendor patch releases.
4. Integration With Existing Systems (CRM, Telephony, IVR)
Modern open source platforms include pre-built connectors for Salesforce, HubSpot, Zoho, and Microsoft Dynamics. Custom customer relationship management integration takes days instead of months waiting for vendor development teams.
Telephony integration works with any SIP provider. You’re not locked to vendor-approved carriers charging premium rates.
IVR systems become infinitely customizable. You build complex call trees that adapt based on caller history, time of day, current wait times, or external data sources. API access enables bidirectional data flow. Customer data from your call center updates CRM records instantly. CRM activities trigger automated outbound calls. Support tickets generate follow-up call campaigns automatically.
Top Open Source Call Center Software Solutions
| Software | Best For | License | Community Size | Deployment | |
|---|---|---|---|---|---|
| 1 |  Asterisk | Enterprise telephony | GPL v2 | 100,000+ | On-premise/Cloud |
| 2 |  FreeSWITCH | High-volume calls | MPL 1.1 | 50,000+ | On-premise/Cloud |
| 3 |  VICIdial | Outbound campaigns | AGPL v2 | 14,000+ installations | On-premise/Cloud |
| 4 |  Issabel | Small team PBX | GPL v3 | 15,000+ | On-premise/Cloud |
| 5 |  Odoo | CRM-integrated contact center | LGPL v3 | 80,000+ | Cloud/On-premise |
1. Asterisk
Asterisk is among the best call center software that powers millions of phone systems worldwide, from single-office deployments to carrier-grade platforms handling millions of calls daily. Created by Mark Spencer in 1999, it’s become the foundation for countless commercial products and custom implementations.
Features
- Advanced call routing
- SIP, IAX, and legacy protocol support
- Voicemail with email integration
- Conference bridging
- AGI (Asterisk Gateway Interface) for custom applications
Use Case: Large enterprises building completely custom telephony solutions that integrate with proprietary backend systems, legacy equipment, and specialized hardware.
2. FreeSWITCH
FreeSWITCH is the right call center software for teams handles extreme call volumes with minimal resource consumption. Built from scratch to overcome Asterisk’s architectural limitations, it processes thousands of concurrent calls on modest hardware. WhatsApp used FreeSWITCH components in its early voice infrastructure.
Features
- Modular architecture
- Browser-based calling
- Video conferencing capabilities
- Multi-protocol support (SIP, H.323, WebRTC)
- Powerful scripting with Lua, JavaScript, and Python
Use Case: High-traffic call centers, carrier operations, and unified communications platforms require rock-solid stability under heavy concurrent load.
3. VICIdial
VICIdial specializes in outbound calling campaigns with predictive dialing algorithms that maximize agent talk time. Sales teams using VICIdial report productivity increases compared to manual dialing. The platform includes complete campaign management, lead tracking, and detailed reporting.
Features:
- Predictive, power, and preview dialing modes
- Real-time campaign monitoring dashboards
- Lead recycling and callback scheduling
- Inbound call blending
- Agent script customization
Use Case: Telemarketing operations, political campaigns, debt collection agencies, and any organization running high-volume outbound calling programs.
4. Issabel
Issabel emerged as a community-driven fork of Elastix after that project’s commercial shift. It is among the open source call center software providers that maintains the ease-of-use philosophy while staying completely open source. Regular updates and active community development keep the platform current with modern telephony standards.
Features
- Graphical call flow designer
- Multi-tenant support for service providers
- Built-in call center module
- Endpoint provisioning for IP phones
- Billing module for pay-per-use scenarios
Use Case: Managed service providers, small call centers, and organizations transitioning from proprietary PBX systems to open source alternatives.
5. Odoo
Odoo’s VoIP module adds calling capabilities to its comprehensive business management platform. Unlike standalone call center software, Odoo integrates telephony directly into its CRM, creating seamless workflows where every call automatically connects to customer records, sales pipelines, and support tickets. The system requires a third-party VoIP provider like OnSIP, Axivox, or Ringover to handle actual call routing.
Features
- Automatic call logging
- Click-to-call
- VoIP provider integration
- Call scripting
- Performance analytics
Use Case: Businesses already using Odoo for CRM, ERP, or project management who want integrated calling capabilities without managing a separate telephony infrastructure.
Top Call Center Software Solutions
| Software | Best For | Deployment | Starting Price | Minimum Agents | |
|---|---|---|---|---|---|
| 1 |  CallHippo | SMB outbound sales | Cloud | $1/user/month | 1 |
| 2 |  Nextiva | Unified communications | Cloud | $15/user/month | 1 |
| 3 | .webp){kind=logo} 3CX | Hybrid deployment | On-premise/Cloud | Not available | 1 |
| 4 |  Zendesk Suite | Omnichannel support | Cloud | $55/agent/month | 1 |
| 5 |  Avoxi | Global calling | Cloud | $19.99/user/month | 5 |
| 6 | %20(1).webp) Five9 | Enterprise contact center | Cloud | $149/agent/month | 10 |
1. CallHippo
CallHippo targets mid-sized, large, and enterprise sales teams that need international calling without a complex setup. Teams get local numbers in 50+ countries, enabling local presence dialing that dramatically increases answer rates. Setup takes under 10 minutes, no IT team required.
Features
- Smart call forwarding and IVR
- Power dialer
- Call analytics
- Detailed reporting
- SMS messaging
Use Case: Remote sales teams, international businesses, and SMBs making high-volume outbound calls who need a professional calling infrastructure immediately.
Launch outbound dialing, IVR, analytics, and global numbers without managing infrastructure.
Take a 10-Day Free Trial No credit card is required!2. Nextiva
Nextiva combines voice, video, chat, and surveys into a single unified platform. The service consistently ranks highest in uptime reliability, 99.999% availability, which means less than 5 minutes of downtime annually. Enterprise customers include Sony, Taco Bell, and the Boston Red Sox.
Features
- Unlimited voice and video calling
- Team messaging
- Auto attendant
- Call routing
- Voicemail-to-email transcription
Use Case: Growing businesses needing reliable, full-featured business phone systems with room to scale as headcount increases.
3. 3CX
3CX offers perpetual licensing, pay once and use forever. The software PBX runs on Windows, Linux, or as a cloud instance. Companies use 3CX to replace expensive on-premise PBX hardware with software running on standard servers or cloud infrastructure.
Features
- WebRTC video conferencing
- Live chat for website visitors
- Facebook messaging integration
- Windows, Mac, iOS, Android apps
- Hotel PBX features
Use Case: Companies wanting to own their phone system outright, organizations with specific on-premise requirements, and businesses replacing aging hardware PBX systems.
4. Zendesk Suite
Zendesk Suite treats phone calls as one channel in a comprehensive customer support ecosystem. Every interaction, call, email, chat, and social media appears in a unified agent workspace. Support tickets automatically incorporate call transcripts, creating complete customer interaction histories.
Features
- Omnichannel ticketing system
- AI-powered answer suggestions
- Customer satisfaction surveys
- Knowledge base integration
- Workforce management and scheduling
Use Case: Customer support teams managing complex multi-channel interactions who need a complete conversation history across all touchpoints.
5. Avoxi
Avoxi specializes in global communications for distributed teams. Get local phone numbers in 170+ countries, enabling customers to call local numbers regardless of where your agents actually work. Call quality remains consistent whether agents connect from home offices or global coworking spaces.
Features
- Local numbers
- Call recording and transcription
- Real-time analytics dashboards
- Softphone and mobile apps
- Toll-free number provisioning
Use Case: International businesses, remote teams, and companies with global customer bases needing local calling presence in multiple countries.
6. Five9
Five9 targets enterprise contact centers with advanced features like predictive behavioral routing that matches customers to best-fit agents based on personality, skills, and past interaction success rates. The AI analyzes conversation sentiment in real-time and suggests next actions to agents mid-call.
Features
- Predictive behavioral routing
- AI-powered agent assistance
- Omnichannel engagement (voice, email, chat, social)
- Workforce management suite
- Speech and text analytics
Use Case: Large contact centers, outsourcers, and enterprises requiring sophisticated routing, AI assistance, and comprehensive workforce optimization tools.
Comparison: Open Source Call Center vs Proprietary Call Center
| Factor | Open Source | Proprietary |
|---|---|---|
Note: The $2,000-5,000 range assumes your team has technical staff who can install, configure, and maintain the system. Organizations without this expertise will need to hire consultants or use managed hosting services, which significantly increases costs and may reduce savings compared to proprietary software.
1. Cost Comparison
Open source platforms eliminate the single largest expense: recurring software licenses. Infrastructure costs appear similar initially. Both approaches need servers, bandwidth, and storage. However, open source deployments run on cheaper commodity hardware.
Support costs vary dramatically based on internal expertise. Organizations with Linux administrators and telephony knowledge spend $1,000-3,000 monthly on community support and occasional consulting.
The break-even point typically occurs between 20 and 50 agents. Below 20 agents, proprietary solutions often cost less due to simplified setup and included support. Above 50 agents, open source savings become substantial even accounting for higher technical overhead.
2. Feature & Scalability Differences
Open source contact center solutions include every feature proprietary vendors offer, when you’re willing to configure them. Automatic call distribution, IVR, recording, analytics, and CRM integration all exist. The difference lies in implementation effort.
Proprietary platforms enable features through checkbox interfaces. Open source platforms require configuration file edits or database changes. Enabling call recording might mean changing one setting in a GUI versus editing a dialplan and configuring storage locations.
Feature gaps appear in specialized areas. Proprietary vendors build industry-specific features like HIPAA-compliant recording for healthcare or PCI-compliant payment IVR for retail. Open source platforms require custom development or third-party modules to match these specialized capabilities.
3. Customization and Control
Modify call routing logic within hours instead of filing feature requests that take quarters to implement. Create custom agent interfaces that match existing workflows.
Standard agent dashboards show generic metrics. Custom interfaces display exactly what your operation needs: competitor pricing for sales agents, customer purchase history for support, or real-time inventory for order-taking operations.
Build proprietary features that become competitive advantages. Control update timing completely. Critical patches deploy immediately. Non-critical updates wait until scheduled maintenance windows. No forced updates that break integrations or change interfaces right before your busy season.
4. Security and Compliance
Audit every line of code before deploying to production. Security teams inspect changes, verify no backdoors exist, and confirm compliance with internal security policies. Proprietary software requires trusting vendor’s security practices with zero visibility.
Deploy entirely on-premise for maximum data control. Customer conversations never leave your data center. Cloud proprietary solutions process calls on shared infrastructure in vendor-controlled data centers that create compliance challenges for regulated industries.
Implement custom encryption beyond vendor standards. Patch security vulnerabilities on your schedule. When a critical bug appears, deploy patches within hours. Proprietary vendors might take days or weeks to release patches, leaving you vulnerable during that window.
Key Features to Look For in Open Source Contact Center Solutions
Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call recording, real-time analytics, CRM integration, and multichannel support are some of the key features of contact center solutions.
1. Automatic Call Distribution (ACD)
ACD routes incoming calls to appropriate agents based on skills, availability, priority, and business rules. Basic implementations use round-robin distribution. Advanced configurations consider agent expertise, customer value, current queue lengths, and historical performance.
Skills-based routing matches customer needs with agent capabilities. Priority queuing ensures high-value interactions receive attention first. VIP customers, escalated issues, or time-sensitive calls move to the front of the queues automatically. Overflow rules maintain service levels during peak volume.
2. Interactive Voice Response (IVR)
IVR systems handle routine inquiries without agent involvement. Customers check account balances, track orders, schedule appointments, or update information through automated menus. Natural language IVR accepts conversational requests instead of rigid menu selections. Customers say, “I want to check my order status” rather than navigating five menu levels. Speech recognition accuracy now exceeds 90% for common queries.
Context-aware IVR adapts based on caller identity and history. Returning customers skip account verification menus. Database integration provides real-time information. IVR systems query inventory databases, CRM records, or order management systems to provide accurate, current information without agent involvement.
3. Call Recording
Record all calls or specific interactions based on business rules. Selective recording reduces storage costs and privacy concerns. Record only calls flagged for review, randomly sample for quality monitoring, or record based on customer consent. Automatic transcription converts recorded calls to searchable text. Find specific conversations by keyword, customer name, product mentioned, or issue discussed.
Screen recording captures the agent’s desktop activity alongside voice. Supervisors see exactly what agents clicked, what information they accessed, and where process breakdowns occurred. This identifies training gaps and system usability problems.
4. Real-Time Monitoring & Dashboards
Supervisors view queue depths, wait times, agent availability, and service levels on live dashboards. Wallboard displays show floor-wide metrics that create team awareness and friendly competition. Agents see their position versus goals throughout shifts.
Threshold alerts notify supervisors when metrics exceed acceptable ranges. Queue wait times over three minutes trigger alerts. Historical reporting identifies patterns and trends. Weekly call volume curves show staffing gaps. Monthly resolution rates highlight training effectiveness. Yearly customer satisfaction trends measure program success.
Agent performance metrics include average handle time, first call resolution, customer satisfaction scores, and adherence to schedule. These metrics drive coaching conversations and identify top performers worth studying.
5. CRM Integration
Open source call center software integrates with existing CRM systems. Screen pop displays customer records automatically when calls connect. Agents see purchase history, support tickets, account details, and notes before saying hello.
Automatic activity logging creates CRM records for every call without agent data entry. Call duration, outcome, and notes sync to customer records automatically. This ensures complete interaction history and eliminates post-call administrative work.
Click-to-call from CRM records launches calls with a single click. Sales reps dial from lead records, support agents call from tickets, and account managers reach out from customer profiles, all without touching a phone.
Unified customer views combine call history with email threads, chat transcripts, support tickets, and purchase records. Agents see complete customer relationships instead of fragmented channel-specific histories.
5. Multichannel Support (Chat, SMS, Email)
Unified agent desktops handle voice, chat, SMS, and email from a single interface. Agents toggle between channels based on volume and priority. This improves utilization and reduces the need for channel-specific specialized teams.
Channel routing applies the same intelligence as voice ACD. Chat requests route based on agent skills and availability. SMS messages trigger escalation workflows. Email routing considers subject matter expertise and current workload.
Conversation threading maintains context across channels. Customers start with chat, continue via email, and finish with phone calls without repeating information. The complete conversation history flows through each channel.
Blended agent strategies optimize resource utilization. During low call volume, agents handle email and chat. When call queues build, agents pause asynchronous channels and focus on voice. This maintains service levels across channels with smaller teams.
Pros and Cons of Open Source Call Center Software
Below, I have mentioned some pros and cons of open source call center software:
Pros
1. Lower licensing costs eliminate the biggest recurring expense. Organizations redirect saved budget toward infrastructure improvements, agent training, or customer experience initiatives.
2. Full control & customization means your platform adapts to business processes instead of forcing business process changes to match software limitations. Build features that create competitive advantages rather than accepting generic vendor capabilities.
3. Large community ecosystem provides resources, support, and continuous innovation. Thousands of developers worldwide contribute fixes, features, and integrations. Popular platforms receive updates and improvements faster than proprietary vendors can match.
Cons
1. Requires technical resources means organizations need Linux administrators, telephony engineers, or experienced consultants. Small teams without this expertise face steep learning curves.
2. Higher setup complexity extends time-to-value. Proprietary vendors offer working systems within days. Open source deployments take weeks or months to configure properly. Initial productivity drops as teams learn new systems and workflows.
3. Support limitations mean no single vendor to call when problems occur. Community forums help, but lack guaranteed response times. Paid support exists but costs extra. Critical issues might require hiring consultants rather than calling vendor support lines.
How to Choose the Right Open Source Contact Center Solution?
You should look at the use cases and business size, features, deployment, maintenance, support and community health of the open source contact center solution.
1. Use Case and Business Size Evaluation
Outbound sales operations prioritize different features than inbound support centers. VICIdial excels at predictive dialing and campaign management, perfect for telemarketing. Asterisk provides better inbound call flow control for support operations.
Team size influences platform selection. Small teams (5-20 agents) benefit from simpler platforms like Issabel with graphical interfaces. Large operations (100+ agents) need enterprise-grade stability and scalability that FreeSWITCH or Asterisk provide.
2. Feature Prioritization (ACD, IVR, Multichannel)
Evaluate feature implementation difficulty. Some platforms include features out of the box, while others require configuration or custom development. Factor implementation time and cost into selection decisions.
Consider future needs alongside current requirements. Platforms that barely meet current needs become obstacles within 18 months. Choose solutions with growth capacity, even if that capacity sits unused initially.
Test critical workflows during evaluation. Deploy proof-of-concept systems and run actual call flows through them. This reveals integration challenges, performance issues, and usability problems before committing.
3. Support and Community Health
Active communities indicate healthy projects with long-term viability. Check forum activity, commit frequency, and number of active contributors. Projects with declining activity signal potential abandonment.
Commercial support availability provides safety nets for organizations lacking deep internal expertise. Several consulting firms specialize in Asterisk, FreeSWITCH, and VICIdial, which offer everything from installation help to 24/7 managed services.
Ecosystem maturity includes available modules, integrations, and third-party tools. Mature platforms offer pre-built solutions for common needs. Immature platforms require building everything from scratch.
4. Deployment & Maintenance Considerations
On-premise deployments provide maximum control but require hardware investment, physical security, and IT staff for maintenance. Cloud deployments reduce infrastructure management but introduce ongoing provider costs.
Backup and disaster recovery plans prevent data loss and minimize downtime. Open source platforms allow flexible backup strategies from simple database dumps to complex real-time replication across geographic regions.
Monitoring and alerting systems catch problems before users complain. Configure alerts for system resource exhaustion, service failures, and performance degradation. Proactive monitoring prevents outages and maintains reliability.
Open Source vs Free Call Center Software: Key Differences
| Aspect | Open Source | Free (Freemium) |
|---|---|---|
Implementation Best Practices
Some of the best implementation practices include planning and requirement gathering, integration with telephony, training agents, testing, etc.
1. Planning & Requirement Gathering
Document current call flows before implementing new systems. Map every step from initial ring to resolution or transfer. Identify integration points with existing systems. List every system that interacts with your current call center: CRM, ticketing, billing, inventory, and scheduling. Each integration requires planning, development, and testing.
Define success metrics before launching. How will you measure whether the implementation succeeded? Call abandonment rates, average handle times, first call resolution, and customer satisfaction scores provide objective evaluation criteria.
Build realistic project timelines. Open source implementations take longer than vendors promise. Add buffer time for unexpected challenges, learning curves, and testing iterations.
2. Integration With Telephony & CRM
Choose SIP trunk providers carefully. Test call quality, reliability, and support responsiveness before committing. Develop CRM integration in phases. Start with a screen pop showing customer records when calls arrive. Add activity logging next. Implement click-to-call last. Phased rollouts allow testing and adjustment before adding complexity.
Test integrations under realistic load. Single-call tests miss race conditions, deadlocks, and performance problems that appear under production volume. Load testing reveals problems during implementation instead of after launch. Document integration APIs and data flows.
3. Training Agents and Admins
Train administrators extensively before agent training begins. Admins need deep platform knowledge to support agents, troubleshoot issues, and make configuration changes. Inadequate admin training creates bottlenecks and prevents agents from working effectively.
Create role-specific training materials. Agents need different information from supervisors. Sales agents require different training from support agents. Tailored materials reduce training time and improve retention.
Use hands-on training instead of lecture-only approaches. Agents learn by handling simulated calls in test environments. Schedule training close to go-live dates.
4. Testing and Go-Live Checklist
Execute pilot programs with limited user groups before full deployment. Select experienced agents who adapt quickly and provide constructive feedback. Pilots reveal problems while impact remains contained and easy to fix.
Test failure scenarios explicitly. What happens when internet connections fail? How does the system behave when databases become unreachable? Simulate disasters to verify backup systems and failover procedures work correctly.
Plan rollback procedures before deployment. Problems during launch require a quick reversal to old systems. Pre-built rollback procedures minimize downtime and chaos when issues occur.
Conclusion
Open source call center software delivers enterprise-grade capabilities without enterprise-grade licensing costs. Organizations with technical resources and customization needs find massive value in platforms like Asterisk, FreeSWITCH, and VICIdial.
The cost savings alone justify consideration of eliminating $50-150 per agent monthly, which adds up quickly. Beyond cost, you gain unlimited customization potential, complete data control, and freedom from vendor lock-in.
Start with focused pilots that prove viability before betting your entire operation. Test thoroughly, train comprehensively, and build internal expertise that sustains long-term success.
Reduce setup time. Get outbound dialing, IVR, analytics, and global numbers without servers or SIP complexity.
Take a 10-Day Free Trial No credit card is required!FAQs
1. What are three examples of Open Source Software?
Asterisk provides complete PBX and contact center functionality used by millions of phone systems worldwide. FreeSWITCH handles high-volume telecommunications with carrier-grade reliability and modular architecture. VICIdial specializes in outbound campaigns with predictive dialing and comprehensive campaign management.
2. Can I sell Open Source Software?
Yes. Open source licenses like GPL allow selling software, provided you distribute the source code to customers. Many successful businesses sell open source software by offering value-added services: installation, configuration, custom development, training, and support.
3. Is open source software illegal?
No. Open source software is completely legal and widely used by governments, Fortune 500 companies, and organizations worldwide. NASA, the Department of Defense, Google, Facebook, and Amazon all rely heavily on open source software. Open source licenses are legally binding contracts that grant rights to use, modify, and distribute software under specific terms.
4. How much does open source software cost?
The software itself costs zero. Implementation costs include servers, bandwidth, and technical staff time for configuration and maintenance. The total cost of ownership becomes significantly lower than proprietary alternatives above 20-30 agents.
Published : February 16, 2026
Ankit Dudhwewala is the CEO and Co-founder of CallHippo, a leading virtual phone system designed to optimize business communication through AI and automation. With a strong background in marketing and business administration, Ankit has successfully built and bootstrapped CallHippo. Ankit’s leadership and innovative approach have made him a prominent figure in the SaaS industry, driving growth and shaping the future of business communication solutions.
Subscribe to our newsletter & never miss our latest news and promotions.
24k+ people have already subscribed
