Call Centers Companies in Germany
With the willingness to expand business in the German market, comes the undisputable need to rely on call centres in Germany. The German call centre support plays an emotional consequential role in bridging the customer and seller relationship.
Here is a carefully selected list of German call centres for your reference. All the names mentioned below have gained goodwill in the market because of their specially trained team of professionals and in-depth technical support.
TENIOS GmbH
Being a cloud communication customer service provider, TENIOS has created a new benchmark in the call centre industry. Its services are based on artificial intelligence and other futuristic technologies. Its unique speech dialogue system, automatic speech recognition system and AI-based text-to-speech are well integrated within its cloud-based system.
#1
Outsourcing Bear
Outsourcing bear holds pride in its technological advancements, extensive training modules, quality results, analytics, and tailored solutions with a team of seasoned professionals from digital industries. Its multi-channel support and flexible service level agreement have made it a premium German call centre.
#2
Exordium GmbH
An expert call centre Germany- Exordium GMBH is known for its decade-old experience, lead generation and employer branding attribute. It makes use of over sixteen technological products for flawless customer care support in the German market. B2B companies are its niche in delivering customer support services.
#3
eGENTIC
eGENTIC is known for providing premium quality customer service and lead generation via digital acquisition channels and platforms. It has headquarters in Germany. It manages its database across 30 different countries and amongst over 40 million registered users. Its focussed areas are Europe, Asia-Pacific and South America.
#4
LEADHUNTER
It's an advanced B2B telemarketing company. It provides an accurate and updated database for lead generation. Its experienced telemarketing team provides innovative and self-improving solutions for exclusive leads. LEADHUNTER is also famous for its quick inbound lead follow-up and 100% attendance events in DACH.
#5
Office Call-Center GmbH
Office call-center GmbH aims at contributing towards sustainable growth and success of the economy. With perseverance, continuity and reliability as its key attribute, the team of office call centre GmbH focuses entirely on the service concept. It holds expertise in providing customer support to companies belonging to consumer goods, crafts, events, gastronomy, mechanical engineering, trade, financial services and property.
#6
enVoice
The automated processes of enVoice call centre Germany automate the job of managing recurring invoices, automatic reminders and financial reports. It provides complete digital support for online store management, instant checkout and embeds buttons. It can easily be integrated with popular payment gateways, with no additional transaction fee.
#7
hagel IT-Services
Hagel IT-Services call centre is based in Germany. Its team and management of experienced professionals are reliable and focused. The support services provided here are completely flexible and independent for each client. On attaining its system house network membership, the client has access to complete IT support throughout Germany.
#8
Optimafo
Optimafo is a Voice Services service provider. It specializes in Business Consulting, Voice Services, Non-Voice BPO/Back Office Services services. The company's head office is located in Hamburg. Around 50-249 people are currently working at Optimafo .
#9
getaline GmbH
It’s a telephone marketing company in Hamburg, Germany. Famous for its completely customised services, getaline GmbH is a key to complete customer satisfaction. All its German call centre support services are driven by the three rules- listen, understand and solve. Its set of services includes e-mail processing, back-office, social media/messaging services, chat, consulting and calls.
#10
Business Center Partners
Business Center Partners is a network of experienced professionals from the call centre industry. Its national and international offices have technically sound infrastructure. The comfortable working environment at BCP ensures that all its employees are only service-centric and aim at delivering complete customer satisfaction.
#11
TZH Telemarketing Zentrale
TZH Telemarketing Zentrale is an innovative telemarketing agency. Its primarily an outbound focussed call centre Germany. Its telecommunication solutions are entirely flexible. The call centre services at TZH are driven by the communication system from Siemens and CTI. Its high speed LAN network provides the much-needed speed and accuracy in data transfer.
#12
tricontes Group GmbH
Tricontes Group GmbH contact centre specialists operate with a presence all over Europe. The team of professionals at Tricontes is promoted with data-based digital auditing and dynamically integrated into the promotion and development process. Transformation, operations, digitalisation are its prime services. It provides a highly flexible and dynamic buy and builds a platform to its customers.
#13
ScaleMill
ScaleMill is a B2B lead generation and sales company. It helps to connect the brands with their prospects to reach revenue targets. Their services comprise outbound prospecting, client acquisition, customer success, inbound and support, lead/demand generation, CRM and web research. They follow a personalised client acquisition strategy, inbound and outbound sales, customer success management and lead generation.
#14
abravo GmbH
Abravo GmbH is a call centre service provider. Its highly optimised communication process focuses on training and communication logistics. It also has provision for software and hardware solutions apart from sales and adaptation. The German call centre support here is completely service focussed.
#15
Cloudsecretary
Cloudsecretary telephone services are designed to attend calls on behalf of its clients. This gives time to the clients to focus on their core business goals and targets. This German call centre service is available across multiple locations for companies belonging to varied industrial sectors. It is specially designed for self-employed lawyers and doctors, startups, SMEs and entrepreneurs.
#16
chain relations
Specially designed to cater to the customer acquisition and lead generation needs of B2B companies. The software and strategies at Chain relations are focussed to execute the task of inbound marketing, demand generation, buyer enablement and FIT consultation. Its a thoroughly advanced technological hub for flawless account-based marketing and inbound marketing services.
#17
D&V Philippines
D&V Philippines, a call center in Australia, as professionals leading the way for their clients. Their services include accounting/ bookkeeping, management accounting and assurance, financial planning and analysis, statutory reporting and compliance, and payroll services. It has a dedicated team of CFOs for each client.
#18
dokumenta
Dokumenta provides secure, fast and customised cloud solutions to its client. With the updated IT infrastructure and global IT quality certifications, this German call centre provides you with IT consultation and software development services.The team of professionals here are highly experienced and hence the data management here is completely secure.
#19
TMS Stuttgart
A telemarketing German call centre for consultation and complete business process outsource services. Its voice and non-voice services are focussed on providing its customers the database for better business management. Its services result from core expertise and technological advancements being practiced by the company.