AIRCALL ALTERNATIVE

Aircall is a modern business phone system that has established a significant niche in the VoIP market. With an array of various integrations and its ability to activate integrations with one-click, Aircall has managed to achieve a prominent place in the VoIP industry. While it comes with a user-friendly interface, a hardware-free setup, and a free trial, it is quite an expensive system. Well, this doesn’t mean it is not worth the price, but it is costly as compared to most of the Aircall alternatives in the VoIP market.

The market for cloud-based telephony services today is growing rapidly due to the demand for virtual call centers in most modern organizations. AirCall is one such provider that has quickly gained popularity in the Voice Over Internet Protocol (VoIP) market. With features like a user-friendly interface, free trial, and hardware-free setup, it has turned into a preferred choice for several businesses around the world. However, due to it being on the expensive side, many look for other alternatives for AirCall. CallHippo is one AirCall alternative VoIP Software that has been making waves recently in the virtual call center arena due to numerous additional features and much lower pricing.

One such Aircall substitute that has many of the same features as Aircall and provides similar value services is CallHippo.

Aircall Plans & Pricing

CallHippo is an on-demand VoIP service provider that helps businesses buy local, toll-free, online, and virtual phone numbers for more than 50 countries across the globe. With its easy-to-use interface and robust architecture, you can have your virtual call center set up in less than three minutes. Moreover, it ensures seamless business operations wherever an internet connection is available.

With a host of multiple integrations capabilities and a full-featured business phone system, CallHippo is your perfect Aircall alternative. Besides, CallHippo’s different pricing plans start range from as low as $16/month to as high as $30*/month, which is far affordable than Aircall.

Let us compare the two and discover which of them is better and why:

• Price: As compared to AirCall, the pricing of CallHippo is much cheaper. Additionally, you can purchase phone numbers from over 50 nationalities using the latter. CallHippo can be set up in a few minutes, allows for multiple integrations, and has a full-featured phone system.

• Unanswered Calls: Unlike AirCall, CallHippo allows you to send a text or transfer those text messages directly to the voicemail when customers call you before or after business hours. This is crucial to ensure that customers never feel neglected and are informed beforehand about the right time to call.

• Call Queue Engagement: AirCall sadly lets callers hear the same old engagement tone for the entire time they are on hold. However, with CallHippo your callers are much more engaged because of customizable on-hold messages. You can greet them, use music, or provide them important information and inform them about offers while they are on hold. This not only makes them less irritable, but they also stay in queues for longer.

Your callers never return unanswered with CallHippo

Just as Aircall, CallHippo lets you set custom working hours. But what adds value to this functionality of CallHippo is that it enables you to either send a greeting message to your callers or transfer them to voicemail when they place a call after your business hours. This helps them know that they have called you out of your working hours, and thus they will call later. Hence, your callers won’t feel ignored or neglected.

It keeps your callers engaged when they are placed on a call queue

Your callers likely hang up when they listen to the erring engaged tone for a long time. But, this Aircall alternative helps you keep your callers engaged with on-hold music while your representatives are busy attending other customers. You can customize on-hold music with personalized greetings or messages portraying your services, products, offering, and discounts. Thus, customers will stay on the line or queue for a longer time.

Connect with your global clients at the right time

We know that connecting with multinational clients at the right time is immensely helpful for any business. This Aircall substitute serves the purpose with a feature named Global Connect. This feature allows you to determine your client’s time zone in just a fraction of the second. Simply hover your mouse cursor on the number across the website or application and gauge the number’s validity & time zone (day, date, and time). Hence, it assures that you always call your clients at the right time.

Better Customer Support

With Aircall, you get only phone support and training. Whereas, this Aircall alternative offers you 24/7 Live Chat support, along with email & phone support, ticket, knowledge base, and training. Moreover, CallHippo’s Enterprise Plan provides you with added support alternatives.  

Apart from the above CallHippo also has a feature called Global Connect that lets you know the exact timing for the location that you are calling in. Moreover, while AirCall provides you only with basic phone support and training, You also raise a ticket, get access to an entire knowledge base, and get training, which makes CallHippo a formidable competitor for AirCall and the best Aircall alternative.