Genesys alternative

Your search for the perfect Genesys alternative ends with CallHippo. Customizable, flexible & scalable, CallHippo offers exclusive business services for your specific requirements! An in-depth comparison between Genesys & CallHippo will help you make the right decision. Learn why CallHippo is the best alternative to Genesys.

No credit card required

COMPARE FEATURES, PRICING, ALTERNATIVE AND SELECT THE BEST VIRTUAL PHONE SYSTEM

Callhippo
VS
CallHippo

About Genesys

In today’s highly competitive, fast-paced world, give your business the winning edge it needs by going for the best-in-class VoIP based business phone system. It allows you to not only communicate and collaborate seamlessly but also helps in micromanaging your marketing strategies. Also, one needs to exercise a certain level of control over the team and tools to ensure smooth workflow processes which becomes possible with such business phone systems.

A survey by Steelcase on Engagement and Global Workplace found that 88% of ‘highly engaged’ employees enjoy control over their workplace. Different modes of communication offer varying degrees of reliability and control. VoIP (Voice over Internet Protocol) allows a high degree of integration and control in the contemporary workplace environment. With VoIP, service reliability and innovation are paramount. So, if you are an existing Genesys user and are looking for a better Genesys alternative, CallHippo is a good way to go.

CallHippo – An Ideal Genesys Alternative

CallHippo is a name to reckon with when it comes to the top VoIP service providers in the market. Equipped with its intuitive, world-class features and round-the-clock support, it makes for a good choice for your firm’s business phone system. 

Right from basic call functionalities like Call Transfer, Call Conferencing, and Call Queuing to advanced features like Call Analytics, Smart Switch, and Interactive Voice Response (IVR) to name a few, CallHippo serves as a better, more wholesome alternative to Genesys. 

Benefits Of Using CallHippo

  • CallHippo provides a complete business phone system in addition to local, toll-free, online, and virtual phone numbers for 50+ countries to enable organizations to expand their business efficiently and cost-effectively
  • Using CallHippo as a replacement of Genesys empowers your team to focus more on critical tasks and thus helps your business improve customer service
  • As opposed to Genesys, CallHippo offers varied pricing plans at lower costs

Why Should You Choose CallHippo as an Ideal Genesys Alternative?

  • Deliver your daily calling commitments like a pro with Power Dialer: Empower your sales team to call a long list of customers or prospects in a snap. Bid adieu to manually going through call lists, with the Power Dialer going through all the numbers on your list super efficiently!
  • Know the right time to call your overseas clients with Global Connect: The Global Connect feature lets you find out the time zone (day, date, and time) of a particular country where you want to place a call within a fraction of a second. Moreover, it also acquaints you with information like the validity of the number you wish to dial.
  • Welcome increased call connectivity with Smart Switch: It gives agents the flexibility to toggle between multiple telephony providers and select the one that works for them. Improve call connectivity by up to 17% with the Smart Switch feature.

genesys alternative

GENESYS ALTERNATIVE – CALLHIPPO

CallHippo
Pricing Users can choose from below plans 4 available
  • Bronze at $14
  • Silver at $24
  • Platinum at $35*
  • Enterprise- Customized Solutions
Users can choose from below plans 3 available
  • Genesys Cloud 1 $98
  • Genesys Cloud 2 $143
  • Genesys Cloud 3 $182
Languages supportedEnglishEnglish
Integrations
  • Zoho
  • Pipedrive
  • Freshdesk
  • Slack
  • Zapier
  • Hubspot
  • Zoho CRM
  • Zendesk
  • Intercom
  • Groove
  • Pipedrive
  • Zapier
  • Zoho
  • Salesforce
Devices Supported
  • Windows
  • Android
  • Mac
  • Web based
  • iOS
  • Web based
Available Support
  • Phone
  • Email
  • Live Support
  • Training
  • Tickets
  • Phone
  • Knowledge base
Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Toll free/ Local number
  • Auto attendant
  • Advanced call routing
  • Voicemail Managment
  • Online Faxing
  • Audio/web conferencing
  • Mobile Apps
  • Text Messaging
Suitable for company size
  • Small, Medium & Large enterprises
  • Custom plans as needed
  • Small business, Mid size business
Product infoCallHippo is an excellent software tool that fulfil all the phone system related requirement of businesses Genesys is a browser-based telephone system which is most useful for SMBs and sales teams

*The above comparison clearly shows that CallHippo is one of the best Genesys alternatives in 2020 because of its customization abilities, pricing affordability, customer support, and other such excellent features.

If your business is looking for a simple yet affordable virtual phone number provided with a robust set of features that are easy-to-use, CallHippo is the top VoIP based alternative. The company also offers a free trial to help you make an informed decision. Visit CallHippo’s website to know all the details.

Declaration: All of the information is true as per best of our knowledge

SETUP YOUR PHONE SYSTEM IN LESS THAN 3 MINUTES

No credit card required

Avatar

Published by

Last updated: November 12, 2020

Request a Demo

×

Get Started Now!