by CallHippo | Aug 25, 2022 | solutions
Data analytics is critical for businesses because it allows them to gauge and optimize their process and performance. And for result-oriented or effective data analytics, you will certainly need a significant amount of data. The same rule of thumb applies when it... 
by Hiba Ali | Jun 24, 2022 | solutions
Today’s competitive marketplace demands that businesses offer their customers the best service possible. By investing in a credible IVR service provider, your business can benefit from call routing, increased professionalism, reduced business costs, more... 
by Supriya Bajaj | May 25, 2021 | solutions
Research shows that 97% of employees feel that communication has an impact on everyday tasks. Surprising, isn’t it? Communication matters! With businesses competing across borders, it is imperative to spotlight communication strategies to drive efficiency.... 
by Rohit Rajpal | Mar 26, 2021 | solutions
Customer service has become an integral part of every business. 90% of Americans use customer service as the primary factor in deciding whether to buy products from a company. However, 12% of Americans say their number one frustration with customer service is “lack... 
by Supriya Bajaj | May 21, 2018 | solutions
Keeping your customers happy and engaged is definitely a top-most priority for any small business in today’s hyper-dynamic marketspace. If your business does not have a great model to communicate with clients, you are sure to witness a dip in your customer ratings.... 
by khoshant | Mar 14, 2018 | solutions
Cloud Telephony adoption has absolutely skyrocketed in recent times and investing in an intelligent virtual phone system is the smartest move for your business! In fact, experts predict that a whopping one billion users will seamlessly adopt a virtual phone number by...
