5 Best IVR Service Providers of 2023 : Buyers Guide

5 Best IVR Service Providers of 2023 : Buyers Guide

Today’s competitive marketplace demands that businesses offer their customers the best service possible. By investing in a credible IVR service provider, your business can benefit from call routing, increased professionalism, reduced business costs, more...
Everything You Need to Know About NPS

Everything You Need to Know About NPS

Over 65% of Fortune 1000 companies have accepted this index, and they are constantly trying to improve it. Yes! we‘re talking about Net Promoter Score a.k.a. NPS. Now, if you’re not using this score or you’re thinking about it, then you’re in the right direction....

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