Gone are the days when you could sit behind closed doors, bury yourself into the depths of the cost and features of your product, revel in the premium quality of your product, set a price which would justify all the sweat and grime which went into shaping your dream,...
If you are a new entrepreneur or part of a growing small business, the chances are high that you know the value of marketing well. In the current digital era, if you don’t promote your product and get in touch with your target audience, you will be left behind in the...
Keeping your customers happy and engaged is definitely a top-most priority for any small business in today’s hyper-dynamic marketspace. If your business does not have a great model to communicate with clients, you are sure to witness a dip in your customer ratings....
Cloud Telephony adoption has absolutely skyrocketed in recent times and investing in an intelligent virtual phone system is the smartest move for your business! In fact, experts predict that a whopping one billion users will seamlessly adopt a virtual phone number by...
It is approximately 8 times costlier to acquire a new customer than retaining an old one, and companies lose around 20% of their customers annually, even with their best efforts! There are various techniques which can be a helping hand in customer retention and...
Over 65% of Fortune 1000 companies have accepted this index, and they are constantly trying to improve it. Yes! we‘re talking about Net Promoter Score a.k.a. NPS. Now, if you’re not using this score or you’re thinking about it, then you’re in the right direction....
I was using another cloud phone system which was pretty bad. Long delays, many calls disconnected—it was almost impossible. I switched to CallHippo and it was a massive improvement. Almost imperceptible delay, very clear audio quality—customers do not even realize I'm not in the country.
