Published : March 13, 2025Traditional cold calling methods can be frustrating and inefficient. This is where cold call dialers can help. They reduce frustration, ensure automated dialing, and allow your sales team to find real prospects significantly quicker. However, not all dialers are created equal.
For example, a small business focusing on lead generation might prioritize a power dialer for its speed, while a B2B company selling complex software could benefit more from a preview dialer to personalize each call.
So, how do you pick the best cold calling dialer for your business? We’ll see now.
Understanding Cold Calling & Dialers
Cold calling is a type of direct marketing in which a sales representative calls on potential customers who did not previously express interest in their products or services. Unlike inbound sales, where the customer initiates the call, cold calling campaigns put the initiative in the hands of the sales team oftentimes without any previous contact made.
Cold calling is an effective way of generating leads, introducing products, or just establishing business relations. The dialer enables you to call prospects without entering phone numbers manually. Cold calling software also connects you with live leads and automates call list management.
Different dialers offer various degrees of automation, personalization, and efficiency. The one that best suits your operation will depend on your needs, the call volume you expect to manage, and the degree of control you need over the calling process.
CallHippo Parallel DialerTypes Of Cold Calling Dialers
Understanding the different types of cold calling dialers is essential to selecting the right tool for your sales team. Here’s a breakdown of the most common types:
1. Preview Dialer
A preview dialer gives agents a moment to know about a prospect before calling. The system can display customer information about previous interactions, company details, or specific interests that can personalize their pitch.
This type of dialer is well suited for sales teams that deal with high-value leads, B2B sales, or complex products where a customized approach can extract better conversion rates. It ensures that agents are well-prepared before making a call so that the conversation can be more effective.
For instance, if an agent sees that a prospect recently downloaded a whitepaper on a specific topic, they can tailor their opening to address that interest directly.
- Allows agents to personalize calls for better conversions.
- Ensures better preparedness, leading to more meaningful conversations.
- Slower call rates compared to automated dialers.
- Not ideal for high-volume outbound campaigns.
2. Power Dialer
A power dialer automatically dials the next number in the list as soon as an agent finishes the previous call. Unlike a preview dialer, agents do not have time to review contact details before the call starts. Power dialers are perfect for high-volume sales campaigns, where efficiency might matter more than personalization.
If you want to reach a large number of leads quickly, such dialers ensure that no time is wasted between calls, keeping agent availability at a high stakes. For example, a telemarketing company running a short-term promotional campaign might use a power dialer to reach as many potential customers as possible in a limited time.
- Increases call volume and efficiency by dialing automatically.
- Ensures agents are constantly engaged without downtime.
- Lacks personalization since agents don’t review contact details before calls.
- Can lead to agent burnout due to continuous dialing.
3. Predictive Dialer
A predictive dialer enhances automation further by employing algorithms to dial several numbers at a time. It predicts when a live operator will be available and connects the operator to the live call, obtaining value from the operation.
This type of dialer is able to work much better with large sales teams making thousands of calls per day. However, one of the disadvantages of this would be if there are no agents available when a call connects, which may cause potential customers to become frustrated.
- Maximizes agent talk time by predicting availability and dialing multiple numbers.
- Best for large-scale outbound campaigns with high call volumes.
- Risk of dropped calls if no agent is available when a call connects.
- Can frustrate leads due to longer wait times before connecting to an agent.
4. Progressive Dialer
A progressive dialer works somewhat like a power dialer, but it only dials a new number when an agent is ready to take a call. Unlike predictive dialers, it ensures prospects never get into unusually high dropped calls or waiting time.
It even allows some degree of personalization while ensuring a steady number of calls are made. It is perfect for businesses that require a rigid yet methodical calling routine without excessive pressure on the agents.
- Ensures steady call flow without overwhelming agents.
- Reduces the risk of dropped calls and improves customer experience.
- Slightly slower than predictive dialers due to one-at-a-time dialing.
- Not as fast as power or predictive dialers for high-volume outreach.
5. Auto Dialer
An auto dialer is a broader name for any kind of automatic dialing system that dials a phone number from a pre-set list. Pre-recorded messages, interactive voice response options, and voicemail drops, among others, can be included.
Auto dialers are used mainly for reminder calls, surveys, telemarketing, and mass notifications. It is for those whose businesses have to contact the public fast and do not necessarily require live agents that automatically dial was developed.
- Automates mass calling for reminders, surveys, and notifications.
- Saves time and labor costs by handling repetitive tasks.
- Not suitable for personalized sales calls.
- May result in low engagement if recipients ignore automated messages.
6. VoIP Dialer
A VoIP dialer operates via the internet, using Voice over Internet Protocol technology rather than traditional phone lines. This enables the businesses making calls to do so in a less expensive fashion and integration with customer relationship management systems, email platforms, and other digital tools.
The VoIP dialers are just right for the people who seek to decrease the costs of making their calls, provide more flexible services, and support their remote sales teams.
- Reduces calling costs by using the internet instead of phone lines.
- Easily integrates with CRM and other digital tools.
- Requires a strong and stable internet connection for call quality.
- May experience latency or dropped calls in areas with poor internet connectivity.
The Right Dialer = More Deals! Here’s How to Choose One
With so many dialer options available, choosing the right one depends on various factors. Here’s a step-by-step guide to selecting the best dialer for your business:
1. Assess Your Business Needs and Goals
Before investing in a dialer, determine your primary objectives. Are you trying to increase call volume, improve personalization, or automate repetitive tasks?
- If your goal is high-volume calling, predictive dialers work best.
- If personalization is crucial, preview dialers are ideal.
- If you need a balance, progressive or power dialers may be the right choice.
2. Understand Your Call Volume & Agent Capacity
The size of your sales team and the number of calls they handle daily will affect your choice.
- Large teams should consider predictive dialers to maximize efficiency.
- Small to mid-sized teams may benefit from power or progressive dialers, which allow for steady call pacing without overwhelming agents.
3. Look for Must-Have Features
Different dialers offer different features. Look for:
- Call recording – To review conversations and improve performance.
- CRM integration – To keep track of leads and manage customer data.
- Analytics and reporting – To measure performance and optimize call strategies.
- Voicemail drop – To leave pre-recorded messages when a call goes to voicemail.
4. Consider Third-Party Integrations
If your business uses a CRM system (like HubSpot, Salesforce, or Zoho CRM), make sure the dialer you choose integrates seamlessly. This will help reduce manual work and streamline your workflow.
5. Keep an Eye on Compliance
Cold calling is subject to legal regulations, such as:
- Do Not Call (DNC) lists – Avoid calling numbers that have opted out.
- TCPA compliance – Ensure your calls adhere to telemarketing laws.
- GDPR & Data Privacy Laws – Protect customer data and privacy.
Selecting a dialer with built-in compliance features can save you from potential legal trouble. Failure to comply with TCPA and DNC regulations can lead to penalties of up to $500 per call, with willful violations reaching $1,500 per call. Make sure your dialer includes automatic DNC list scrubbing to avoid costly fines.
6. Consider Your Budget
Dialers come at various price points. While some offer basic features for free, others charge per user or call volume.
- If you have a tight budget, VoIP dialers or Google Voice might be good options.
- If you need advanced automation, investing in a predictive or power dialer may be worthwhile.
Top 10 Cold Calling Dialers For 2025
The best cold calling dialer for your business highly depends on the number of your team, the volumes of calls they’re going to make, the budget allowed, and any additional features desired. Read through and find the perfect option for your needs:
| Platform | Free Trial | Pricing | Best For |
|---|---|---|---|
| CallHippo Parallel Dialer | 10 days | $25–$200/user/month | Sales & support teams needing AI-powered cold calling. |
| MightyCall | 7 days, 100 mins | $15–$30/user/month, custom | SMBs needing a simple virtual phone system. |
| Grasshopper | 7 days | Not available in India | Entrepreneurs needing a no-fuss phone system. |
| Zoom Phone | None | $10–$20/user/month | Businesses needing unified voice, video, and messaging. |
| Google Voice for Business | 14 days | $160–$1,700/user/month, custom | Google Workspace users wanting a business phone. |
| HubSpot Sales Hub | 14 days | $90–$150/user/month | Sales teams needing CRM with built-in calling. |
The information provided in this article is for informational purposes only. Our recommendations are based on the features, functionalities, and potential benefits of each dialer and are intended to assist you in making an informed decision.
1. CallHippo Parallel Dialer
CallHippo Parallel Dialer is an AI-powered cold calling solution that dials multiple leads simultaneously, allowing sales reps to prospect with less waiting time and more time talking. It features smart call routing, spam shield protection, and real-time analytics to reduce manual effort and increase conversions. It is the best tool for sales or support teams looking to scale their outreach.
Features
- AI-powered parallel dialing
- Smart call routing
- Spam shield protection
- Lead prioritization
- Real-time analytics & reporting
- CallHippo’s dialer works smoothly with minimal downtime, helping sales teams make calls efficiently.
- The platform has a simple interface, making it easy for users to navigate and adopt it quickly.
- The support team is responsive and helps resolve issues quickly, even during odd hours.
- Some users experience issues dialing certain countries or toll-free numbers without clear explanations.
- The software sometimes freezes or lags, affecting workflow.
Best for Industry
- Sales teams and customer support centers that need to connect with large volumes of leads efficiently.
- Businesses looking for AI-driven automation to improve cold calling success rates.
Pricing
- Basic Plan: $25/user/month
- Ultimate Plan: $200/user/month
- 10-day free trial
*Pricing as on 14-03-2025*
With Parallel Dialer
- Multi-Lead Dialing
- Spam Shield
- Live Analytics
2. MightyCall
MightyCall is a virtual phone system built to enable professional communication for small—to medium-sized firms with straightforward management options. It provides clear and professional calling solutions for small and medium businesses, enabling their teams to effortlessly manage service interactions from anywhere in the world.
With a user-friendly interface and cloud accessibility, this solution is ready for speculation for any business in need of an effective cold calling system.
Features
- Call routing
- Call flow designer
- Auto attendant
- Three-way call
- VIP & block list call routing
- Many users praised the support team for being helpful, especially for those who aren't tech-savvy.
- Users liked the competitive pricing, money-back guarantee, and flexible cancellation policies.
- The platform offers useful tools like call recordings, call notes, and business call identification.
- Some users found the initial setup process difficult, though customer support helped resolve issues.
- A few users reported dropped calls and audio problems, especially when using certain devices or networks.
Best for Industry
- Small to medium-sized businesses seeking a reliable and straightforward communication solution.
Pricing
- Core: $15 user/month
- Pro: $23/user/month
- Power: $30/user/month
- Enterprise: custom pricing
- 7 days and 100 minutes free trial
*Pricing as on 14-03-2025*
3. Grasshopper
Grasshopper boasts a virtual phone system that is basically intended for entrepreneurs and small business owners with no need for complex setups; it has made the work of call handling through mobile and desktop really easy, allowing them to connect and communicate as they should with their clients.
Features
- Call recording
- Call transfer
- Employee directory
- Automated attendant
- Fax management
- You only pay for what you use, making it budget-friendly for small businesses.
- Includes voicemail-to-email transcription, call screening, multiple extensions, and IVR for directing calls.
- Lets you make calls from your business number and manage voicemails on the go.
- Lacks CRM integration and some advanced call features found in other VoIP services.
- When forwarding calls, it shows the Grasshopper number instead of the caller’s actual number.
Best for Industry
- Entrepreneurs and small business owners needing a professional phone system without complex setups.
Pricing
- Not available in India
- 7-day free trial
*Pricing as on 14-03-2025*
4. Zoom Phone
Zoom Phone is a cloud phone system of enterprise standard designed for businesses that need seamless communication through voice and video conferencing and team collaboration. Integrated into the Zoom ecosystem, it guarantees seamless connectivity and reliable calling for corporate officers in pursuit of more efficient communication.
Features
- Call forwarding
- Call transfer
- Call blocking
- SIP trunking
- Call queue
- Zoom Phone works on mobile and desktop, making it convenient for on-the-go use.
- Since most people are familiar with Zoom, meetings and calls are easier to set up without extra training.
- It connects well with other platforms like Zendesk and Google Workspace for smooth workflows.
- Free meetings are capped at 40 minutes, which can be restrictive.
- A stable internet connection is necessary, and poor network conditions can cause disruptions.
Best for Industry
- Businesses requiring unified communication solutions combining voice, video, and messaging.
Pricing
- US & Canada Metered: $10/month/user
- US & Canada Unlimited: $15/month/user
- Global Select: $20/month/user
- No free trial
*Pricing as on 14-03-2025*
5. Google Voice for Business
Google Voice for Business is a soft VoIP phone system that is flexible and scalable when integrated with Google Workspace. The business can track calls, voicemails, and messages from any device. It is perfect for teams that need a simple yet powerful communication tool. Other Google services combine well with this to increase productivity and workflow features.
Features
- Call conferencing
- Call center management
- Caller ID
- Online voice transmission
- VoIP connection
- Google Voice requires minimal setup and is user-friendly, making it accessible for businesses of all sizes.
- It allows users to maintain a separate business number without needing another phone.
- Users can read voicemails as text and screen calls before answering, improving efficiency.
- Lacks advanced business tools like setting specific business hours or custom voicemail messages.
- Some users experience missed calls or delayed voicemails, especially with poor internet connections.
Best for Industry
- Businesses already using Google Workspace seeking an integrated communication tool.
Pricing
- Business Starter: ?160.65/user/month
- Business Standard: ?864/user/month
- Business Plus: ?1,700/user/month
- Enterprise: custom pricing
- 14-day free trial
*Pricing as on 14-03-2025*
6. HubSpot Sales Hub
HubSpot Sales Hub is an all-in-one sales engagement platform that combines CRM, automation, and communication tools with built-in calling features. It helps sales teams manage customer interactions more efficiently, track conversations, and optimize outreach efforts. The platform is perfect for businesses looking to enhance their sales process with data-driven insights and streamlined workflows.
Features
- Contact management
- Sales pipeline management
- Lead capture
- Sales reports
- Email tracking
- HubSpot is simple to learn and fully customizable, allowing businesses to tailor it to their needs without third-party help.
- The platform saves time by automating emails, follow-ups, and workflows, making sales and marketing more efficient.
- It’s reasonably priced for smaller companies and provides essential CRM features without overwhelming complexity.
- While the base price is reasonable, adding extra features can make it costly.
- New changes require users to adapt, which can be time-consuming for teams.
Best for Industry
- Sales teams looking for an all-in-one platform to manage customer interactions and streamline workflows.
Pricing
- Sales Hub Professional: $90/month/seat
- Sales Hub Enterprise: $150/month/seat
- 14-day free trial
*Pricing as on 14-03-2025*
7. Aircall
Aircall is a cloud-based phone system designed for sales and customer support teams. It offers a scalable and flexible solution for handling business calls. With its intuitive interface and easy CRM integrations, Aircall enables teams to collaborate efficiently and effortlessly manage high-volume calls. This solution makes Aircall the top choice for growing businesses.
Features
- Inbound call center
- Real-time reporting
- VoIP connection
- SIP trunking
- Voicemail transcription
- Aircall integrates well with tools like HubSpot, making it easy to log calls and recordings and automate workflows.
- The platform has a simple interface, quick setup, and smooth call routing.
- It provides useful call statistics, helping businesses track and improve performance.
- Users report occasional sync issues, bugs, and connectivity problems.
- Customer service response time and issue resolution could be better.
Best for Industry
- Customer support and sales teams need a scalable and collaborative communication platform.
Pricing
- Essentials: $30/license
- Professional: $50/license
- Custom: custom pricing
- 7-day free trial
*Pricing as on 14-03-2025*
8. RingCentral
RingCentral is a leading cloud communications platform that offers businesses an all-in-one solution for voice, video, messaging, and collaboration. It is built for organizations that need a reliable, high-performance system to manage calls at scale while ensuring seamless connectivity across multiple locations and devices.
Features
- Call transfer
- Call recording
- Predictive dialer
- Online voice transmission
- Sentiment analysis
- The platform is user-friendly, making communication smooth and hassle-free.
- No dropped calls or static, ensuring clear conversations.
- Allows calling, texting, voicemail, and integrations with other tools.
- No option to categorize contacts into folders based on client organizations.
- Some users experience brief system issues affecting calls or texts.
Best for Industry
- Enterprises seeking a comprehensive communication solution with advanced features.
Pricing
- Core: $20/user/month
- Advanced: $25/user/month
- Ultra: $35/user/month
- 14-day free trial
*Pricing as on 14-03-2025*
9. Klenty
Klenty is a sales engagement platform that helps businesses improve their outbound calling strategies. It enables sales teams to automate follow-ups, personalize outreach, and track engagement, making cold calling more efficient and data-driven. Klenty is an excellent tool for businesses that have their focus on scaling their outbound sales efforts.
Features
- Contact management
- Email marketing
- Lead management
- Template management
- Third-party integrations
- Klenty is simple to navigate, making it easy to set up and manage email campaigns.
- Includes automated follow-ups, email personalization, and open/click tracking for efficient outreach.
- Users find the support team helpful, responsive, and knowledgeable.
- Some users experience minor software bugs that can disrupt campaign performance.
- Certain integrations and reporting features need improvement for better usability.
Best for Industry
- Sales teams and outbound marketers looking for an automated, data-driven approach to cold calling and multi-channel outreach.
Pricing
- Starter: $50/month
- Growth: $70/user/month
- Plus: $99/user/month
- 14-day free trial
*Pricing as on 14-03-2025*
10. Toky
Toky is a cloud-based business phone system designed for teams that need a simple, scalable, and cost-effective solution for calling. It will let businesses make and receive calls from anywhere while integrating with CRM tools with the aim of enhancing sales and customer support interactions. Toky is ideal for teams wanting to improve the efficiency of their cold calling endeavor with minimal setup.
Features
- Call routing
- VoIP connection
- On-demand recording
- Auto dialer
- Queue management
- Simple setup and implementation make it user-friendly for businesses.
- Offers solid features like CRM integration and call tracking.
- Provides excellent metrics with detailed, easy-to-understand reports.
- Some users report slow response times and unhelpful support.
- Occasional dropped calls and connection issues affect reliability.
Best for Industry
- Small to mid-sized businesses and remote teams needing a cloud-based phone system with CRM integrations for seamless customer communication.
Pricing
- Entrepreneur Plan: $20/agent/month
- Business Plan: $25/agent/month
- Enterprise Plan: custom pricing
- Free trial available
*Pricing as on 14-03-2025*
Conclusion
Cold calling does work; however, you need the right tools for it. Cold calling dialers save time, increase productivity, and keep your team in the selling, not dialing, business. Whether you seek a VoIP dialer for low-cost calls or a predictive dialer for high-volume ones, making the right choice one the best dialer for cold calling is crucial.
The best cold calling dialers offer automation, integrations, and compliance features to keep your outreach smooth and effective. Not quite sure which one fits your business? Try a few with free trials to find the perfect match. The right dialer will make calling easier and help you close more deals. Start exploring today and take your sales game to the next level!
Updated : March 19, 2025
Priya Naha is an experienced technical content writer who focuses on VoIP and telephony technologies. Her expertise in telecommunication and content marketing allows her to simplify complex topics with real-world knowledge, making her writing relatable, informative, and easy-to-read. Her direct involvement with VoIP products and solutions makes her a reliable voice in the field.
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