_alternatives_feature.webp "Quo (Formerly Openphone) Alternatives")
Updated : February 13, 2026OpenPhone became a common choice for teams that wanted simple VoIP without hardware. For some, it worked. For others, it did not. No product fits every business.
We believe Quo, formerly OpenPhone, remains a strong Voice over Internet Protocol service. Still, several Quo alternatives offer better cost control, call handling, or scale. Quo rebranded in 2025, but the goal stayed clear. Help teams communicate well. This guide reviews the best Quo alternatives for 2026, with real strengths and real limits.
Why Look for Quo (OpenPhone) Alternatives?
Customer reviews point to a clear trade-off. Quo keeps things simple and affordable, but that simplicity creates limits once teams depend on phones every day. It works best if you need a simple unified phone system. It also has excellent team collaboration features. After that, issues appear.
- Low entry cost: One of the cheapest ways to start with a business phone system
- Solid mobile apps: iOS and Android apps feel clean and easy to navigate
- Quick setup: Teams can activate numbers and place calls within minutes
- Support Gaps: Help relies mostly on email. When calls fail, slow replies block work
- Call reliability: G2 users report dropped calls, caller ID errors, and feature bugs
- No desk Phone Option: Quo works only through apps, not physical VoIP phones
- Limited Growth Tools: No video calls, basic call routing, weak analytics, and no live call controls
- Few Integrations: Fewer direct links with tools like Salesforce or HubSpot
These limits push teams to search for Quo (OpenPhone) alternatives that stay stable, cost less as teams grow, and support daily call volume without friction.
How We Reviewed and Listed Quo (OpenPhone) Alternatives
When we reviewed Quo alternatives, we focused on practical factors that affect daily use. These are the points teams usually care about after a few months on Quo.
- Features: We checked whether each tool covers core needs such as call routing, shared inbox access, voicemail tools, and basic analytics without extra add-ons.
- Ease of use: We looked at how simple the interface feels for small teams and how fast new users can start work without training.
- Integrations: We reviewed CRM and business app support, especially direct links with tools like HubSpot, Salesforce, and helpdesk platforms.
- Customer support: We assessed support access, response speed, and help options when calls fail or accounts face issues.
- Cost and value: We compared pricing over time, not just entry plans, to see how costs change as teams add users or features.
Comparing Quo (OpenPhone) Alternatives
| Provider | Pricing (per user/month) | Key Features | Best for | |
|---|---|---|---|---|
| 1 |  CallHippo | $1– $45 | Call routing, IVR, call analytics, CRM integrations, global business phone numbers, business texting, unlimited calling, and call monitoring | Mid-sized, Large, and Enterprise teams needing scalable VoIP solutions |
| 2 |  Dialpad | $15 – $25 | AI voice intelligence, call recording, team messaging, integrations with Google Workspace & Microsoft 365 | Mid-sized and enterprise teams with a sales or support focus |
| 3 |  Nextiva | $15 – $75 | VoIP calling, video conferencing, team collaboration, CRM, analytics, and mobile app | Mid-sized to large enterprises needing unified communication |
| 4 |  RingCentral | $20– $35 | Messaging, video, voice, contact center, integrations, analytics, call management | Enterprises seeking complete UCaaS and contact center solutions |
| 5 |  Aircall | $30 – $50 | Shared inbox, call queuing, IVR, analytics, unlimited international calling, integrations with CRM & helpdesk | Mid-sized sales and support teams managing high call volume |
| 6 |  Grasshopper | $14 – $55 | Virtual phone numbers, call forwarding, voicemail transcription, desktop & mobile app | Businesses needing virtual phone systems and flexible call handling |
| 7 |  Vonage | Pricing not available | VoIP calling, SMS, video conferencing, ring groups, integrations, and call management | Mid-sized to large teams seeking cloud-based business phone systems |
| 8 |  Google Voice | $10 – $30 | Voicemail transcription, call forwarding, international calling, text messages, and integrations with Google Workspace | Teams using Google Workspace needing basic, cost-effective VoIP solution |
Reviewing the 8 Best Quo (OpenPhone) Alternatives
We evaluated each platform using our CORE-5 Framework: Cost, Omnichannel readiness, Routing depth, Enterprise readiness, and Support reliability
1. Dialpad
Dialpad focuses on call intelligence rather than simple telephony. It combines business calling with automatic audio transcripts, summaries, and searchable conversations. Sales and support teams that audit calls, coach reps, or track talk quality gain clear value. The platform works more like a call analysis tool than a basic phone system.
Pros
- Accurate call transcription and recording.
- Useful features for sales and support teams.
Cons
- Interface feels busy and complex.
- Calls drop or disconnect on occasion.
- Some call recordings fail or show errors.
- Dialpad fits small business owners and teams that review calls daily. Teams that only need stable calling may find it heavy and expensive. Value appears when call insight guides decisions.
2. CallHippo
CallHippo is a business communication solution that helps teams improve their call connectivity and manage every customer communication under one dashboard. The platform supports office calling, call center use, omnichannel support, WhatsApp Business API, and AI voice tools under one account.
With CallHippo, teams can start with basic calling, then move into call center workflows, CRM logic, and compliance support as needs grow. Pricing starts at $1 per user per month, which keeps entry costs low while still allowing scale.
CallHippo is ideal for teams that plan for growth and want control over routing, access, and reporting from day one. Here is a detailed breakdown of why CallHippo could be the best solution for your business, with features like:
- CallHippo offers rule-based routing with multi-level IVR, business hour rules, a team collaboration tools and CRM-based VIP routing for business communications. Teams control call flow based on caller type, time, or account value.
This setup helps teams handle scale:
- Priority routing: High-value callers reach senior agents first.
- Load balance: Calls spread across agents without manual action.
- After-hours control: Calls route to voicemail or backup teams outside work hours.
- CallHippo provides AI call transcription through its AI add-on. The system converts recorded calls into readable text after the call ends. Teams can search and review transcripts inside the dashboard. This feature supports real business needs:
- Call review: Managers read exact conversations without replay.
- Compliance records: Verbal confirmations stay documented for audits or disputes.
- Sales coaching: Leaders review real calls and identify pitch or tone gaps.
- CallHippo combines calls, SMS, WhatsApp, and social messages inside one shared inbox. Agents reply, assign, and track all conversations from one place. This inbox supports daily operations:
- Faster replies: No app switch between calls and chats.
- Clear ownership: Each conversation has an assigned agent.
- Full context: Past calls and messages stay visible per contact.
- CallHippo provides call logs, agent metrics, and performance reports across plans. AI add-ons unlock speech insights and deeper review data. These reports support decisions:
- Team review: Leaders identify strong and weak performance.
- Capacity planning: Data shows peak hours and load gaps.
- Quality checks: Call tags and feedback support audits.
- CallHippo AI also creates short call summaries that highlight key discussion points and next steps. These summaries appear alongside call records. This helps teams with:
- Fast context: Anyone can grasp call outcomes in seconds.
- Clear follow-ups: Tasks and callbacks stay visible for teams.
- Consistent review: Managers see uniform summaries across agents.
- CallHippo connects with major CRM (Customer Relationship Management) tools and uses CRM fields for call routing and visibility. Calls link directly to contact and deal records. This helps teams stay aligned:
- Context access: Agents view account details before they answer.
- Priority handling: Key deals route faster without manual steps.
- Clean records: Calls auto-log inside CRM systems.
Why CallHippo Outperforms Quo (Formerly OpenPhone)
Quo’s business tools work for early teams. Limits appear once call volume, routing depth, or uptime matter.
- No desk phone support
- Basic routing only
- Limited analytics
- Email-only support
- Weak control at scale
- Rising cost per user
- Narrow channel support
What CallHippo Does Better:
- Volume support: CallHippo supports parallel calls, campaign tools, and call-center style use under Pro Suite plans. Quo works best for low to moderate call volume.
- Routing depth: CallHippo offers IVR layers, CRM-based routing, date-based call rules, and VIP paths. Quo stays simple.
- Channel range: CallHippo supports WhatsApp, SMS, and social chat in one inbox. Quo stays voice-first.
- Reporting depth: CallHippo offers speech data and performance views through add-ons. Quo lacks this layer.
- Enterprise fit: CallHippo includes SLA, SSO, compliance help, and priority support. Quo does not aim at regulated or large teams.
- CallHippo fits teams that handle real call volume. It supports basic features along with complex routing, shared inbox use, advanced analytics, and long-term growth without workarounds. Sales and support teams keep control as usage rises. Reports stay useful. Quo works for small teams with light call use. Limits appear once volume grows or workflows need structure. If calls affect revenue or customer trust, CallHippo avoids a forced switch later.
3. Nextiva
Nextiva delivers a full business phone suite with voice, messaging, and analytics under one vendor. It emphasizes uptime, support access, and predictable service over deep customization. Many growing teams adopt it to reduce vendor risk and support gaps.
Pros
- Reliable support from the team.
- Interface remains intuitive for daily use.
Cons
- Configuration can feel complex.
- Setup sometimes takes longer than expected.
- Number management causes occasional problems.
- Nextiva suits teams that value reliability and vendor support over flexibility. It works well for steady operations but may feel rigid for teams that need frequent workflow changes..
4. RingCentral
RingCentral targets large organizations that need calling, messaging, and video across regions. It supports complex setups, deep integrations, and enterprise-grade security. Teams tied to corporate software stacks adopt it for standardization.
Pros
- Easy to use with a clear interface.
- Centralized communication keeps messages and calls in one place.
Cons
- Learning curve for new users.
- Occasional call glitches disrupt workflow.
- Performance can be slow at times.
5. Aircall
Aircall handles inbound and outbound call flow for sales and support teams. It offers strong routing, queue control, and CRM links, with a clean interface and top communication channels that keep agents focused on calls rather than system setup.
Pros
- Easy to use with an intuitive interface.
- Integrates smoothly with CRM systems.
Cons
- Occasional connectivity problems.
- Some call functions fail intermittently.
- Certain features remain limited compared to competitors.
- Aircall suits teams where calls drive daily operations. Teams that rely on text, chat, or reporting depth may reach limits over time.
6. Grasshopper
Grasshopper acts as a virtual number and call forwarding system. It suits solo founders or small teams that need a business number without software complexity. It works best for basic call routing, and its small business plan supports unlimited users and 4 phone numbers with unlimited users.
Pros
- Simple setup and easy use for solo founders
- Call forwarding lets users manage business calls from a personal phone
Cons
- Call quality drops occur for some users
- App glitches affect reliability at times
- Grasshopper works for individuals or micro teams. Teams needing shared workflows or reporting outgrow it quickly.
7. Vonage
Vonage offers modular plans with calling, messaging, and API access. Teams can tailor setups for technical needs, integrations, or custom applications. The platform fits builders more than plug-and-play users. It has strong mobile and desktop apps too.
Pros
- Simple setup with an interface that teams learn fast
- Stable call quality across desktop and mobile devices
Cons
- Call drops occur during peak hours for some users
- Text features feel limited compared to competitors
- Support response time frustrates teams during urgent issues
- Vonage fits technical teams that want control and customization. Non-technical teams may face friction during setup and support use.
8. Google Voice
Google Voice provides basic calling and text tied to Google Workspace accounts. It covers numbers, voicemail, and simple routing, without advanced call control. It suits teams that need a simple phone layer inside Google Workspace.
Pros
- Simple setup and easy daily use without extra cost
- Separate business number with call and text access on one device
Cons
- Limited features for teams or advanced workflows
- Call reliability issues due to app bugs
- Weak automation and number control options
- Google Voice suits light business use inside Google Workspace. Teams that need routing depth, analytics, or structured support may feel limited.
Verdict on the Best Quo (OpenPhone) Alternative
OpenPhone suits solo users and early teams. As call volume rises, limits appear fast. Live phone support remains unavailable on lower plans. Desk phone support is absent. Routing depth stays shallow. For teams that rely on calls, this creates risk.
The right alternative depends on one question: What forces the switch?
- If you need the best VoIP business phone system, choose CallHippo.
- If you need call insight and live transcription, choose Dialpad.
- If you need uptime and vendor support strength, choose Nextiva.
- If you need desk phones and office hardware, choose RingCentral or Ooma.
Editor’s note: After reviewing 20+ VoIP tools over 3 years, we’ve seen most teams leave OpenPhone not because of price, but due to missed calls and weak routing.
Why Choose CallHippo?
Teams leave OpenPhone once calls start to drive revenue or support load. CallHippo is the best Openphone alternative that handles parallel calls, advanced call routing, outbound campaigns, CRM-based call rules, layered IVR, and WhatsApp and SMS inbox control, with clear team-level reports.
The platform maintains high availability and affordable pricing, with real-world uptime close to 99.9% across core systems. It suits sales teams, support desks, and global teams that need structure and stability. The system holds up as usage grows, which helps teams avoid a forced switch later.
Switch to CallHippo in under 3 minutes and fix that today!
FAQs
1.Can I port my numbers from Quo (OpenPhone) to CallHippo?
Yes. Number porting in CallHippo works for most regions. The process stays guided and clear.
2. What are some alternatives to OpenPhone for remote teams?
CallHippo, Dialpad, and Nextiva work well for remote teams due to shared inbox control and call routing.
3. Are Quo alternatives cheaper long-term?
Many alternatives like CallHippo cost less at scale. OpenPhone pricing rises with each added user.
4. Which OpenPhone alternative works best for sales teams?
CallHippo, Aircall, and Dialpad suit sales teams due to call tracking and CRM sync.
Published : February 12, 2026
Ankit Dudhwewala is the CEO and Co-founder of CallHippo, a leading virtual phone system designed to optimize business communication through AI and automation. With a strong background in marketing and business administration, Ankit has successfully built and bootstrapped CallHippo. Ankit’s leadership and innovative approach have made him a prominent figure in the SaaS industry, driving growth and shaping the future of business communication solutions.
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