The world is continuously evolving, and with the emergence of digital technology, it is changing rapidly. What used to take months to deliver is now taking a few seconds. Today, communication tools have bridged the gap between different countries. Moreover, internet communication ensures an instant connection between people on opposite sides of the world.

What is Internet-based Communication?

We know that the internet is a collection of connected networks that transfers data via packet switching with the help of Internet Protocol Suite (TCP/IP). Unlike before, people can now connect to their friends, family, or relatives in any part of the globe while staying at home. Thanks to the internet phone number.

Internet-based communication refers to sharing information over the internet. From instant messaging to placing calls, the internet offers multiple ways to communicate. These tools help you save a considerable amount. Some of them like email, social networking, and instant messaging are available free of cost, whereas some like internet telephony provide you with numerous advantages at cost-effective prices.

Let’s have a glance at some of the most popular ways of internet communication.

What are the different ways of communication over the Internet?

The internet has a vast option for information sharing. This includes:

Instant Messaging

When it comes to internet-based communication tools, Instant Messaging (IM) is one of the most popular means. With services as such, you can have a private conversation with another individual as well as create a chat room where you can communicate in real-time with more than two people.

The popularity of instant messaging is due to its real-time nature. As opposed to email, that makes you wait until the recipient checks your email and sends a reply, IM enables you to view if a person in your contact list is online and send a message that pops immediately on his device’s screen.

Further, the business world is also embracing this communication tool at a fast pace. It allows employees to reach their managers and colleagues working remotely instantly or in other branches while eliminating the need to place calls when they require information immediately. Thus, it helps save time and decrease business communication expenses.

Some of the popular IM services are AOL Instant Messenger, Yahoo Messenger, MSN Messenger, and more. Features and functionalities offered by each of them demonstrate a fine line of distinction. However, you can get the package that best suits your needs.

VoIP and Internet Phone System

Internet telephony uses the internet as a transmission medium for telephone calls. For users and businesses that need to make calls anywhere in the world can benefit immensely from an internet phone system

An array of internet telephony applications come bundled with Web browsers, whereas the others are standalone products. Another internet-based communication tool is Voice over Internet Protocol (VoIP). It is growing in popularity among businesses expanding globally. It sends voice packets using IP as opposed to PSTN (Public Switched Telephone Network). As soon as the voice packets reach its destination, it again gets converted into voice data for the receiver.

To leverage the benefits of VoIP, you need to find the best VoIP service provider. Some service providers like CallHippo offer plans that enable you to make and receive international calls cost-effectively. Moreover, it also provides its users with a wide range of calling features that help them expand their reach and boost sales. Though it sounds like the traditional phone service, it is far less expensive and doesn’t require you to pay monthly telephone bills.



Most of the mainframes, microcomputers, and computer networks come with an email system. Many email systems are confined to a single network or computer, whereas some boast gateways to other computer systems. Hence, you can send email anywhere in the world.

You can also use email client software like Microsoft Outlook that lets you compose an email and send it to another person, provided that you know the recipient’s email address. Every Internet Service Provider and online service offers an email system and also supports gateways so that you can communicate without any hassles. It also lets you broadcast data as well as share documents with a group.



Internet Relay Chat

More popularly known as IRC, it is a multi-user chat system that facilitates you to join channels or groups to communicate privately or in groups. IRC works on a client-server model. That means you require an IRC client and an active internet connection to join any IRC discussion.

Once you join an IRC chat room, you will be able to send messages to all the participants of the chat room or send a personal message to an individual. Some IRC clients enable you to create your own channel, where you can invite others to join it. Further, you can even safeguard your chat room with a password to make the discussion more private.


One more internet-based communication tool on our list is videoconferencing. It is a platform or medium where two or more participants connect using their respective computer networks. It requires the participant to have a microphone, video camera, and speakers connected to his system.

Videoconferencing can be successful only when both participants use the same software or client service. You will find many free and paid video conferencing tools available online to download. Most of the web cameras come along with video conferencing software. It provides a visual connection and interaction features that Instant Messaging and email systems cannot offer. Thus, it serves as an excellent tool for long-distance learning, webinars, collaboration projects, and more.

Wireless Communications and SMS

Short Message Service (SMS) helps you send alphanumeric information wirelessly. But, it restricts you from sending images or graphics. However, as the wireless service evolved, we got introduced to Multimedia Messaging Service (MMS). This enables you to send text, numbers, images, graphics, and audio to MMS-capable handsets.

Wireless communications are possible through wireless devices like smartphones and PDAs. These devices not only enable you to make calls but also send an email, messages, and more. 

Asynchronous and Synchronous

There are two types of communication: Asynchronous and Synchronous. SmallBizTools recently published a sales productivity tools guide where they break down the difference between Asynchronous and Synchronous communication

Asynchronous communication is not instant (email for example) while synchronous communication is (video conferencing and instant messaging). Effective communication and collaboration requires a blend of both.

Now that we have encapsulated the types of internet communication tools, let’s determine to what extent people leverage them.

How many people use the Internet for communication?

Undoubtedly, the internet has made distances shorter and thus the world a smaller place. It has opened doors to many opportunities. Besides, it has enabled businesses to stay in touch with a variety of communication tools like instant messaging, videoconferencing, live conversations, and more. Moreover, it has made things possible for people to work remotely.

According to Internet World Stats, the number of people using internet communication tools accounts for 4,536 million, i.e., 58.8% of the world’s population.

With such a huge number, internet communication has become a necessity, and we cannot imagine a world without it.

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