UNIFIED COMMUNICATIONS FOR  BUSINESS SUCCESS

SET UP UNIFIED COMMUNICATIONS SYSTEM FOR MORE THAN 50+ COUNTRIES

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WHAT IS UNIFIED COMMUNICATIONS?

Unified communication refers to a framework that supports the integration of various real-time communication tools over a single platform. It aims to leverage efficient business communication, easy team collaboration, and increased team productivity. It is a group of technologies in-sync with each other. 

Unified communication is available in three forms –

  • Cloud-based unified communication, known as UCaaS. 
  • On-premise unified communication or private communication. 
  • Open-source or public unified communication or WebRTC.

SET UP UNIFIED COMMUNICATIONS SYSTEM IN 3 EASY STEPS

Our Working Process

in 3 Steps Set up unified communications system instantly. Start Making and Receiving Calls across the globe.
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BUY NUMBERS

Buy Numbers of 50+ Countries around the World

add users

ADD USERS

Add Multiple Users on the Same Number

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START CALLING

Start Calling and Receiving Calls around the World

FEATURES OF Unified Communications

Call Transfer

Call Transfer

Easy and quick call transfer when one line is busy

Call Conference

Call Conference

Add other members to a call easily with our services.

Call Queuing

Call Queuing

Attend calls on the basis of their calling sequence.

Call Barging

Call Barging

Enter into an ongoing conversation and monitor it.

Get Local Phone Numbers

Get Local Phone Numbers

Operate global business locally and win the trust of your customers.

Smart Call Forwarding

Smart Call Forwarding

Divert and route incoming calls of your primary number to any other secondary number and gain all-around accessibility. 

Team Collaboration (Manage Team)

Team Collaboration (Manage Team)

Manage a team from a single platform. 

Ring All

Ring All

Notify all the agents for incoming call and reduce call waiting time

Call Recording

Call Recording

Do auto call recording and gather growth-driven data.

Voice Mail

Voice Mail

Get direct voicemail transcribing in your email inbox and replay them with a single click. 

Call Analytics

Call Analytics

Track the call from its origin to disposal.

On Hold Music

On Hold Music

Make call waiting time pleasurable for your customers. 

SETUP UNIFIED COMMUNICATIONS SYSTEM IN LESS THAN 3 MINUTES

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BENEFITS OF Unified Communications

The chief benefits of Unified Communication are: 

  • Reduced operational costWhen you are getting all the communication tools in a single service, you are likely to spend less. 
  • Streamlined operations Many UCaaS services come with CRM integration that streamlines your operations from ground level. Tasks like call recording and forwarding can be automated for leveraged operations. As it offers various unified communication and collaboration tools, teamwork is time-bound, result-oriented, and less strenuous. 
  • FlexibilityWith UCaaS, you can get customized communication tools based upon your requirements. You can pick the facilities that are essential for seamless regular business communication. 

 

Why your business needs unified communication?

Unified communication is one of the most useful cloud telephony tools that businesses can use for easy collaboration, streamline communication, and performance tracking. 

Businesses that are using unified communication have mentioned that it has helped them to reduce operational costs and burden by automating various menial tasks.

The hosted cloud-based unified communication can auto-transfer incoming calls to the next free line, conduct real-time analysis, and create a single interface for all communication means. 

FREQUENTLY ASKED QUESTIONS ABOUT unified communication

What is Unified Communication and Collaboration?

Unified Communication and Collaboration (UCC) is the practice of using communication and collaboration solutions through a single interface. With UCC, you can avail the benefits of communication means like SMS, voice calls, click-to-dial, videoconferencing, voicemail, emails, and so on from a centralized place. 

What are the UCaaS providers?

UCaaS providers are the vendors that offer IP-based unified communication facilities to the end-users. They can either offer subscription-based UCaaS service or can do on-premise deployment for enterprise. 

What does UCaaS stand for?

A sub-category of Software as a Service or SaaS, UCaaS stands for Unified Communications as a Service (UCaaS). It is a type of communication service model that offers various communication software or applications over an IP network. 

What is Cloud calling?

It is the type of Unified Communications as a Service that uses a third-party host for voice communication. In a cloud-calling communication system, the need for a conventional PBX system is abolished, and the web or application-based communication system is encouraged. 

How big is the UCaaS market?

UCaaS has become an integral part of today’s business communication, and fresh surveys’ results are supporting the statement. As per the latest Unified Communication as a Service (UCaaS) Market Global Forecast to 2021 report, the market size is likely to touch the mark of USD 28.69 Billion by 2021. The Compound Annual Growth Rate (CAGR) of the market will be 10.6% during the forecast period.

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