Is agent productivity really that important for a successful call center?...
We found 4 articles by Customer service
Sales Cold Calling Scripts: 25 Examples, Templates, and Tips
People keep saying cold calling is dead, but many successful businesses still...
30 Examples of Empathy Statements For Customer Service That Work
In today's fast-paced digital world, customer service indeed plays a vital...
What is Average Handle Time (AHT) and How to Improve it?
Average Handling Time (AHT) is critical for call centers as it measures the...
