In today’s vying environment it has become very arduous for organizations to sustain in the highly volatile market. There are numerous competitors in the same field who struggle hard to gain the patronage of the prospective customers. Now the question that emerges in such a scenario is that how would a company differentiate itself from
Computer Telephony Integration (CTI) is a technology that enables a computer to interact with telephone systems. This means that a user can actually call directly from their desktop sans a PBX or key system telephone. This cloud telephony integration gives centralized control system over all the means of communication such as phone, computer, fax, voicemail,
Telephony has been a primary tool for clients to contact their service providers since long. Whereas on the other hand, you too as an organization utilize calling feature the most. Be it contacting your customers, or having an internal word with your sales or support person, or even discussing possible solutions with your team while
Cloud-based business communications solutions have come a long way. From being considered as a cheap alternative to on-premise phone systems, it is now considered as the primary choice for business communications for companies of all sizes. And like all great products and services, it continues to evolve and add different functionalities to better meet the
