A few days back, I was returning back from the work in a cab. The driver turned on the radio, and I was surprised by the first advertisement! It was a radio ad for Zoho. After few days, I witnessed a TV ad for Zoho. The main reason why I was very surprised because I’m
It is approximately 8 times costlier to acquire a new customer than retaining an old one, and companies lose around 20% of their customers annually, even with their best efforts! There are various techniques which can be a helping hand in customer retention and customer acquisition, and Customer Lifetime Value (CLV) is one of them.
A word of Reference goes a long way; from getting you a Job, to selling or up-selling your product. Even while purchasing a mobile, 48.8% of people make a decision based on a referral by a colleague, a relative or a friend. This trend is not only limited to mobile purchases but is ubiquitous for
Over 65% of Fortune 1000 companies have accepted this index, and they are constantly trying to improve it. Yes! we‘re talking about Net Promoter Score a.k.a. NPS. Now, if you’re not using this score or you’re thinking about it, then you’re in the right direction. Because a majority of firms are using it, and they
It is a digital era, and companies all over the globe are making sure to harness the power of virtual phone numbers to stay connected all the time. The virtual telephone is breaking barriers and it is a sure shot recipe for success as it will help your organization attract a huge following of customers
Successful business and effective communication go hand in hand. As a business, you would need to embrace the regional cultures and ability to connect with leads in a right manner. Especially when you move out of your base area and start operations in a foreign country, it becomes indispensable for you to establish easily accessible
Why call recording is important? Tired of taking notes during a call? Missing out on personal and private information? Spoken words are often forgotten but written always remains. Recording business calls can be really effective and productive. With the call recording feature, you can record the calls once and can later review them or even
Why you need a ‘Local Spanish Phone Number’ or ‘VoIP Phone number in Spain’ for business? Looking for a large market with assured returns and profits? Try Spain! Spain being one of the largest markets in the world can help you expand your business and bag success. The era of globalisation allows you to easily