Work from home as a freelancer for setting up one’s own business is the new trend of the modern business world, especially for the Americans. There is a meteoric increase in the number of people telecommuting in the U.S.A and a 2017 report by the State of Telecommuting in the U.S employee workforce suggests this
It is approximately 8 times costlier to acquire a new customer than retaining an old one, and companies lose around 20% of their customers annually, even with their best efforts! There are various techniques which can be a helping hand in customer retention and customer acquisition, and Customer Lifetime Value (CLV) is one of them.
