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How to Call Indonesia from Malaysia?

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Jainy Patel
Senior Writer:
green tickPublished : March 29, 2025
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The steps below tell in brief how to call Indonesia from Malaysia:

  • Enter the international exit code: Begin by pressing "00."
  • Dial the country code: Next, dial 62 for Indonesia.
  • Enter the area code: Enter the specific area code of the region where you’re calling.
  • Dial the complete number: Finish by dialing the local number.

Making international calls anywhere in the world is easy now once you know the right steps to do it. If you are looking to call Indonesia from Malaysia, there are some points to remember. Calling options range between mobile phone, landline, or even a toll-free number. We’ve listed down the correct procedure of each way that ensures a seamless connection.

Now, let’s learn about each method and explore the steps involved in detail.

How to Call an Indonesian Mobile from Malaysia?

Using a mobile phone to call Indonesia from Malaysia, is generally the simplest of all methods. In this option there is flexibility and ease to call an Indonesian mobile.

Follow these simple steps:

1. Enter the International Dialing Code: When an international direct dial is made, first, the country code is entered. So, to call Indonesia, you first need to dial +62 before the phone number.

The “+” sign here indicates the international dialing prefix, which is essential when a call is made outside Malaysia.

2. Enter the Area Code: Before an Indonesian mobile number, there is a code such as 812, 813, etc. This code is the mobile operator’s code. Always remember to remove any zeros at the start of the mobile number.

This step is to make sure that you’re dialing the correct number.

3. Enter the Mobile Number: After you enter the international dialing code, dial the mobile number you want to call.

Example: To call a mobile number in Indonesia, say 08123456789, you would dial: +62 812 3456789.

When calling a new contact, always double-check the recipient’s number for accuracy before calling. If any wrong digit is entered, the call will not connect.

How to Call an Indonesian Landline from Malaysia?

Making a landline call from Malaysia to Indonesia is nearly the same as making a mobile phone call. The difference here is that the landline area code must be added before the phone number is entered.

Here is how to do it:

Did You Know?

In Indonesia, landlines and mobile phones have separate area codes!

  • Landlines: Use a location-based area code. (e.g., Jakarta - 21, Surabaya - 31)
  • Mobile phones: Use a mobile operator code (e.g., 81, 82, 83)

For a proper connection, make sure to enter the correct code.

  • Dial the International Prefix:Start by dialing + or 00. This is the international dialing prefix in Malaysia.
  • Enter the Country Code for Indonesia: For Indonesia, the country code is 62.
  • Enter the Area Code: In Indonesia, landline numbers usually have an area code. These codes can be 2 to 4 digits long, depending on the location from which you are calling.
  • Dial the Landline Number: After the area code, dial the remaining phone number.

Example: To call a landline in Jakarta, you would dial +62 21 12345678. In this context, “21” refers to the area code for Jakarta.

Fact to Remember!

When you are making an international call, you can start with either + or 00 as the international dialing prefix.

  • +: It works on most mobile phones and modern devices.
  • 00: This is known as an exit code and is used for landlines or older phone systems.

Both aim to make sure your call connects internationally!

How to Call an Indonesian Toll-Free Number from Malaysia?

In Indonesia, toll-free numbers start with the prefix 0800. These numbers are frequently used by companies and customer service teams. They help connect people easily with companies in Indonesia. Plus, they have a similar dialing format to any regular landline number.

  • Dial the International Prefix:First, you need to dial “+” or “00”.
  • Country Code for Indonesia: Then, enter the country code, which is 62.
  • Dial the Toll-Free Number: Last, enter the Indonesian toll-free number, which starts with 0800. These numbers are free for the caller, but they are generally used for customer service or support.

Example: To call an Indonesian toll-free number, you would enter +62 800 1234567.

The support services teams at international destinations generally use these numbers. Toll-free numbers are an important tool for businesses looking to improve their customer service for global clients.

List of Indonesia Calling Codes

Indonesia uses various calling codes for different regions and mobile providers. Below are the most common calling codes in Indonesia:

+62: The general country code for Indonesia.

Area Codes:

  • 21: Jakarta
  • 22: Bandung
  • 31: Surabaya
  • 36: Bali
  • 61: West Java
  • 81, 82, 83: Indonesian mobile numbers

When you call Indonesia from Malaysia, make sure to use the right area or mobile code for landlines and mobile phones.

When to Call Indonesia from Malaysia?

There is not much difference in the time zones of Indonesia and Malaysia. But still, it is crucial to know the right time to call Indonesia from Malaysia. If you are reaching out to business contacts, here are some factors to consider:

1. Time Difference

Both countries are in the same time zone (GMT +7 to GMT +8). So, there’s no need to be concerned about any time difference. If it is 3 PM in Malaysia, it will be 3 PM in Indonesia as well.

2. Business Hours

If you’re calling for business purposes, the best time to call Indonesia is between 8 AM and 6 PM local time. At this time, most professionals will be available.

3. Avoid Calling Late at Night

It is not a rule to not call at night, but it’s generally respectful to avoid calling after 10 PM. Still, if the call is urgent, try to keep the conversation brief.

How to Get an Indonesia Number in Malaysia?

If you often call Indonesia from Malaysia and want a local presence, consider getting an Indonesian virtual phone number. There are several options to consider:

1. Use International Roaming

If you already have a Malaysian phone number, you can use international roaming to call Indonesia. This way, you can keep your existing number while making international calls.

2. Buy a Local Indonesian SIM Card

Another option is to purchase an Indonesian SIM card online or at a local retailer that has international calling cards. This allows you to use a local number while traveling to Indonesia and saves you on international calling fees.

3. VoIP or Internet Calling

If you want a cost-effective solution, you can use internet-based calling services like VoIP. Apps like WhatsApp, Skype, and Viber also offer calling services. These services have lower rates for making international calls.

Conclusion

In summary, making a phone call to Indonesia from Malaysia is simple as long as you know the key steps involved. There are different options, such as mobile, landline, or even toll-free numbers. By following the right procedure, you can make unlimited calls easily.

You can make a business call or call your friends and family in Indonesia. The steps provided above contain all the information you need to call Indonesia.

For even smoother and more affordable international calls, consider using CallHippo, your trusted VoIP solution.

FAQs

1. Do I need an area code to call a landline in Indonesia?

Yes, you will need to enter an area code for the region or the city where you are calling. Such as Jakarta’s area code is 21.

2. Can I make free calls to Indonesia?

Yes! With VoIP services such as CallHippo, or apps like WhatsApp, you can make such calls. It requires an internet connection but saves cost on making an international call.

3. Can I use my Malaysian number to call Indonesia?

Yes, you can. Just use international roaming or enter the area code to connect on a call in Indonesia.

Updated : March 28, 2025

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