How to Show Empathy to Customers Over the Phone?

How to Show Empathy to Customers Over the Phone?

Empathy is the act of putting yourself in the shoes of your customer to understand their problem. In customer service, showing empathy helps establish a professional relationship with the person you are talking to and increases customer satisfaction.  54% of customers...
Business Tools For Every Successful Entrepreneur

Business Tools For Every Successful Entrepreneur

The journey of an entrepreneur is not easy. Running a business means that you have to handle a million tasks simultaneously. So, what can help you manage your startup better?  We live in a digital era, and it is time for entrepreneurs to leverage the power of...