Boost Engagement with Business SMS

Connect with customers through SMS effortlessly. Streamline communication, increase response rates, and build stronger customer relationships.

business SMS
Trusted by 4000+ companies
Amazon - CallHippo
Brightchams - CallHippo
Oracle - CallHippo
Turing - CallHippo
Valuelabs - CallHippo
Iresearch - CallHippo
Intellipaat - CallHippo

Why CallHippo?

As the leading cloud contact center software provider, we empower businesses worldwide. Discover why CallHippo is the ultimate choice for your SMS communication needs. Discover why CallHippo SMS service is your go-to solution for comprehensive customer communication.

User-Friendly Interface

Our intuitive platform ensures that your team can start sending SMS messages without any steep learning curves.

Built-in SMS Capability

With CallHippo, you get a powerful SMS feature right out of the box. So, no requirement for integrating with third-party tools.

Personalized Support

Our dedicated support team is available around the clock to assist you in making the most out of CallHippo's SMS capabilities.

Experience Effortless Communication with SMS

CallHippo’s built-in SMS capability allows you to connect with customers seamlessly, utilizing their preferred communication channel. Here’s why you should utilize this feature.

Effortless Communication

Enable your agents to reach out to customers effortlessly through their preferred channel. Provide instant updates, information, and support, enhancing customer satisfaction.

Real-time Insights

Gain valuable analytics into message response rates, customer preferences, and opportunities to further enhance customer satisfaction.

Personalized Interactions

Tailor every message to suit individual customer needs. Foster brand affinity and strengthen connections between customers and agents.

Connect Seamlessly with
SMS

Personalize every interaction by reaching out to customers through their preferred channel - SMS.

Start Free Trial
CallHippo Japan Virtual Phone Number

Benefits of Business SMS

CallHippo’s SMS feature is a reliable and powerful method for unmatched success when it comes to revolutionizing the customer experience. This is how it will help you.

Boost Efficiency

Cut response times by up to 30%. Swift resolutions mean happier customers and more time for your agents to focus on building lasting connections.

Drive Revenue

Leverage targeted messaging for promotions, updates, and offers. Increase cross-sell and up-sell opportunities, driving revenue growth.

Enhance Loyalty

Consumers feel valued and appreciated when they receive timely, tailored messages. This increases customer lifetime value, strengthens loyalty, and dramatically raises long-term retention rates.

Integrate with Your Preferred Apps

Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.

Modern Software Features

Call Monitoring

Call Monitoring

Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.

Smart Switch

Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

Call Transfer

Global Connect

Global Connect helps you know the right time to call your international clients.

Smart Call Forwarding

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Call Transfer

Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

Call Queuing Software

Call Queuing Software

A Call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Call Recording

Call Recording

Record call on each of your numbers to better monitor your performance as a team.

Voice Mail

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Call Analytics

Track agents performance. Measure the % of missed calls, call load of each teammate, etc.

Call Hold Audio

Call Hold Audio

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

The Comprehensive Communication Solution

With the help of CallHippo’s unified call center software dashboard, arm your staff with the tools they need to increase productivity and collaboration with the right business sms service.

  • International Phone numbers

  • Bulk SMS/MMS

  • Call Center Analytics

  • Forward to Voicemail

  • Toll-free numbers

  • Appointment Scheduler

  • Call Monitoring

  • Office Hours

  • Record Calls

  • Auto Dialer

  • Call Whispering

  • Caller Id

  • Virtual Call Center

  • Predictive Dialer

  • Share Phone Number

  • Call Queues

  • Forward to your phone

  • SMS Bot

Pricing

AI-Optimized for Bulk Calling in Sales, Support, and Call Center Teams

Basic

$0
Per user/Month
Sign Up Now

For Startups

  • Unlimited Users (Pay only for number)
  • Click To Dial
  • AI Global Connect
    Identify phone number's timezone before a call
  • Teams
    Assign teams to handle calls in sequence
  • Voicemail
  • SMS (Text messages) & MMS
    SMS pricing will be applicable.

Bronze

$16
Per user/month billed annually
10 Days Free Trial

Ideal For Small Team

  • Everything in Basic +
  • 1 Free Phone Number
    1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
  • Smart Dashboard
  • Paid Call Recording
    Additional charges of $0.005/min are applicable.
  • Multiple Integrations
  • User Rights
  • Chat Support

Silver

$24
Per user/month billed annually
10 Days Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Live Call
  • Role-based Access Control
  • Free Call Recordings
  • Pause-Resume Recording
  • After Call Work
  • Call Dispositions

Platinum

$40
Per user/month billed annually
10 Days Free Trial

For Larger Team

  • Everything in Silver +
  • Auto Dialer (Power, Predictive & Speed to Dial)
  • Unlimited QA Users
  • Voice Broadcasting
  • AI Intelligent Reports / Analytics
    Smart reports that summarize user & call activity.
  • Single Sign On (SSO)
    Securely log into multiple apps with one set of credentials.
  • AI Smart DID Routing
  • Hide Number From Agent

Ideal for Businesses Seeking AI-Enhanced Customer Support Solutions

Basic

$0
Per user/month billed annually
  • Unlimited Users (Pay only for numbers)
  • Click To Dial
  • AI Global Connect
  • Teams
  • Voicemail
  • SMS (Text messages) & MMS

Starter

$18
Per user/month billed annually
  • Everything in Basic +
  • Unlimited calling minutes within US/CAD
    Fair usage policy apply.
  • 100 SMS (Text Messages)
    Standard A2P charges apply.
  • 1 Free Phone Number
    Toll-free number not included.
  • Basic Report Analytics

Professional

$30
Per user/month billed annually
  • Everything in Starter +
  • Unlimited calling minutes within US/CAD
    Fair usage policy apply.
  • 500 SMS (Text Messages)
    Standard A2P charges apply.
  • Call Recordings
  • AI Intelligent Reports / Analytics
    Smart reports that summarize user & call activity.
  • After Call Work

Ultimate

$42
Per user/month billed annually
  • Everything in Professional +
  • Unlimited calling minutes within US/CAD
    Fair usage policy apply.
  • 1000 SMS (Text Messages)
    Standard A2P charges apply.
  • Unlimited QA Users
  • Dedicated Account Manager
  • Custom Integrations
  • Single Sign On (SSO)
    Securely log into multiple apps with one set of credentials.
Callhippo Logo
Maximize Your Sales Productivity with Power Dialer

Automatically dial from a list to reduce manual work and increase the number of outbound calls.

Start Free Trial

Hear From Our Customers

review quote

CallHippo went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.

Brighterly
Rostyslav Khanyk Head Of Sales, Brighterly
customer

Related Post

Start Free Trial