Boost Engagement with Business SMS
Connect with customers through SMS effortlessly. Streamline communication, increase response rates, and build stronger customer relationships.
Trusted by 4000+ companies
Why CallHippo?
As the leading cloud contact center software provider, we empower businesses worldwide. Discover why CallHippo is the ultimate choice for your SMS communication needs. Discover why CallHippo SMS service is your go-to solution for comprehensive customer communication.
User-Friendly Interface
Our intuitive platform ensures that your team can start sending SMS messages without any steep learning curves.
Built-in SMS Capability
With CallHippo, you get a powerful SMS feature right out of the box. So, no requirement for integrating with third-party tools.
Personalized Support
Our dedicated support team is available around the clock to assist you in making the most out of CallHippo's SMS capabilities.
Experience Effortless Communication with SMS
CallHippo’s built-in SMS capability allows you to connect with customers seamlessly, utilizing their preferred communication channel. Here’s why you should utilize this feature.
Effortless Communication
Enable your agents to reach out to customers effortlessly through their preferred channel. Provide instant updates, information, and support, enhancing customer satisfaction.
Real-time Insights
Gain valuable analytics into message response rates, customer preferences, and opportunities to further enhance customer satisfaction.
Personalized Interactions
Tailor every message to suit individual customer needs. Foster brand affinity and strengthen connections between customers and agents.
Connect Seamlessly with
SMS
Personalize every interaction by reaching out to customers through their preferred channel - SMS.
Start Free TrialBenefits of Business SMS
CallHippo’s SMS feature is a reliable and powerful method for unmatched success when it comes to revolutionizing the customer experience. This is how it will help you.
Boost Efficiency
Cut response times by up to 30%. Swift resolutions mean happier customers and more time for your agents to focus on building lasting connections.
Drive Revenue
Leverage targeted messaging for promotions, updates, and offers. Increase cross-sell and up-sell opportunities, driving revenue growth.
Enhance Loyalty
Consumers feel valued and appreciated when they receive timely, tailored messages. This increases customer lifetime value, strengthens loyalty, and dramatically raises long-term retention rates.
Integrate with Your Preferred Apps
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
Modern Software Features
Call Monitoring
Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.
Smart Switch
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing Software
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track agents performance. Measure the % of missed calls, call load of each teammate, etc.
Call Hold Audio
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
The Comprehensive Communication Solution
With the help of CallHippo’s unified call center software dashboard, arm your staff with the tools they need to increase productivity and collaboration with the right business sms service.
International Phone numbers
Bulk SMS/MMS
Call Center Analytics
Forward to Voicemail
Toll-free numbers
Appointment Scheduler
Call Monitoring
Office Hours
Record Calls
Auto Dialer
Call Whispering
Caller Id
Virtual Call Center
Predictive Dialer
Share Phone Number
Call Queues
Forward to your phone
SMS Bot
Pricing
AI-Optimized for Bulk Calling in Sales, Support, and Call Center Teams
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
Bronze
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
Platinum
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
Ideal for Businesses Seeking AI-Enhanced Customer Support Solutions
Basic
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
Starter
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Automatically dial from a list to reduce manual work and increase the number of outbound calls.
Start Free TrialHear From Our Customers
CallHippo went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.