Boost Engagement with Business SMS

Connect with customers through SMS effortlessly. Streamline communication, increase response rates, and build stronger customer relationships.

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Trusted by 4000+ companies

Why CallHippo?

As the leading cloud contact center software provider, we empower businesses worldwide. Discover why CallHippo is the ultimate choice for your SMS communication needs. Discover why CallHippo SMS service is your go-to solution for comprehensive customer communication.

User-Friendly Interface

Our intuitive platform ensures that your team can start sending SMS messages without any steep learning curves.

Built-in SMS Capability

With CallHippo, you get a powerful SMS feature right out of the box. So, no requirement for integrating with third-party tools.

Personalized Support

Our dedicated support team is available around the clock to assist you in making the most out of CallHippo's SMS capabilities.

Experience Effortless Communication with SMS

CallHippo’s built-in SMS capability allows you to connect with customers seamlessly, utilizing their preferred communication channel. Here’s why you should utilize this feature.

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Effortless Communication

Enable your agents to reach out to customers effortlessly through their preferred channel. Provide instant updates, information, and support, enhancing customer satisfaction.

Real-time Insights

Gain valuable analytics into message response rates, customer preferences, and opportunities to further enhance customer satisfaction.

Personalized Interactions

Tailor every message to suit individual customer needs. Foster brand affinity and strengthen connections between customers and agents.

Connect Seamlessly with
SMS

Personalize every interaction by reaching out to customers through their preferred channel - SMS.

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Benefits of Business SMS

CallHippo’s SMS feature is a reliable and powerful method for unmatched success when it comes to revolutionizing the customer experience. This is how it will help you.

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Boost Efficiency

Cut response times by up to 30%. Swift resolutions mean happier customers and more time for your agents to focus on building lasting connections.

Drive Revenue

Leverage targeted messaging for promotions, updates, and offers. Increase cross-sell and up-sell opportunities, driving revenue growth.

Enhance Loyalty

Consumers feel valued and appreciated when they receive timely, tailored messages. This increases customer lifetime value, strengthens loyalty, and dramatically raises long-term retention rates.

Integrate with Your Preferred Apps

Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.

Modern Software Features

Call Monitoring

Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.

Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

Global Connect

Global Connect helps you know the right time to call your international clients.

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

Call Queuing Software

A Call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Call Recording

Record call on each of your numbers to better monitor your performance as a team.

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Track agents performance. Measure the % of missed calls, call load of each teammate, etc.

Call Hold Audio

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

The Comprehensive Communication Solution

With the help of CallHippo’s unified call center software dashboard, arm your staff with the tools they need to increase productivity and collaboration with the right business sms service.

International Phone numbers
Bulk SMS/MMS
Call Center Analytics
Forward to Voicemail
Toll-free numbers
Appointment Scheduler
Call Monitoring
Office Hours
Record Calls
Auto Dialer
Call Whispering
Caller Id
Virtual Call Center
Predictive Dialer
Share Phone Number
Call Queues
Forward to your phone
SMS Bot