by Jahnavi Vekaria | Jul 29, 2021 | callcenter
Call centers play a significant role in the success of any business because 58% of customers say that after-sales services and customer complaint recognition are essential factors that affect the choice of the brand. Also, 61% of customers stop dealing with brands if... 
by Urmi Shah | Jul 28, 2021 | callcenter
You don’t build a business – you build people – and then people build the business. -Zig Ziglar No matter how good a company’s product or service is, how excellent are the tools they leverage, it all boils down to the people in the end! With... 
by Gunjan Rehal | Jul 25, 2021 | callcenter
Outbound call center software solutions refine the process of outbound call centers and ensure a healthy customer-business relationship. The out of the box outbound calling software helps businesses support and manage their marketing, sales, and other communication... 
by Urmi Shah | Jul 24, 2021 | callcenter
Modern problems require modern solutions! When was the last time you mailed a physical letter to someone? Who does that anymore, right? We have all shifted to email. Even when it comes to data storage or CRM, our first option is cloud storage. Is your company lacking... 
by Anu Singh | Jul 18, 2021 | callcenter
Did you know, virtual call centers saw a 20% increase in call volume in 2020? Now, you might say that traditional call center solutions work just fine, so why is the shift to virtual call center software needed? Well, we agree that shifting your entire workforce to a... 
by Supriya Bajaj | Jul 10, 2021 | callcenter
“Customers will want to talk to you if they believe you can solve their problems.”- Jeffrey Gitomer, American author, and business trainer. There’s no denying that customer satisfaction is of prime importance in the current era. If you are looking for ways to grab...
